Koons Sterling Ford

A great buying experience We purchased a used car from Steve Arnold and it was the best buying experience I have had. It made no difference that he wouldn't make as much on us We purchased a used car from Steve Arnold and it was the best buying experience I have had. It made no difference that he wouldn't make as much on us as the vehicle was considerably less expensive than a new vehicle. We were considering buying a new vehicle but change our mind. We were treated the same new vs old. When I am in the market for another vehicle, I know where I am going and I have been recommending your dealership and especially Steve Arnold to consider first. More

Wonderful car buying experience! I initially began looking at Koons Sterling Ford's inventory online after seeing an advertisement on television, and I submitted a request for more in I initially began looking at Koons Sterling Ford's inventory online after seeing an advertisement on television, and I submitted a request for more information about a 2015 Ford Focus I was interested in. Jason Robles responded to my request, and he was very helpful by answering my questions and offering his further assistance should I decide to come in for a test drive. I decided to check out the car and take it for a spin. When I arrived at the dealership, everyone I came in contact with was friendly and courteous. Jason explained all of the features of the car to me, and I could not have asked for a more pleasant salesman to deal with. He was helpful and friendly, but not at all pushy. The finance department personnel (Adrian and Ricky) were equally friendly and answered my many questions, and they got me a great deal on the financing of my new car! Purchasing a new vehicle is exciting, but it can also be stressful. This experience was nothing but pleasant, and I am completely satisfied with both the car and the dealership. Thank you, Jason! More

Wonderful patience!! Steve Arnold is a wonderful, thorough, patient, very fair man. He will make sure you get a good deal with a minimum of hassle. He is great to deal wit Steve Arnold is a wonderful, thorough, patient, very fair man. He will make sure you get a good deal with a minimum of hassle. He is great to deal with. Highly recommended He will even "sweat" for yo uin 95 degree weather with no AC in the car. Never rushes you. See him!!!! Best, Bruce D. Phillips, 08/14/2015. More

New F150 A Great price on my F150, and better than expected financing from Koons Ford. Mr. Rivera was instrumental in getting everything done over the phone, s A Great price on my F150, and better than expected financing from Koons Ford. Mr. Rivera was instrumental in getting everything done over the phone, since we live 5 hrs away. I'm a very satisfied customer. More

Awesome Experience!! I live in Florida and purchased a car from a dealer in Virginia, what does that say about the team at Koons? We saw the car (2012 Honda Crosstour) I live in Florida and purchased a car from a dealer in Virginia, what does that say about the team at Koons? We saw the car (2012 Honda Crosstour) on EBay and contacted the dealer for details. Syed Hussain, was my sales agent and he was wonderful to work with. He kept in touch with me throughout the entire sales process and after the purchase as well. The team in the finance department were great in trying tried to find me the lowest possible rate on a car loan they could. While I was able to secure a loan through my local credit union, they still worked hard for me, and I appreciated their effort. Overall, a great experience! I would highly recommend Koons, and particularly Sayed Hussain! More

Extremely helpful and friendly. Jason was such a great help from the beginning phone calls all the way until we left the dealership. I would highly recommend his service to anyone lo Jason was such a great help from the beginning phone calls all the way until we left the dealership. I would highly recommend his service to anyone looking to purchase a vehicle. More

Great experience We were referred to Jason Robles by a friend and were not disappointed at all. He had everything in order when we arrived from upstate NY and made our We were referred to Jason Robles by a friend and were not disappointed at all. He had everything in order when we arrived from upstate NY and made our trip down well worth the drive. We have already referred a number of friends/family to Jason. More

Best dealership experience Just purchased a 2015 mustang GT from Koons Sterling Ford. This was the easiest car purchase I've ever made. I worked with Jason Robles and he was f Just purchased a 2015 mustang GT from Koons Sterling Ford. This was the easiest car purchase I've ever made. I worked with Jason Robles and he was friendly honest and great to work with. I Reccomend anyone interested in a Ford use Jason at Koons! I live in NJ and they delivered the vehicle right to my driveway. More

I wish I can buy a new car from them every 6 months! I will be very frank here. It all depends on the salesperson you are dealing with! I was very lucky to be helped by Yannick Ernsting. A young, enthusi I will be very frank here. It all depends on the salesperson you are dealing with! I was very lucky to be helped by Yannick Ernsting. A young, enthusiastic and well educated man. Although it was around 3 pm in a very hot day of July, Yannick was very nice and offered to help me decide and chose a car. He spent about 2 hours between me and his managers to get me the deal that I want. I also would like to thank the finance manager Danny Islam who was very cooperative and advised me about what kind of warranties I need to buy and what is the best option to finance my loan. I will definitely come back to this place in future car shopping! More

Completed recall in under two hours Just completed a recall on my Focus, the service visit was less than two hours. I suspect that the work took less, but it was under warranty and I was Just completed a recall on my Focus, the service visit was less than two hours. I suspect that the work took less, but it was under warranty and I was not in a hurry. As usual everyone on staff is very polite and professional and the waiting room facilities are very nice. More