
Koons Tysons Chevy Buick GMC
Vienna, VA
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got it right this time The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check sho The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check show be done at the factory. More
Response to evaluation form for servioce Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the serv Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the service we have received from the dealership. More
Used Vehicle Purchase We had great service from our sales person and finance person. Quick purchasing experience and would definitely come back. Very friendly staff and veh We had great service from our sales person and finance person. Quick purchasing experience and would definitely come back. Very friendly staff and vehicle was very clean. Thank you guys for your service at your dealership. More
New Car Purchase Dave Sawyer, Product Specialist, worked with diligence to ensure our total satisfaction. He is personable, very knowledgeable, explained pricing (no Dave Sawyer, Product Specialist, worked with diligence to ensure our total satisfaction. He is personable, very knowledgeable, explained pricing (no surprises), ordered exactly what we wanted, handled our trade, processed all paperwork, went over every feature on the car, reviewed warranty and service policies - superior sales and service. We are completely satisfied. More
Service Call Service was provided in an on-time professional manner by the friendly, courteous staff. Work was excellent and the fact that it was completed almost Service was provided in an on-time professional manner by the friendly, courteous staff. Work was excellent and the fact that it was completed almost to the minute of the time promised was a bonus. The waiting room was clean and well lit - most conducive to getting work done. Hank Leung More
Excellent and easy! Larry Kessler was the one who helped us find the perfect Suburban for our family. Larry was kind, friendly and knew a lot about the 2015-2016 Chevy S Larry Kessler was the one who helped us find the perfect Suburban for our family. Larry was kind, friendly and knew a lot about the 2015-2016 Chevy Suburban. I have already told a neighbor who is interested in Chevy/GMC to contact Larry at Koons in Tysons. Thanks for a wonderful truck and good luck to you all. More
Excellent Friendly 5 Star Service Everyone at this dealership was very professional and friendly. I highly recommend this dealership. No unnecessary haggling over price (the price was Everyone at this dealership was very professional and friendly. I highly recommend this dealership. No unnecessary haggling over price (the price was below KBB), the deal was closed and I was out the door in about 2 1/2 hours and they promised to fix minor scratches on the bumper and it was done within a week...and they called me to schedule the appt. This is my 4th BMW but my first BMW purchased from a non BMW dealer and Koon's staff exceeded my expectations. I purchased a 2013 BMW fully loaded with a sports package and I love this car. I was surprised to see that they had a wide variety of luxury vehicles to choose from. Thank you Juan Tejara, Robert Magan, Mike Mundy, Megan Alford, and Travis Frederick for making my purchase so pleasant. From now on when purchasing a car this will the first place I look. More
Excellent Larry Kessler is a friendly sales person and I don't feel any kind of pressure to buy my new chevy cruze also I was looking for a 2015 and I get a 201 Larry Kessler is a friendly sales person and I don't feel any kind of pressure to buy my new chevy cruze also I was looking for a 2015 and I get a 2016 for a better price. More
Koons Tysons Experience Fares was very helpful and knowledgeable. The entire staff was helpful and we were guided through the process without issue. Although we did have a Fares was very helpful and knowledgeable. The entire staff was helpful and we were guided through the process without issue. Although we did have a hiccup prior to delivery the staff addressed the issue quickly and found a suitable resolution. Thank you all for your professionalism and assistance. More
Friendly and helpful Koons Chevrolet in Tysons Corner was a great place to shop for a car and with the helpful men there I walked away with a 2015 Chevy Sonic and am extre Koons Chevrolet in Tysons Corner was a great place to shop for a car and with the helpful men there I walked away with a 2015 Chevy Sonic and am extremely pleased with my purchase. I worked with salesman Joe Morris and he was great. More