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Koons Sterling Ford
Sterling, VA
747 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 747 reviews
March 31, 2014
Steve is a top tier seller In January 2013, I purchased a crew cab SVT Raptor off of Steve... This year I came back and traded my crew cap for a new supercab Raptor. I came back In January 2013, I purchased a crew cab SVT Raptor off of Steve... This year I came back and traded my crew cap for a new supercab Raptor. I came back to Koons Sterling Ford because of my previously excellent experience with Steve Arnold. Working with Steve on the second deal was excellent... Any future new Ford Purchases I make will be a Koons Sterling Ford and it'll be done through Steve! More
by svteric
Employees Worked With
March 24, 2014
Purchased two new Fords from this dealership. I bought both vehicles from Philip Cohrs. Philip provided excellent service, support, and knowleable information to me and my family. I will return to this both vehicles from Philip Cohrs. Philip provided excellent service, support, and knowleable information to me and my family. I will return to this dealership for my next new vehicle and I will ask for Philip. An additional comment for Philip is that this dedicated Ford emplyee (Philip that is) came in on his day off to finish some paperwork that I need to finalize my sale and loan. Great experience. More
by denjwill
Employees Worked With
Philip Cohrs
March 22, 2014
I recently worked with Steve Arnold to purchase my new Ford Fusion Titanium and couldn't have been happier with the service he provided. He's patient and not at all pushy (unlike other dealerships we visi Ford Fusion Titanium and couldn't have been happier with the service he provided. He's patient and not at all pushy (unlike other dealerships we visited), knowledgeable and a genuine and thoroughly nice guy. He worked hard to find us the exact car (color/features) we wanted (even after my incredible levels of indecision!) and offered us a very competitive price to match. If you want an enjoyable buying experience (which buying a car should be) then Steve's your guy. More
by robinlewis1985
Employees Worked With
March 20, 2014
for the second time we have business with( koons ford for the second time we have business with( koons ford dealer ) and every time it's different in good way ,Steve was especial sales person out st for the second time we have business with( koons ford dealer ) and every time it's different in good way ,Steve was especial sales person out standing friendly he helped our visit to the dealer was for oil changed but it ended buying a new car because he convinced us so we bought a new car it's nice car (He is great sales person and great job thanks to Koons especial thanks to Steve. More
by Ethioipa2012
Employees Worked With
March 08, 2014
i called sterling ford about a mustang. i got steve i called sterling ford about a mustang. i got steve arnold on the phone. so glad i dealt with him.very friendly,patient and helpful through the whole i called sterling ford about a mustang. i got steve arnold on the phone. so glad i dealt with him.very friendly,patient and helpful through the whole process.it could not have went any smoother and easier.i am from out of state. whole transaction went great. i recommend this dealership and dealing with steve arnold. love my new mustang. thanks again steve. More
by frankj34
Employees Worked With
February 25, 2014
Add me to the list of satified customers!! I purchased a new ford mustang from Mike Palmer and the experience could not have been better. Shopping from my home town of Long Island, New York, I was at first new ford mustang from Mike Palmer and the experience could not have been better. Shopping from my home town of Long Island, New York, I was at first sceptical of purchasing a vehicle over the phone, but Mike Palmer politely, honestly and informatively, navigated me through the process. I got a much better price from Mike than from my local dealerships, and that included heavy duty floor mats, delivery to N.Y., and a full tank of gas!! Never, and I mean never, have I felt so satisfied with a new car purchase as I am with Koons Sterling Ford. Many thanks again to Mike Palmer. Sincerely Vincent C. More
by lcappell
Employees Worked With
February 06, 2014
Koons Sterling Ford made a price for me to trade in my existing car and buy a new Focus, when other Koons Ford locations ckouldn't. My sales rep, Anthony Southern, was a complete professional both as to t existing car and buy a new Focus, when other Koons Ford locations ckouldn't. My sales rep, Anthony Southern, was a complete professional both as to the car inself and financially. My experience in buying and financing the new car with Anthony Southern and Eman Keshani was without pain and the deal was the best. Deal with this dealership first and last; and with Anthony Southern in particular. More
by mudsharkmel
January 27, 2014
We had the pleasure of purchasing a practically new 2013 Ford Edge. The pricing was great. We didn't even have to haggle! Our Sales Rep, Philip was great to work with. He even drove us to Chick-fil-a so tha Ford Edge. The pricing was great. We didn't even have to haggle! Our Sales Rep, Philip was great to work with. He even drove us to Chick-fil-a so that we can get dinner. I highly recommend this deal but more specifically, Philip. More
by FordEdgeYAH
Employees Worked With
Philip C., Philip Cohrs
January 17, 2014
Koon's Sterling Ford had the exact car I was interested in, an all-wheel-drive Fusion in the color I wanted. My salesman, Steve Arnold, couldn't have been better—relaxed, friendly, knowledgeable interested in, an all-wheel-drive Fusion in the color I wanted. My salesman, Steve Arnold, couldn't have been better—relaxed, friendly, knowledgeable, and absolutely no pressure. I'd done some online research, had shopped around, and knew what the car should cost. i got a very fair deal. I'm delighted to recommend Mr. Arnold. More
by rlbooth
Employees Worked With
January 16, 2014
Steve was amazingly patient, kind and through with my husband and I. He took the time to show us multiple vehicles within our detailed list. Not fully knowing what we wanted he went over which cars had husband and I. He took the time to show us multiple vehicles within our detailed list. Not fully knowing what we wanted he went over which cars had the features we were looking for. Steve explained in great detail everything we asked with a smile and great professionalism without being too lengthy. He displayed great customer services till the last minute when we drove away in our new Ford Edge. More
by Mrsbcc
Employees Worked With
