Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Tysons Chevy Buick GMC
Vienna, VA
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 451 reviews
January 07, 2016
Update from review Bill, the sales manager, was extremely helpful and quickly handled the issue I had with my sister in laws newly purchased used vehicle. Thanks Bill!!! Bill, the sales manager, was extremely helpful and quickly handled the issue I had with my sister in laws newly purchased used vehicle. Thanks Bill!!! More
by Timothy5532
Employees Worked With
Bill
January 06, 2016
Service Reps at Koons in Tysons Corner, VA Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve always warrants a hug. G. Cohen More
by GwennyMay
Employees Worked With
Steve Wauldron
January 05, 2016
Best car buying experience ever Talk to a salesman named Dave Sawyer, Thats all you need to know. It was super easy, super quick. No hassle, no stress. They were very open and hone Talk to a salesman named Dave Sawyer, Thats all you need to know. It was super easy, super quick. No hassle, no stress. They were very open and honest about trade in value and moved their price in my favor to get the deal done. More
by michaelb1
Employees Worked With
Dave Sawyer
December 05, 2015
Excellent Customer Service My wife and I visited Koons in Tysons in search of purchasing a GMC (SUV) with trade-in. The saleman Arsalan Kuchikali was awesome. He worked diligen My wife and I visited Koons in Tysons in search of purchasing a GMC (SUV) with trade-in. The saleman Arsalan Kuchikali was awesome. He worked diligently with us on selecting the vehicle of choice and after some negotiation with Joshua Estrada on trade issue, pricing and finance options, we walked away satisfied with the purchase. Loving our new Acadia, Thanks again Arsalan and Joshua! Clarence S. More
by newacadia_2015
Employees Worked With
Arsalan Kuchikali, Joshua Estrada
November 29, 2015
Great Experience We are so happy we decided to deal with Koons. We live a couple of hours away and they were able to get everything accomplished over the phone before We are so happy we decided to deal with Koons. We live a couple of hours away and they were able to get everything accomplished over the phone before we came up. Financing was easy and they got a great deal! Great customer service. We were in and out with our new car very quickly! Our salesman, Bakary, was excellent! More
by LyndsayKeck
Employees Worked With
Bakary Darbo
November 24, 2015
Making a bad experience Great Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the first time More
by Horace & Tamar Willis
Employees Worked With
Mike (Transmissions Tech), Bill Appel
November 24, 2015
got it right this time The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check sho The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check show be done at the factory. More
by Manny92
Employees Worked With
Jimmy Jones
November 18, 2015
Response to evaluation form for servioce Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the serv Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the service we have received from the dealership. More
by likemybuick1
Employees Worked With
Michael Kalman
November 16, 2015
Used Vehicle Purchase We had great service from our sales person and finance person. Quick purchasing experience and would definitely come back. Very friendly staff and veh We had great service from our sales person and finance person. Quick purchasing experience and would definitely come back. Very friendly staff and vehicle was very clean. Thank you guys for your service at your dealership. More
by JDM_Dad
Employees Worked With
Bakary Darbo
November 15, 2015
New Car Purchase Dave Sawyer, Product Specialist, worked with diligence to ensure our total satisfaction. He is personable, very knowledgeable, explained pricing (no Dave Sawyer, Product Specialist, worked with diligence to ensure our total satisfaction. He is personable, very knowledgeable, explained pricing (no surprises), ordered exactly what we wanted, handled our trade, processed all paperwork, went over every feature on the car, reviewed warranty and service policies - superior sales and service. We are completely satisfied. More
by Jaevans
Employees Worked With
Dave Sawyer
