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Koons Tysons Chevy Buick GMC

Vienna, VA

4.4
455 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

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Showing 455 reviews

October 14, 2016

Balance Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to More

by Tupp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel, Michael Kalman, Steve Wauldron
Oct 21, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks so much for the review!

September 16, 2016

Koons and Jimmy Jones are amazing! Took our two 2015 vehicles in for routine maintenance yesterday and dealt with Jimmy Jones who is truly an outstanding representative for Koons. He m More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones, Jimmy Jones
Sep 21, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

September 08, 2016

BEST Service Advisor in a long time I had a pleasure to work with Jimmy Jones this week for my Chevy Volt needing service. He was extremely courteous and helpful handling the service req More

by Reza Hassan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
Sep 15, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks so much for the review!

September 06, 2016

The Hardest Part was Getting There! What started out as an internet request was completed within a week thanks to the superb efforts of Trevor Owens and Al Rodriguez. I'm a fairly deman More

by travel far and wide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Owens, Alvaro Rodriguez
Sep 15, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks so much for the review!

September 04, 2016

BEST new car Experience EVER! I think we all--at one time or another--dread walking into a car dealership, so I was expecting the typical routine (i.e., pounced on the minute I wal More

by HappyTrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Neidigh, Toby Kirk
Sep 04, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

August 05, 2016

Routine Maintenance oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car w More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wauldron
Aug 10, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

July 22, 2016

Bill Appel is the Best!! I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my C More

by on the road again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Jul 27, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

July 19, 2016

Great Service Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in More

by Shackleton1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review!

July 18, 2016

Excellent Experience Salesman (Bouguet Washington) was very professional and had a great attitude. He kept working until he located a car that we liked. Would recommend hi More

by H&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bouquet "Legend" Washington
Jul 19, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review!

July 12, 2016

Great Salesman (Legend) a little aggressive but not too overbearing and took another test drive of another car for GP. Good experience overall and I'm enjoy More

by LAMONT EDWARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bouquet Washington
Jul 13, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review!

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