Koons Sterling Ford

Love my new car! I recently bought a new car here. Love the vehicle and Steve Arnold was great. I'll definitely consider coming back to buy my next car from this deale I recently bought a new car here. Love the vehicle and Steve Arnold was great. I'll definitely consider coming back to buy my next car from this dealer. More

Excellent No Pressure Experience Thanks to Steve I was in the market for a 2014 5.0 Mustang and after doing a bit of research I found that Koons Sterling Ford had the most options available for the p I was in the market for a 2014 5.0 Mustang and after doing a bit of research I found that Koons Sterling Ford had the most options available for the particular package I wanted. I contacted them online to confirm some basic info for me and after letting him know when I would be coming to view them in person and test drive I was referred to Steve. I was pleasantly greeted by Steve upon my arrival and was able to look over everything at my own pace without being rushed or pressured into anything. After test driving the car I fell in love with it and Steve made the following process as easy and stress free as it could have been. All of my questions were answered patiently and thoroughly without a hint of pressure. I felt very confident I was getting a great price with Steve and never once did I feel he was pulling one over on me. I was able to get everything and then some I wanted in the car for under what I wanted to spend, including a few special items that he worked with the parts department to include in my price that had to be special ordered. I was able to drive home that day beyond satisfied because of Steve and he kept in communication with me so I knew exactly what was going on with my items that were on order. Even beyond that he has followed up with me just to make sure everything was going okay and I was still happy with everything. After this experience I feel like I couldn't have worked with a better sales representative and plan to come back to Steve as long as I can! Thanks again Steve! More

RICKY RIVERA Ricky Rivera was wonderful!!! I will definitely buy from this dealer ship again. I due to buy a new car n the near future and will come back again. Ricky Rivera was wonderful!!! I will definitely buy from this dealer ship again. I due to buy a new car n the near future and will come back again. More

My first new car in 30 years I haven't bought a new car in 30 years. I was nervous about how this would go down and hesitated to pull the trigger. Ultimately I understood that I haven't bought a new car in 30 years. I was nervous about how this would go down and hesitated to pull the trigger. Ultimately I understood that my salesman was working for me and realized how great a deal I was getting. Ricky was awesome through the entire process. He handled it all for me before I set foot in the dealership. He made me feel special and took the worry out of buying a new car. I will be buying my daughter a car very soon and I will be buying it from Him. More

Ricky is the man to see if you want a new Ford! My friend suggested I see Ricky after he purchased a new F-150 3 years ago. Since then I have bought 4 cars from Ricky, to include flying my mother i My friend suggested I see Ricky after he purchased a new F-150 3 years ago. Since then I have bought 4 cars from Ricky, to include flying my mother in from Alabama just so we could deal with Ricky personally. I just recently purchased a 2015 Fusion Hybrid from Ricky and I couldn't be happier with the experience or the car. Thanks Ricky! More

Turning an unpleasant adventure into a pleasant experience I have been apprehensive of car dealerships, specifically car buying and salesmen ever since I got rake over the coals as a young kid out of high scho I have been apprehensive of car dealerships, specifically car buying and salesmen ever since I got rake over the coals as a young kid out of high school buying my first car. Twenty years later, I tend to do all my negotiating over the internet. Once I have come to an agreement on the price, I commit and drive to the actual dealership to test drive and finalize the deal. Having researched the vehicle, I contacted numerous Ford dealerships for out the door quotes. Koon's Sterling Ford had the best selection within a hundred miles of my location for the price point I was looking for. I contacted Steve Arnold who informed me that they were willing to beat a competitors price and had several different colors to choose from. I drove to the dealership, drove the car, agreed upon a price (within 5 minutes) and was out the door within several hours. My salesman (Steve Arnold) met me as soon as I drove up. He was cheerful, knowledgeable, and extremely professional and answered all of my questions. One thing he was not, was overbearing or pushy. As the title states; Steve Arnold made what could have been an unpleasant experience into an enjoyable one. I would recommend Koon's Sterling Ford to anyone who is looking for an honest and fair deal on an automobile. The dealership was clean and well maintained, and the employees were very courteous. Steve Arnold has been there for three years and will probably be there if decide to visit. Dealing with him was like talking with a neighbor (you like). Great guy...ask for him if you are in the market for a car new or used. Sean Moore, Stafford, VA More

Ricky Rivera - Spanish Speaker New to the area as I moved from Puerto Rico to Virginia, I was looking for a New vehicle in the area. I looked at several cars, received many phone ca New to the area as I moved from Puerto Rico to Virginia, I was looking for a New vehicle in the area. I looked at several cars, received many phone calls from sales representatives from different dealers. But not the right price or did not feel as the right time to purchase a car as sales persons were pressuring me to purchase a vehicle via phone. I searched the internet and saw a 2014 Ford Explorer at an excellent price. New to the area, I checked Koons Sterling website and noticed excellent deals on cars. Took some time after work to visit the dealer. Upon arrival I walked the lot and requested a Spanish speaking sales person. That is how I met Ricky Rivera. Ricky introduced himself and make me feel at home. Provided me time to look around, assisted me in test drive two different cars and I am the proud owner of a 2014 Ford Explorer. The professionalism, expertise and friendliness was a plus. Also, by Ricky Rivera been able to communicate with me in Spanish was also a tool that helped me in purchasing the car. Ricky Rivera is an asset to Koons. I will definitely buy from this dealer ship again. I due to buy a new car n the near future and will come back again. More

He traeted me with Respect I have had the pleasure of buying two cars from Ricky Rivera and I have never been treated this good anywhere. He work hard to find me the truck I wa I have had the pleasure of buying two cars from Ricky Rivera and I have never been treated this good anywhere. He work hard to find me the truck I wanted. He went as far as Indiana to get me my new truck. I will never buy a car or truck from anyone else. Thanks Ricky More

Prices were right so I bought 2 The transaction was so smooth on the purchase of a work vehicle (Ford Transit), I decide to upgrade my personal car as well. Didn't spend a lot of tim The transaction was so smooth on the purchase of a work vehicle (Ford Transit), I decide to upgrade my personal car as well. Didn't spend a lot of time at the dealership because Ricky and the management staff had everything we discussed lined up and ready to go. Would highly recommend! More

Good price and great service I scheduled a test drive with Ricky last month. He offered a good price to me so I decided to buy the vehicle right away. He is very professional and I scheduled a test drive with Ricky last month. He offered a good price to me so I decided to buy the vehicle right away. He is very professional and his service is great. He ensured everything went right before I drove the car away. I would recommend him to my fellows. More