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Koons Tysons Chevy Buick GMC

Vienna, VA

4.5
477 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 477 reviews

April 29, 2021

Always reliable, always fair. I would recommend Koons at any time. Hamza Royer was the best. He was able to do whatever necessary to help. More

by aperrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Royer
Apr 29, 2021 -

Koons Tysons Chevy Buick GMC responded

Your feedback means so much to us. We're glad to hear that the Koons Tysons Chevy Buick GMC has earned your continued support and we are here if you ever need anything!

March 28, 2021

Nice and clean facility. Friendly people. We worked with Henry Doperak. He is very knowledgeable and friendly. We enjoyed working with him and had a great experience. More

by Galina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Doperak
Mar 29, 2021 -

Koons Tysons Chevy Buick GMC responded

Galina - Thank you for taking the time to share! We are very proud to have Henry on our team, and it is great to hear that he earned your five-stars. Drive safely, and we hope to see you again at Koons Tysons Chevy Buick GMC!

March 22, 2021

Mr Bill Appel was professional, efficient, and courteous. He kept me updated on the service time and informed me immediately when all work was completed. More

by Pamela C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Koons Tysons Chevy Buick GMC responded

Pamela - "professional, efficient, and courteous" are all words we love to see. Thank you for supporting Bill with an excellent review! We hope that you enjoy your week. - Koons Tysons Chevy Buick GMC team

March 14, 2021

I drove 4 hours to look at a pre-owned truck that I found on their website. The salesman, Kevin Martinez, was great. He was straight forward with me, no typical salesman BS, and was easy to keep a conversati More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Mar 15, 2021 -

Koons Tysons Chevy Buick GMC responded

Chris - thank you for taking the time to share this feedback. We're glad to see that our Koons Tysons Chevy Buick GMC team continues to provide you with 5-star service and we will be sure to let Kevin know that his efforts were so appreciated. Congratulations to you and your wife on the newly purchased vehicles and drive safely!

March 03, 2021

Great service. Went in for 75k service and was a good experience. Carlos was very responsive and fully answered all my concerns during my visit. Will definitely recommend. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Candia
Mar 03, 2021 -

Koons Tysons Chevy Buick GMC responded

David, we are thrilled that you had such a positive experience working with Carlos and the team! Thank you for choosing Koons Tysons Chevy Buick GMC and recommending us so highly. Drive safely!

February 22, 2021

Koons GMC has great staff and salesmen that are not pushy. They understand your needs and are very patient with the customer. Service was awesome!! More

by nicole.haines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sait Bah
Feb 22, 2021 -

Koons Tysons Chevy Buick GMC responded

Nicole - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that the team went above and beyond to assist with your purchase. Drive safely, and we hope to see you again at Koons Tysons Chevy Buick GMC!

February 13, 2021

I v'e had three vehicles serviced at this shop, and they have taken great care of me every time!! Thanks for your great work and recommendations! More

by jj8102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 15, 2021 -

Koons Tysons Chevy Buick GMC responded

It makes us smile to hear that you've received consistently excellent service from our Koons Tysons Chevy Buick GMC team. Thank you so much for trusting us with your vehicles! We look forward to your next visit with us.

February 12, 2021

Finance manager claims he is 1 of 6 people in the country who can calculate a lease by hand, and every online lease calculator, and even my own manual calculations, are always off by $70-$100/mo. Seriously? More

by Qbrozen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Koons Tysons Chevy Buick GMC responded

We strive for transparent service here, and I'm sure my manager would be more than willing to speak with you directly about what happened and clear up any confusion regarding the finances. I'm going to share this feedback with her, but please don't hesitate to give her a call. Contact: Michaela Puckett - Customer Relations Manager - michaela.puckett@koons.com - 703-356-0400 x17646

February 12, 2021

Great service as always - Carlos and the Koons team always provide courteous and professional service that I trust. My vehicle was purchased here and always serviced here for that reason. More

by Mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 12, 2021 -

Koons Tysons Chevy Buick GMC responded

Thank you for your continued support of Koons Tysons Chevy Buick GMC! We are proud to have you as a customer and we look forward to welcoming you back for a long time to come. Safe travels until we see you next!

February 11, 2021

Everything was done promptly and properly. Always appreciate Koons not trying to sell me service I don’t need. My 2013 Buick Reg is still doing well, thanks to Koons’ maintenance. More

by sjkarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lineham
Feb 11, 2021 -

Koons Tysons Chevy Buick GMC responded

We're so grateful to have you as a loyal customer! It's always our pleasure to take good care of your 2013 Buick Regal. Thank you for trusting Koons Tysons Chevy Buick GMC with all your repair and maintenance needs!

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