Koons Tysons Chevy Buick GMC

Balance Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to use Koons service. More

Koons and Jimmy Jones are amazing! Took our two 2015 vehicles in for routine maintenance yesterday and dealt with Jimmy Jones who is truly an outstanding representative for Koons. He m Took our two 2015 vehicles in for routine maintenance yesterday and dealt with Jimmy Jones who is truly an outstanding representative for Koons. He made the experience fun, efficient, and effective. On top of taking care of both cars extremely well, he helped get me to Bed, Bath and Beyond with the shuttle service so I could do some shopping while waiting. And, two of the very pleasant Koons drivers helped load and unload all of my purchases. Doesn't get any better than that! More

BEST Service Advisor in a long time I had a pleasure to work with Jimmy Jones this week for my Chevy Volt needing service. He was extremely courteous and helpful handling the service req I had a pleasure to work with Jimmy Jones this week for my Chevy Volt needing service. He was extremely courteous and helpful handling the service request. The vehicle was taken care of as he promised and ready as promised. Thank you. More

The Hardest Part was Getting There! What started out as an internet request was completed within a week thanks to the superb efforts of Trevor Owens and Al Rodriguez. I'm a fairly deman What started out as an internet request was completed within a week thanks to the superb efforts of Trevor Owens and Al Rodriguez. I'm a fairly demanding guy, and like to bargain even bank rates! No pressure and I was off the lot in a few hours. Very professional and personable individuals, no hovering but extremely attentive. Traveling from my Woodbridge Office to the Dealership was the most challenging part of the trip. Gents, thanks to you I'm enjoying my Yukon Denali. Ray More

BEST new car Experience EVER! I think we all--at one time or another--dread walking into a car dealership, so I was expecting the typical routine (i.e., pounced on the minute I wal I think we all--at one time or another--dread walking into a car dealership, so I was expecting the typical routine (i.e., pounced on the minute I walked in the door) when I recently visited Koons Tysons Chevy Buick GMC. But, as they say at Koons: "WOW!" I was "wowed" from the very first polite welcome from the receptionist to the last sincere handshake from my salesman after buying my new 2017 Chevy Silverado. The facility itself is very conveniently located for most of us in the greater DC metro area; the staff are all polite and no-pressure; their inventory is incredible; and they have more service bays than I have digits on both hands and feet combined. I was particularly impressed with my salesman--Josh Neidigh. If there's one thing that annoys me more than the hard-sell, it's a salesman that doesn't know his products. I'm convinced Josh knows more about the Chevrolet Silverado than the engineers that designed it! That is NOT gratuitous flattery, his depth and breadth of knowledge about that vehicle was REMARKABLE! More than that, Josh was polite, professional, extremely helpful, and willing to go "above and beyond" to make my new car purchase as transparent and painless as possible. I also have to give a shout out to Koon's Finance Team: Toby Kirk has GOT to be one of the NICEST gentlemen on planet earth today and--like Josh--he clearly is a master finance professional. Toby walked me through several options--with total transparency--to make sure all of my questions were answered and I made the right financing choice to suit my particular needs. I could go on and on, but I'll just say this: If you're in the market for a new or used Chevrolet, Buick, or GMC vehicle, do yourself a favor and go to Koons' Tysons dealership. They WILL WOW you! More

Routine Maintenance oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car w oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car wash. More

Bill Appel is the Best!! I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my C I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my Corvettes over the years. Many thanks. More

Great Service Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in Northern Virginia without a horn! More

Excellent Experience Salesman (Bouguet Washington) was very professional and had a great attitude. He kept working until he located a car that we liked. Would recommend hi Salesman (Bouguet Washington) was very professional and had a great attitude. He kept working until he located a car that we liked. Would recommend him to family and friends. Had a great experience overall. Thanks; Howard and Michelle Butler More

Great Salesman (Legend) a little aggressive but not too overbearing and took another test drive of another car for GP. Good experience overall and I'm enjoy Salesman (Legend) a little aggressive but not too overbearing and took another test drive of another car for GP. Good experience overall and I'm enjoying my 1st new car. More