Koons Sterling Ford

Had a great experience at koons sterling ford I found a truck that I wanted on cargurus at sterling ford so I drove over a hour to get to the dealership. I was not disappointed that I did. I ende I found a truck that I wanted on cargurus at sterling ford so I drove over a hour to get to the dealership. I was not disappointed that I did. I ended up getting a Ford fusion at a great price. Ask for Steve Arnold when you get there he went the extra mile to make sure I was completely satisfied . I even brought my wife there a couple of days later and she got a Ford fusion also and they took really good care of her even though she was upside down on a previous car loan. More

Fantastic experience & sales consultant We purchased a Mustang last week and had the pleasure of working with Steve Arnold. Steve was very responsive and straight forward. He was friendly, p We purchased a Mustang last week and had the pleasure of working with Steve Arnold. Steve was very responsive and straight forward. He was friendly, professional, attentive and easy to work with. He also gave us his undivided attention, which we sincerely appreciate! Steve made buying a car a great experience and he is definitely someone you'd want to buy a car from! We didn't spend hours going back and forth about pricing and there were no surprises or hidden fees. We asked for an out the door price and he gave it to us. We feel good about the purchase - which we cannot say about past experiences at other dealerships. When we bought our previous vehicle it took over 5 hours, the guy juggled 3 customers at once and we felt like the sales guy was being slimy and not forthcoming. 5 yrs later we still talk about that negative experience and we're thankful that buying the Mustang was nothing like that. We drove an hour & a half to get to Koons in Sterling, VA and the drive was worth it. We would definitely work with Steve/Koons in the future and we highly recommend them. More

First New Car Purchase - 2016 Mustang GT First, quick shout out to Jason Robles. Good man. I'm a very frugal person so when it came to buying my first new car, I searched all over the count First, quick shout out to Jason Robles. Good man. I'm a very frugal person so when it came to buying my first new car, I searched all over the country for the best deals. Koons Sterling Ford stood out, WAY out, from the competition in regards to price. I live in Indiana close to Chicago and they literally could not be beat by anyone within in a couple hours of where I lived so I made the decision that I was going to be flying out and taking an awesome ride home with my new car. Jason Robles with the sales team verified their out the door prices with me and won my confidence that I was dealing with an upstanding team. The communication with Jason was fantastic and not once did I feel like I was dealing with a run of the mill salesperson. I felt like I was dealing with a human being who actually cared about making sure I was comfortable with my purchase decision. What a major relief. An absolute buying pleasure. Thank you Jason and everyone at Koons Sterling Ford. Communication A+ Price A+ Service A+ More

I drove down from Pennsylvania and it was worth the trip Jason was fantastic. I first contacted him on a Friday evening and he gave me a lot of his time searching the inventory and answering questions on pr Jason was fantastic. I first contacted him on a Friday evening and he gave me a lot of his time searching the inventory and answering questions on pricing. In the days that followed, he promptly returned calls and texts, and he put in a lot of time working with me to find a car I wanted. He was excellent. I was from Pennsylvania, so when it was time to get my car, I drove down in a rental car and Jason worked to get me in and out quickly. I don't know if it is true for other rental car companies, but Enterprise allowed me to leave the rental car at the dealership rather than taking it to the local Enterprise store (the Enterprise guy told me they often pick up rental cars at the Koons dealership lot). This made things a lot easier. Koons pricing seemed very good, and I was worried that they would hit me with hidden fees or spring something else on me when I got there (it was a four hour drive each way). There were one or two small fees or local taxes that I did not expect, but overall the pricing was still very good and it was worth the trip. I strongly recommend Jason. More

Best car buying experience I've had Jason was extremely helpful, upfront, honest, and knowledgable. I really felt as if I was talking to just a regular person, not just a salesmen. I wou Jason was extremely helpful, upfront, honest, and knowledgable. I really felt as if I was talking to just a regular person, not just a salesmen. I would gladly make the 6 hour drive again to purchase another vehicle from him should the need ever arise. More

Purchased 2 cars from them, and would buy another This review is long over due, but I wanted to see how any challeges would be handled if they arose. I am happy to say after 2 years of ownership of my This review is long over due, but I wanted to see how any challeges would be handled if they arose. I am happy to say after 2 years of ownership of my 2014 Mustang GT the car and the dealer have lived up to my expectations. This is the second car I purchased from Mark Hunter and I will tell you he is a straight shooter. I even shopped them around a bit, and still got a good deal. Mark has been there for many years, and you can't say that about a lot of car sales people. More

Mustang GT purchase Just bought a 14 mustang GT from koons Sterling Ford.. Great experience w my salesman. mark hunter and fin mgr Danny Islam.. Sales mgr was great as we Just bought a 14 mustang GT from koons Sterling Ford.. Great experience w my salesman. mark hunter and fin mgr Danny Islam.. Sales mgr was great as well..definitely recommend them.. More

EXCELLENT experience! JASON ROCKS! I shopped all over the internet for a new Transit 250 for my business. I was willing to travel if it meant saving thousands of dollars. I emailed a I shopped all over the internet for a new Transit 250 for my business. I was willing to travel if it meant saving thousands of dollars. I emailed a LOT of dealers, but one particular salesman stood out -- Jason Robles @ Koons. Jason made me feel comfortable right from the start. He answered ALL of my questions, gave me breakdowns so I knew exactly what I was paying for, was prompt to reply, and he just struck me as a good, honest human being. Jason gave me an EXCELLENT price, so I made an appointment to drive down and purchase the van. I made the 6+ hour drive from Western NY down to Koons Sterling Ford. I'll admit, I was a little nervous as to whether the 'smoke and mirrors' tactics would sour this deal. My worry was for nothing -- Jason came through and gave me exactly what he said he would. He was a real pleasure to deal with, and I will definitely contact him in the future when I need to replace my other vehicles! This is how all vehicle transactions should transpire. Keep up the good work, Jason! More

Purchase of '16 Ford Explorer Sport After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We init After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We initially wanted a Limited model. However, when we were unable to find a Limited in the color and equipment we wanted, Steve gave us a great deal on a Sport model and we decided to upgrade. After driving it for several days now, we couldn't be happier with the Sport. Great working with Steve. More

Jason is the man Jason was very knowledgeable and if he did not know the answer he looked it up to ensure I had the correct info. He is very good at what he does. Also Jason was very knowledgeable and if he did not know the answer he looked it up to ensure I had the correct info. He is very good at what he does. Also he was very energetic and positive. I wish you the best of luck with Ford Jason. Ricki in finance is very thorough with what he does. He sold me on an extended warranty, was able to crunch the numbers and get me a fair car note. More