Koons Sterling Ford

Bought a Ford Mustang GT Koon's Ford is probably the best dealership I have worked with so far. The main reason is their approach to their customers. They genuinely care abo Koon's Ford is probably the best dealership I have worked with so far. The main reason is their approach to their customers. They genuinely care about their customer and they make it a win-win situation for themselves as well as their customers. Ofcourse they are not in charity business, but when explain your needs, they try to find the best solution that is amicable to all parties. More

Ford F150 I highly recommend this dealership. Alex was professional, insightful, informative, and overall just a really nice guy:) He addressed all our questi I highly recommend this dealership. Alex was professional, insightful, informative, and overall just a really nice guy:) He addressed all our questions via phone and in person. Alex's professionalism stands out among any dealership we have worked with previously. In addition to the great service with Alex, the financial aspect facilitated by Anthony was also among the highest level of customer service and professionalism of any car buying experience. There is a huge selection of vehicles to select from at the dealership. Again, this was a wonderful experience and I highly recommend! More

Service department At sterling koons the sales team is exceptional but i cant say the same about the service department you walk in there and the attention is lacking. S At sterling koons the sales team is exceptional but i cant say the same about the service department you walk in there and the attention is lacking. Seven Corners koons is far far better. The G.M has to do something about it.They lack passion for their jobs.Its a shame. More

Really happy with experience & salesman, Yannick Ernsting I was looking for something with better gas mileage and decided last week to trade my '11 Ford Escape in for a '15 Ford Focus. Before deciding on Koo I was looking for something with better gas mileage and decided last week to trade my '11 Ford Escape in for a '15 Ford Focus. Before deciding on Koons, we had called a few other Ford dealerships to see what kind of offers they had. Long story short, Yannick was the last sales rep we got in touch with via phone - he was knowledgeable about the vehicle I was interested in and he was very upfront about his ability to get me in the vehicle I wanted, at the price I wanted to pay - we decided we were most comfortable going to Koons after speaking with Yannick. The next day at the dealership I met Yannick (who came in on his day off to accommodate my schedule) and test drove the Focus. We spent the next few hours coming to an agreement on the value of my trade in and price of the new vehicle. When all was said and done, Yannick and his sales manager were able to get me into the vehicle at my desired monthly payment. The entire process was a stark contrast to my previous experiences with car dealers. Yannick never pressured me and I felt he genuinely cared about me leaving the lot feeling good about my purchase and the price I paid. I will recommend him to all of my family, friends, and colleagues in the local area. I wanted to give one final plug to Mike Palmer in the finance department, such a stand up guy - he closed the deal at the end of the night, really appreciated working with him too. Writing a solid review for a car dealer wasn't something I thought I'd ever do, but Yannick really impressed. I'll definitely be back to Koons, and/or wherever Yannick is selling cars in the future. Ask for him at Koons! More

Jason was great! Ordered a 2016 car through Jason and recently received my order. Jason did a great job of keeping me informed through the entire process and any quest Ordered a 2016 car through Jason and recently received my order. Jason did a great job of keeping me informed through the entire process and any questions I had were promptly answered. Jason made the process very easy and he was very easy going. There were no games to be played and everything was extremely straighforward. I would highly recommend Jason and Koons Sterling for all Ford purchases! More

First New Car! The sales department was fantastic all around. They were patient and seemed to really care about what I was looking for and my needs. Jon, Glen and Da The sales department was fantastic all around. They were patient and seemed to really care about what I was looking for and my needs. Jon, Glen and Danny will always be family now! More