Koons Tysons Chevy Buick GMC
Vienna, VA
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Great Dealership, with Great People and Great Deals I worked with Arsalan Kuchikali, Sales Consultant, and Jay Jarvis, New Vehicles Sales Team Leader. They were great 'people' to deal with, who also ma I worked with Arsalan Kuchikali, Sales Consultant, and Jay Jarvis, New Vehicles Sales Team Leader. They were great 'people' to deal with, who also make a great team, and are "true assets" of the dealership and the Koons organization. I recently bought a new 2015 Chevrolet Equinox, AWD, and the car is beautiful and rides great. The good thing is that not only do I love how it looks outside and in, and all the great features, but so does my wife and 3 kids; not easy making 5 people happy, but Arsalan and Jay made that happen! They were very knowledgeable, professional and helpful, and truly 'listened' to me and my needs. There were some 'win-win' discussions, as I was only 4 months into a 3 year lease(with a different automaker- not this dealership, or Koons), but realizing the limited miles issue, my leasing option was not going to work. I felt Arsalan and Jay helped me and my Family achieve the goal of OWNING a great AWD SUV vehicle and at a price we could afford, while getting us out of the lease. In our discussions, you could tell they 'cared' about me and my Family situation, and worked with me. This started when I emailed the dealership one night, Jay responded immediately, the next morning he responded immediately to another email I sent. That impressed me, and I drove over to the dealership that next morning, where Arsalan greeted me outside, impressing me again, and introduced me to Jay. That is where this "Relationship" started. I highly recommend anyone interested in buying any vehicle to contact Arsalan and Jay to give them an opportunity, I know you will not be disappointed. More
Best I've ever experienced!!! Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any servi Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any service experience ever. On a scale of 1-10, 10 being best, he made it an 11. I can't say enough positive things about how he dealt with my car's repairs from the minute he answered my call all the way through completion of the work. He will be the reason why I do all my business with Koon's Chevy from this point forward. Thank you Steve! Kurt More
Wonderful! After researching cars and dealers on line, my husband and I went to Koons armed with all the important Information. As we entered the lot we were gr After researching cars and dealers on line, my husband and I went to Koons armed with all the important Information. As we entered the lot we were greeted by Fares with a smile and a welcoming "How can I help you today. ". From that point on it was a smooth and painless procedure. We left with a beautiful Impala at an amazing price. Thank you for our best car buying experience ever! More
Warranty Repair As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of what is going on. More
Resolved issue with check engine light coming on. Koons reso I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very p I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very professional and quality advice and service. More
Painless Encounter Had researched various dealers online and settled for Koons. Took a trip to review the inventory but not to buy. While walking about the lot was appr Had researched various dealers online and settled for Koons. Took a trip to review the inventory but not to buy. While walking about the lot was approached by Mr Earl Jones. After introductions he proceeded to narrow down my vehicular needs. He generally explained the features of a very close choice and the wife and I took a test drive. He closed the deal. No hassle and not a lot of time spent. The rest of the process was relatively painless. I would recommend Mr Jones and Koons. More
Amazing I was so happy with my experience. First car that I ever held under my name. Travis and everyone at Koons made my experience unforgettable. They made I was so happy with my experience. First car that I ever held under my name. Travis and everyone at Koons made my experience unforgettable. They made me feel so comfortable and were so friendly. I am originally from NYC and I'm used to rude people but here they made me feel like I was more than a customer, I felt like we have been friends for several years. Absolutely amazing!!!!!!! More
2015 GMC Terrain Denali My experience was SEAMLESS, thanks to Manager Robert Magan. He placed me in the hands of one of his best salesmen, Bakary D., who listened, was court My experience was SEAMLESS, thanks to Manager Robert Magan. He placed me in the hands of one of his best salesmen, Bakary D., who listened, was courteous, and made my experience a no hassle, no haggle, happy one. Thank you Robert Magan! I am HAPPY!!!...TJ KOLLISON - GMC 2015 Terrain Denali... More
Great Experience Arsalan Kuchikali was both professional and proficient while dealing with me. The trade in value was above was I expected and the service of purchasin Arsalan Kuchikali was both professional and proficient while dealing with me. The trade in value was above was I expected and the service of purchasing the new vehicle was excellent. Overall a great quick and easy experience at the dealership, which is rare. Excellent overall job. More
Always satisfied with quality of work performed. Mike Kalman is an excellent representative for the dealership. I drive past several other Chevrolet dealerships to take my truck to Mike. My next ve Mike Kalman is an excellent representative for the dealership. I drive past several other Chevrolet dealerships to take my truck to Mike. My next vehicle will also go to Mike. More