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Koons Tysons Chevy Buick GMC

Vienna, VA

4.4
455 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

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Showing 455 reviews

July 11, 2014

1 simple headlight turns into a what looks like a scam job. I will leave the names out, I don't think its fair to single out one person. I had to get my left front headlight fixed on my 09 Malibu, it seems th More

by flounderfoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No Names
June 17, 2014

2014 Camaro purchase...first-class experience w/ Tyler! Worked with Tyler Harper to set up a factory order for a new 2014 Camaro. Every aspect of my contact with Tyler, from the first email to the last, was More

by camaro2014gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kalman, Ryan Thompson, Tyler Harper
May 24, 2014

Was not informed of $5000 damage to car till 2 weeks after I purchased 2013 Camaro on 4/24/14, did a transfer of tags so issued temp tags, I emailed on 5/17/14 to inquire about perm registration, Manager Magen More

by JoeNeal
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Wayne Chase, Ryan Thompson
May 02, 2014

Very Limited Budget, Long List of Repairs I'm a single mother working in nonprofit aka on a very limited budget. My car is very old (2003), and needed many repairs. Mr. Jones worked with me to More

by Steelcitygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
April 15, 2014

up to 125% of Kelley Blue Book Fair Value for your trade!!! I came to this dealership to sell my jeep and absolutely felt insulted. They do NOT give you 125% of blue book value. Now mind you on their website, t More

by Megan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodrigo Guevara, Bryan Murray
April 08, 2014

Wow i,m impressed I lest of 15 minutes Ryan sold me a 2015 Yukon XL Denali me and my wife will travel from New Jersey to pick up the car thanks Ryan. More

by humer101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson, Ryan Thompson
March 23, 2014

From the very first internet response phone call Travis made to me, I had a very good feeling. He assured me he would work with me to gain my business. He stayed in close contact every step of the way bein More

by maryjaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson, Travis Fredrick
December 31, 2013

I have known brian murray since 2001 and have worked on a ton of deals with him as his employee when I sold cars for "fun". I have also had the pleasure of purchasing several ford vehicles from him and now More

by NEWCARS20144ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Murray
Jan 28, 2014 -

Koons Tysons Chevy Buick GMC responded

BIll, Thank you for the feedback and for sharing your experience!

October 25, 2013

I recently worked with Dave Sawyer on the purchase of a certified preowned Chevy Tahoe. I cannot say enough about Dave. He provided excellent customer service and made sure I was 100% satisfied. Simply pu More

by jdouglas22102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sawyer
September 25, 2013

Very poor customer service. This is our 1 and only car as a family of four. Twice we have brought it in only to chase up answers for simple recalls. If we had known we needed a service history to get a More

by tamihilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Murray
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