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Koons Tysons Chevy Buick GMC

Vienna, VA

4.4
445 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

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Showing 445 reviews

November 14, 2024

Patiently answered my questions. Advised on near- and long-term actions needed for preventative maintenance. Direct interactions with personnel were courteous and professional. More

by pau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gomez
Nov 14, 2024 -

Koons Tysons Chevy Buick GMC responded

We're delighted to hear that our team at Koons Tysons Chevy Buick GMC provided you with courteous and professional service. Thank you for sharing your experience, and we're here if you need any further assistance!

October 31, 2024

I am an customer along time as I have bought 5 cars at koons in 20 years and earl Jones is a great person and I get a good price . Earl Jones and staff did treat me excellent so I am a happy person.. as More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Jones, Steve Wauldron, Chloe Orcutt
Oct 31, 2024 -

Koons Tysons Chevy Buick GMC responded

Ernie, thank you for your loyalty and kind words about Earl and the team at Koons Tysons Chevy Buick GMC! We're delighted to hear that you've had such positive experiences over the years. We look forward to continuing to serve you and your friends in the future!

October 15, 2024

Great choice and professional service also it’s easy to communicate with the customer service with answers all enquiries More

by Abdullah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Rodriguez, Maks Seriki, Kelli Dyer, Bryan Murray, Karen Clark, William Kettner, Tony Trocchia, Chad Danielski, Toby Kirk, Chloe Orcutt
Oct 16, 2024 -

Koons Tysons Chevy Buick GMC responded

Abdullah, we're delighted to hear that you found our service professional and communication easy at Koons Tysons Chevy Buick GMC. Thank you for your feedback!

October 10, 2024

Responsive to setting a pretty quick appointment and honest about expectations with a fairly old car!Professionaland courteous! More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Oct 11, 2024 -

Koons Tysons Chevy Buick GMC responded

Bob, we're glad to hear that our team at Koons Tysons Chevy Buick GMC was able to set up a quick appointment and provide honest service. Thank you for the feedback!

September 09, 2024

They had the truck we wanted. The paperwork portion of the transaction was fast compared to most dealers. No pressure on extras. More

by Frodo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Owino
Sep 09, 2024 -

Koons Tysons Chevy Buick GMC responded

Frodo, we're glad to hear you had a smooth and pressure-free experience at Koons Tysons Chevy Buick GMC. Enjoy your new truck!

September 02, 2024

Mr. Carlos is my service advisor. He is very knowledgeable, patient and professional, he always tell you what the issue and estimated cost to fix, so you won’t have any surprise and know own car More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 03, 2024 -

Koons Tysons Chevy Buick GMC responded

Roger, we're delighted to hear that Carlos provided you with such excellent service at Koons Tysons Chevy Buick GMC. Thanks for sharing your positive experience!

August 29, 2024

He is very good sales man he helped me without boredom so because of mr David amazing helpe I buy this amazing z71 suburban thank you again More

by kassayonadab
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Tugbobo
Aug 30, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for sharing your experience! We're delighted to hear that David provided excellent assistance at Koons Tysons Chevy Buick GMC. Enjoy your new Chevrolet Suburban Z71!

August 21, 2024

Service intake Jonathon and service tech were awesome . Great service for my 23 Traverse . I would highly recommend this dealer . More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Aug 22, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for the high recommendation! We're delighted to hear Jonathon and our service tech provided great service for your 2023 Chevrolet Traverse at Koons Tysons Chevy Buick GMC. We appreciate your support!

August 19, 2024

appreciate valet service. always prompt on time . willing to help prioritize work. never push expensive work not immediately needed More

by tomdeubel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan gomez
Aug 20, 2024 -

Koons Tysons Chevy Buick GMC responded

Tom, we're glad to hear you appreciate the valet service at Koons Tysons Chevy Buick GMC. Thanks for sharing your positive experience with us!

August 16, 2024

Mr.Bakary was amazing salesman and went above and beyond for myself and my husband. He’s very knowledgeable,professional and committed to his clients needs. He was Super Friendly and helpful More

by David_White14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bakary Darbo
Aug 19, 2024 -

Koons Tysons Chevy Buick GMC responded

David, we're delighted to hear that Mr. Bakary provided such exceptional service at Koons Tysons Chevy Buick GMC! Thanks for sharing your positive experience with us!

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