Koons Sterling Ford

Yannick- the best The best of the Koons family. Yannick is an amazing sales professional. Our custom Mustang GT Premium is perfection. Deciding what we wanted and m The best of the Koons family. Yannick is an amazing sales professional. Our custom Mustang GT Premium is perfection. Deciding what we wanted and making sure we had the packages that fit our budget and what would make it our dream car was job one for Yannick. As a woman, Yannick is respectful to all customers and treats all equally and with respect. Yannick is an asset to this dealership, and as i said in another review- he is a a star. We WILL buy from him again and have Koons service our Mustang. Our finance person, Adrian, was our only negative- the Director was nice, but I would not want to work with that person again. He was pushy, he was impatient, and condescending. He does not come across well to a woman. Unfriendly. Yannick made it all worth it! More

33000 mile checkup and oil change Excellent scheduling and technical support. Andre spent time afterwards to show me how to reset oil change counter. Price was friendly and they beat Excellent scheduling and technical support. Andre spent time afterwards to show me how to reset oil change counter. Price was friendly and they beat their advertised time to be complete. More

Best service center ever Nothing better than dealing with professional service center. No lies, respecting your time and the best service quality can get. I bought and service Nothing better than dealing with professional service center. No lies, respecting your time and the best service quality can get. I bought and serviced all my cars from Koons and I will never go anywhere else. More

awesome nice and friendly, great service great management, and good quality of service. Markus Rayam was simply awesome in guiding my to my new vechicle, a nice and friendly, great service great management, and good quality of service. Markus Rayam was simply awesome in guiding my to my new vechicle, and great guy More

Excellence This was my first car so gotta believe me when I say I did my research. I worked with Jason for probably a month working out the best deal and best ca This was my first car so gotta believe me when I say I did my research. I worked with Jason for probably a month working out the best deal and best car...not that I had to the prices at Koons is way below any other dealer around. I even got quoted from a local dealer in Buffalo $2000 more for a car the was a model year older and that's including the shipping. Needless to say you don't have to worry about the prices here. Further Jason was outstanding. He was there at all hours of the day with just a simple text he'd get right back to me and was there to help at every turn. The car literally shipped in a day and looks and runs great. Great dealership and great people. Couldn't be happier. More

Great Buying Experience! Steve Arnold and the Koons team provided one of the most simple and smooth buying experiences I've had in 30 years of buying and trading cars. My For Steve Arnold and the Koons team provided one of the most simple and smooth buying experiences I've had in 30 years of buying and trading cars. My Ford F150 drives like a dream. I look forward to dping business with them in the future. More

Straight forward , easy purchase. Jason is a straight shooter, easy to work with . There were no surprises when working with Koons or Jason . We were able to talk out the door pricing Jason is a straight shooter, easy to work with . There were no surprises when working with Koons or Jason . We were able to talk out the door pricing , and nothing changed once we go to the finance office. This is how buying a car should be . More

Honest and efficient If you don't want to wast a ton of time at one of those typical dealerships, give Jason a call. I was able to call Jason and in a few minutes we were If you don't want to wast a ton of time at one of those typical dealerships, give Jason a call. I was able to call Jason and in a few minutes we were able to find the car I wanted, process my credit app, negotiate my trade and and agree on a price. Jason was extremely professional throughout the entire process and made sure every aspect of the deal went smoothly. I WOULD RECOMEND everyone give Jason a call and see what he can do for you. More