Koons Sterling Ford
Sterling, VA
Filter Reviews by Keyword
By Type
Showing 715 reviews
New Mustang purchase. My wife and I were recently in the market to purchase a new mustang. Koons had the exact model we were looking for and were very pleasant to work wit My wife and I were recently in the market to purchase a new mustang. Koons had the exact model we were looking for and were very pleasant to work with. Pat Sullivan was prompt with all of my emails and phone calls. Traveling from out of state, the vehicle was ready to go for a test drive when we arrived. The entire process was smooth from start to finish. Thank you! More
Excellent Customer Experience & Best Price in Town I had searched online for months and finally had decided on purchasing a Ford Fusion. Koons Sterling Ford had the best unbeatable price and I received I had searched online for months and finally had decided on purchasing a Ford Fusion. Koons Sterling Ford had the best unbeatable price and I received exceptional customer service from Steve Arnold. Steve helped over the phone, I had called him several times and each time he was more than willingly to provide me with all the answers to my questions. He was even nicer in person, I'm glad Steve was one who took care of me and I am extremely happy to have bought my vehicle with his assistance. Even after the purchase, I call Steve and ask him to help me with extended service maintenance on my vehicle. He's has been gracious with his time and never neglected my needs as a customer. I would definitely recommend buying a vehicle from Koons Sterling Ford and make sure you ask for Steve Arnold. More
Great experience at Koons Sterling Ford with Steve Arnold Steve Arnold was great - very nice and helpful!! He made everything easy to understand and he didn't keep me at the dealership for hours like a lot Steve Arnold was great - very nice and helpful!! He made everything easy to understand and he didn't keep me at the dealership for hours like a lot of people like to do - I would definitely recommend working with him in the future. And by the way - I love my new Escape!! More
First brand new car Went in knowing what I wanted and Joey diligently worked 4 days to get me a great deal and in the exact car I wanted. Everybody there was very nice an Went in knowing what I wanted and Joey diligently worked 4 days to get me a great deal and in the exact car I wanted. Everybody there was very nice and professional. I would easily recommend going here if you are in the market for a new car More
Excellent, Attentive Service Jason was the best sales consultant I've ever encountered when shopping for a car...by far. He was extremely attentive, making all of his suggestions Jason was the best sales consultant I've ever encountered when shopping for a car...by far. He was extremely attentive, making all of his suggestions exactly what I was looking for. He immediately brought out the two cars he thought would work best for my needs, and made my shopping experience easy by leaving me the best two options for my needs. I left more satisfied with my car purchase than ever. I felt like I was buying a car from a friend who had my best interest at heart, and, oddly enough, he helped to make my car-buying experience enjoyable. I highly recommend him if you go to this dealership. More
Call Jason first...and I am an actual customer! I can't say enough about my experience. Honest, fair, and getting the job done for me. I had shopped another dealership and stopped at Koons on my I can't say enough about my experience. Honest, fair, and getting the job done for me. I had shopped another dealership and stopped at Koons on my way home. They beat the other price while treating me honestly and fairly. Jason was everywhere making sure everything was done properly. He is very customer oriented, and even drove the car to my house after the deal! First review I have written in about a year...and well deserved!!! More
Jason Robles He is the best friendly and kind he took care of me like one his family member I would like to give him five star great job. He is the best friendly and kind he took care of me like one his family member I would like to give him five star great job. More
Awesome! Jason was fantastic! He made the whole car buying process so easy, from beginning to end. He has great customer service skills and was so easy to work Jason was fantastic! He made the whole car buying process so easy, from beginning to end. He has great customer service skills and was so easy to work with. I will definitely recommend Jason to anyone looking to make an auto purchase. I LOVE my new explorer! Thanks again! More
wonderful customer service Jason was wonderful 100 percent on the ball and very thorough ! I was completely satisfied there was absolutely no pressure and we are thrilled with o Jason was wonderful 100 percent on the ball and very thorough ! I was completely satisfied there was absolutely no pressure and we are thrilled with our new 2015 fusion !!! More
Awesome dealer experience! I purchased my new Mustang today (20Sep14) and it was probably the best experience that I have had at a dealership and I've purchased more vehicles th I purchased my new Mustang today (20Sep14) and it was probably the best experience that I have had at a dealership and I've purchased more vehicles than the average person. Steve Arnold was a great salesman and treated me like family and made sure that I had everything that I needed. I don't think you could top his professionalism and understanding. Danny was my finance advisor and he put together a deal for me that I could handle, other dealers would have just sent me away without blinking and eye but he worked extra hard and got me into a range that I was comfortable with. I did all of my research online and through the process of elimination was left with Koons Ford and it really paid off because I am truly happy. Just to give an idea of the confidence that I had in this dealer before I visited, I drove three and half hours just to get to this dealership. I loved my experience at Koons Ford Sterling VA and plan to purchase there again in the future. More