Koons Sterling Ford

40k markups on new cars and a service department that takes a week to even look at your vehicle. When they finally look at your vehicle they cant "replicate the issue" you did not even bring it in for. I takes a week to even look at your vehicle. When they finally look at your vehicle they cant "replicate the issue" you did not even bring it in for. Incompetence. Avoid at all costs. More

Hamza was very friendly he wasn’t pushy and he dealt with my crazy wishes my crazy wishes More

Koons Ford provided excellent service in repairing my driver's window and my AC on my Lincoln Town Car. Both repairs required extra time, but they were very efficient in completing the repairs. They left driver's window and my AC on my Lincoln Town Car. Both repairs required extra time, but they were very efficient in completing the repairs. They left the car clean and it runs beautifully. More

Ordered and purchased my Ford Maverick hybrid from koons Sterling. Greg Sipple was very helpful, courteous, and honest. This is my second car that I’ve purchased through Koons Sterling. Both times has b Sterling. Greg Sipple was very helpful, courteous, and honest. This is my second car that I’ve purchased through Koons Sterling. Both times has been great More

Koons Sterling Ford - Great service experience as usual! This was my first opportunity to interact with Mike Daley as my service advisor and he was phenomenal! I wouldn’t hesitate to recommend him to anyo This was my first opportunity to interact with Mike Daley as my service advisor and he was phenomenal! I wouldn’t hesitate to recommend him to anyone in search of a top notch service advisor. Mike was personable, knowledgeable and he provided exceptional customer service. Mike B. More

Excellent customer service, my vehicle was repair on short time,service writer send me a info about my vehicle repair. short time,service writer send me a info about my vehicle repair. More

No pressure. No strong arm to buy. EZ purchase for me. Mike was polite and helpful.. No strong arm to buy. EZ purchase for me. Mike was polite and helpful.. More

Greg Sipple was a great salesman. He took the time to explain everything to me, was honest and clear, and made sure I got the best deal possible. He took the time to explain everything to me, was honest and clear, and made sure I got the best deal possible. More

Fantastic and friendly service! Would fly across the country to purchase from them again! Thanks Koons! Would fly across the country to purchase from them again! Thanks Koons! More

Joey and his team in service are outstanding, that’s why I drive from Md to get it done right the first time I drive from Md to get it done right the first time More