Koons Sterling Ford

Fantastic Service As soon as I walked up to the entrance I was greeted by warm and friendly employees. No quick sales pitches, no lines, just a "hello" and "how may I h As soon as I walked up to the entrance I was greeted by warm and friendly employees. No quick sales pitches, no lines, just a "hello" and "how may I help you?". I told them I had an appointment with Shane Sonner and they took me to his desk where I waited only a few minutes before he came right over. He greeted my friend and I warmly and prepared for action. Going off of my very limited description of the Ford Fusion Hybrid I was looking for, he had a lineup of a couple of cars however he had one that he was particularly excited to show. At first I was unsure. The color wasn't exactly what I really go for but I was open and to be honest, the color in the sun is one of a kind. Within ten minutes we were out on the road, just me and the person I took with me while my trade was being assessed. Drove back and I knew that the car was right for me. After asking him an array of questions we were set to start talking about pricing. I was set on not walking out with a car. However, the customer service we were given by Shane, Jon, and Earl was beyond anything I was expecting. They met my price; a price I set for myself to act on it now. They met every request I made of them and in the end they earned my business. Its not often you can honestly say you were wowed but I was. I didn't feel like I was part of a sales pitch or hustled into buying a car. I made a demand for them to meet and they met it. What else could I do but buy the car. I will be going back in the future and I will praise their service for years to come. More

Buying a car through the internet I was looking to purchase a new 2014 ford mustang gt/cs. I live in south jersey and was working with a couple of local dealers. I got a couple of dece I was looking to purchase a new 2014 ford mustang gt/cs. I live in south jersey and was working with a couple of local dealers. I got a couple of decent prices online from them and was about to purchase the car. Before I did I did an internet search and up popped Koon's Sterling. Looking at there website and seeing their prices were over 1000.00 less then my local dealer I was intrigued. A chat window popped up and Mike Palmer was the salesman. He was very staight forward with me about price and any fees. He gave me an out the door price immediately. This is something most other dealers won't do online. I told him it sounds good and I will let him know what i decide. I gave my local dealer a chance to match or come close to his price so I didn't need to make a 3 hour drive to virginia. I never heard back from my local dealers, so I knew right there I got a great deal. I emailed Mike and told him which car I wanted. Turns out the car had not arrived yet. He mailed me all the paperwork. I signed them and mailed them back. He called when the car came in. I thought about just having the car shipped to me but I didnt want to wait an extra couple of days. My daughter drove me down I handed over the check and got the keys. Mike went over all the features on the car and synced my phone to the car. The drive was well worth it and Mike Palmer was great. Mike Palmer and Koon's Sterling will be first on my list when I am in the market for another car. One Satisfied Customer, Gary S. Cinnaminson, NJ More

easiest experience to buy a new car I live in New jersey and don't have the best credit. I applied to get an auto loan at a ford dealer in new jersey, I did get approved for the loan but I live in New jersey and don't have the best credit. I applied to get an auto loan at a ford dealer in new jersey, I did get approved for the loan but the apr was high. I did some shopping and found a 2014 ford mustang for a really cheap price online. I was skeptical but I contacted sterling fords and did a credit app online. The next day Anthony southern contacted me with an unbelievable price with taxes fees license plates and registration included. Again I was sceptical. I went to the dealer in nj to see what they could do. They couldn't match Anthony offer and they told me it was a gimmick to get me to come there. I called Anthony and he said the price I told you is what your gonna paid. The next day I took a chance and drove the 4 hours to virginia and boy was it worth it. I got exactly the price he gave me over the phone. When the finance guy gave me the car payment price it was more then I was told. I almost got up and left. I told him the price I got over the phone. He explained to me about the warranty and I said I don't want it if it puts the monthly payment over 100$ more then I was told. He went and got his manager and they worked it out to where I got the warranty for only 10$ more a month then the original over the phone car payment. Overall they treated me with respect and gave me exactly what they said they would. I'm very pleased More

Steve is a top tier seller In January 2013, I purchased a crew cab SVT Raptor off of Steve... This year I came back and traded my crew cap for a new supercab Raptor. I came back In January 2013, I purchased a crew cab SVT Raptor off of Steve... This year I came back and traded my crew cap for a new supercab Raptor. I came back to Koons Sterling Ford because of my previously excellent experience with Steve Arnold. Working with Steve on the second deal was excellent... Any future new Ford Purchases I make will be a Koons Sterling Ford and it'll be done through Steve! More

Purchased two new Fords from this dealership. I bought both vehicles from Philip Cohrs. Philip provided excellent service, support, and knowleable information to me and my family. I will return to this both vehicles from Philip Cohrs. Philip provided excellent service, support, and knowleable information to me and my family. I will return to this dealership for my next new vehicle and I will ask for Philip. An additional comment for Philip is that this dedicated Ford emplyee (Philip that is) came in on his day off to finish some paperwork that I need to finalize my sale and loan. Great experience. More

I recently worked with Steve Arnold to purchase my new Ford Fusion Titanium and couldn't have been happier with the service he provided. He's patient and not at all pushy (unlike other dealerships we visi Ford Fusion Titanium and couldn't have been happier with the service he provided. He's patient and not at all pushy (unlike other dealerships we visited), knowledgeable and a genuine and thoroughly nice guy. He worked hard to find us the exact car (color/features) we wanted (even after my incredible levels of indecision!) and offered us a very competitive price to match. If you want an enjoyable buying experience (which buying a car should be) then Steve's your guy. More

for the second time we have business with( koons ford for the second time we have business with( koons ford dealer ) and every time it's different in good way ,Steve was especial sales person out st for the second time we have business with( koons ford dealer ) and every time it's different in good way ,Steve was especial sales person out standing friendly he helped our visit to the dealer was for oil changed but it ended buying a new car because he convinced us so we bought a new car it's nice car (He is great sales person and great job thanks to Koons especial thanks to Steve. More

i called sterling ford about a mustang. i got steve i called sterling ford about a mustang. i got steve arnold on the phone. so glad i dealt with him.very friendly,patient and helpful through the whole i called sterling ford about a mustang. i got steve arnold on the phone. so glad i dealt with him.very friendly,patient and helpful through the whole process.it could not have went any smoother and easier.i am from out of state. whole transaction went great. i recommend this dealership and dealing with steve arnold. love my new mustang. thanks again steve. More

Add me to the list of satified customers!! I purchased a new ford mustang from Mike Palmer and the experience could not have been better. Shopping from my home town of Long Island, New York, I was at first new ford mustang from Mike Palmer and the experience could not have been better. Shopping from my home town of Long Island, New York, I was at first sceptical of purchasing a vehicle over the phone, but Mike Palmer politely, honestly and informatively, navigated me through the process. I got a much better price from Mike than from my local dealerships, and that included heavy duty floor mats, delivery to N.Y., and a full tank of gas!! Never, and I mean never, have I felt so satisfied with a new car purchase as I am with Koons Sterling Ford. Many thanks again to Mike Palmer. Sincerely Vincent C. More

Koons Sterling Ford made a price for me to trade in my existing car and buy a new Focus, when other Koons Ford locations ckouldn't. My sales rep, Anthony Southern, was a complete professional both as to t existing car and buy a new Focus, when other Koons Ford locations ckouldn't. My sales rep, Anthony Southern, was a complete professional both as to the car inself and financially. My experience in buying and financing the new car with Anthony Southern and Eman Keshani was without pain and the deal was the best. Deal with this dealership first and last; and with Anthony Southern in particular. More