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Koons Tysons Chevy Buick GMC

Vienna, VA

4.4
445 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

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Showing 445 reviews

March 12, 2022

Great experience. From reception to claiming my clean car. Staff was very professional and polite More

by lgasparott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Gomez
Mar 12, 2022 -

Koons Tysons Chevy Buick GMC responded

It's outstanding to hear that every aspect of your service visit was a success! We can't thank you enough for taking the time to share your enthusiasm for Koons Tysons Chevy Buick GMC, and we hope you'll continue to rely on us for all your future service needs!

February 25, 2022

I only bring my SUV’s to Jonathan- Tyson GMC. Best service and integrity. I strongly recommend as your advisor. More

by Monty Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 25, 2022 -

Koons Tysons Chevy Buick GMC responded

Monty, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jonathan and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 23, 2022

Excellent service. Carlos Candia did a great job keeping me informed. They did everything they said they would. The total cost was exactly what he said it would be. More

by Blazer21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Candia
Feb 24, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are happy to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you back again at Koons Tysons Chevy Buick GMC!

February 19, 2022

Great communication during the entire process! Picked up and dropped off in the time promised and the level of customer service is top notch.. More

by Charlesharding82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel, David Ahern
Feb 21, 2022 -

Koons Tysons Chevy Buick GMC responded

Charles, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 17, 2022

Thank you for your service. I would highly appreciate the manager of the service department for his help and understanding! Also thank you for the service team! More

by M M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady who helped me in the service department and the manager of the service department
Feb 18, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for your confidence in our service team! We are thrilled that we could assist you and we hope you will continue to choose Koons Tysons Chevy Buick GMC. Have a wonderful day!

February 11, 2022

From the first phone call until my car was completed I received nothing but exceptional service. They made sure I knew everything that they had to do and had my car back on the road in the fastest way pos More

by Sistaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Feb 14, 2022 -

Koons Tysons Chevy Buick GMC responded

Thanks for taking the time to review Koons Tysons Chevy Buick GMC! We're glad to hear that our team provided you with excellent service throughout the entire experience!

February 11, 2022

I bought a 21 suburban with 400 miles on it. I got it shipped to my house just to find out that this so-called brand new vehicle has damage weatherstripping on the drivers door and a quarter size scuff o More

by Unitedremodelingdd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Ferguson
Feb 15, 2022 -

Koons Tysons Chevy Buick GMC responded

I am sorry to see that you are frustrated by your experience and that you felt misled by our team. It is disappointing that there was a delay in addressing your concerns, as we strive to find solutions in a timely manner. If there is anything else we can do for you, please let us know. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

February 10, 2022

Thé dealer is quite professional, checking in took less than 5 minutes and service was done in less than 2 hours More

by Ahmed Anter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
Feb 10, 2022 -

Koons Tysons Chevy Buick GMC responded

Ahmed, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 09, 2022

Always great service on my vehicle. Bill Appel is the best service manager. Always courteous and keeps me informed. More

by Jbleddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Feb 09, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are so glad to hear that Bill delivered such a successful service experience. Safe travels and we hope to see you back again at Koons Tysons Chevy Buick GMC!

February 08, 2022

We always received excellent services from everyone at Koon Tysons. From the time we called until the completion of the services. Great Job! More

by brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can[t remember his name, sorry.
Feb 09, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road

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