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Koons Tysons Chevy Buick GMC
Vienna, VA
455 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 455 reviews
January 05, 2017
Steve never fails to please me. My visit was for service on my vehicle. Steve amazingly always goes over the top in providing excellent service. He has been my service advisor since My visit was for service on my vehicle. Steve amazingly always goes over the top in providing excellent service. He has been my service advisor since I bought my first car at Koons. He is very informative, professional and very attentive. He makes it so easy to visit Koons and shows great care in handing service matters and takes that extra step in overall checking my vehicle for recalls and anything questionable. Thanks Steve. I am always comfortable and feel road safe after visiting with you. Crystal Curran More
by venus42
Employees Worked With
Steve Wauldron
December 31, 2016
Excellent Purchase Experience Jake Faircloth made buying my 2016 Silverado an enjoyable event. He gave me a great deal on my truck and they gave me more than I thought they would o Jake Faircloth made buying my 2016 Silverado an enjoyable event. He gave me a great deal on my truck and they gave me more than I thought they would on my trade in. They have a large selection. More
by rick
Employees Worked With
Jake Faircloth
December 19, 2016
Bill Appel has been my service advisor for 15+ years. Bill always takes care of me and my vehicles and only recommends necessary service. I had my first truck has been my service advisor for 15+ years. Bill always takes care of me and my vehicles and only recommends necessary service. I had my first truck for 15 years, I am now on my second. If Bill leaves, I will follow him. More
by Kevin Showman
Employees Worked With
Bill Appel
December 15, 2016
Horrible, Horrible, Horrible!! I've have worked with this dealership twice. I never should have given them a second chance! In 2014 I purchased a used GMC and was sold a complet I've have worked with this dealership twice. I never should have given them a second chance! In 2014 I purchased a used GMC and was sold a complete piece of junk! Every few months something significant was malfunctioning that needed immediate repair. In the two years I owned that car I put thousands of dollars into mechanical issues that were never disclosed and on a few items that NEVER should have been an issue on a two year old car!!! The last straw was when it stalled on me in the middle of a busy intersection. I researched vehicles and found one I wanted to replace it. Unfortunately it was located at this dealership. Reluctantly I went in to test drive it and got the standard run around with pricing, "let me check with my manager", etc. I told them I would be in the following day to pick up the vehicle, they told me they were "putting it on hold" for me and were getting it all washed up so it would be ready for me to pick up. When I called the next morning, they had sold the vehicle out from under me. Extremely disappointing and I will NEVER use or recommend them to anyone in the future. If you want a great experience I suggest you visit the Joyce Koons GMC dealership in Manassas!! More
by GMC Girl
Employees Worked With
Dave Sawyer
December 10, 2016
Amazing dealer I went here for a good price on my new Chevy Spark 2017. The seller and manager seems really nice and give me a huge discount for the new model. I'm v I went here for a good price on my new Chevy Spark 2017. The seller and manager seems really nice and give me a huge discount for the new model. I'm very glad I went here for my car. Thank you. More
by PhuT
Employees Worked With
Gessin Pauyo
December 08, 2016
Good People, Good Products, Great Services Everyone was great. Selection choices were exhaustive. Overall the experience was great. Would and have recommended to friends. Keep up the great w Everyone was great. Selection choices were exhaustive. Overall the experience was great. Would and have recommended to friends. Keep up the great work there at Koons. More
by kenny16
Employees Worked With
Chuck Morris
December 02, 2016
Great Service Again, Koons Service provided an excellent service experience. Steve Waldron, my service representative, understood my requirement and my need for a q Again, Koons Service provided an excellent service experience. Steve Waldron, my service representative, understood my requirement and my need for a quick turn-around. The outcome did not disappoint. More
by Edward C Morai
Employees Worked With
Steve Wauldron
November 15, 2016
Sensing and Diagonstic Module (SDM) Koons of Tyson Corner Chevrolet-Buick-GMC provided me with a very pleasant experience to correct the software defect that could prevent the front Air Koons of Tyson Corner Chevrolet-Buick-GMC provided me with a very pleasant experience to correct the software defect that could prevent the front Air Bags from deploying in my new GMC, Yukon , Denali. The dealership took me promptly and my service technician (Mr. Carlos Candia) explained the type of update required to correct the computer defect. He explained the approximate wait time and was very courteous throughout the entire process. Upon completion of the computer update, my vehicle was washed by the dealership. I was very pleased with the dealership, Mr. Candia and my entire experience with Koons. V/r Robert A. Nicholson More
by ran2oc
Employees Worked With
Carlos, Candia
October 25, 2016
My salesman is a good teacher! Dave Sawyer patiently helped me to choose a new car. I am very grateful for his guidance and what he taught me about my new car to give me the confi Dave Sawyer patiently helped me to choose a new car. I am very grateful for his guidance and what he taught me about my new car to give me the confidence I needed to drive a 450 mile trip soon after purchase. More
by kirsch, dl
Employees Worked With
Dave Sawyer, Chloe Orcutt
October 20, 2016
Good Experience Dave Sawyer was very patient and willing to show me every aspect of my new car and met the deal that I asked for. I was very pleased how my wife and Dave Sawyer was very patient and willing to show me every aspect of my new car and met the deal that I asked for. I was very pleased how my wife and I were handled at this dealership. We would suggest Dave and this dealership to our friends and family. Very professional service. More
by wonderbread
Employees Worked With
Dave Sawyer
