Koons Sterling Ford

Yannick Ernsting was excellent. Yannick Ernsting was very helpful to me through this hole buying experience. The finance department with Adrian was great as well. I would recommend t Yannick Ernsting was very helpful to me through this hole buying experience. The finance department with Adrian was great as well. I would recommend this dealership to anyone as a matter of fact I all ready have. ERIC Liverman More

Jason Robles was the best ever. Go here Jason was patient and understanding of what I could and could not afford. We got in and test-drove several vehicles. I made the selection that was the Jason was patient and understanding of what I could and could not afford. We got in and test-drove several vehicles. I made the selection that was the best fit for me and left a very happy customer! Wow service and wow pricing More

Another great experience! Koons Sterling Ford is a dealership we love visiting. This particular trip with Mr. Steve Arnold was great. He was able to accommodate us with any que Koons Sterling Ford is a dealership we love visiting. This particular trip with Mr. Steve Arnold was great. He was able to accommodate us with any question or concern we had. He let us test drive a multitude of vehicles and always had a positive outlook on the vehicle purchase. I'm sure we will be visiting ford again and we would be glad to work with Mr. Arnold in the future. More

Excellent Overall experience with koons and jason robles was good.Jason was helpful throughout the deal.it was my first time buying a car in US and it was prett Overall experience with koons and jason robles was good.Jason was helpful throughout the deal.it was my first time buying a car in US and it was pretty good and i am satisfied with my purchase. More

Great Customer Care My father and I have been working with Steve Arnold for the past few years. He and the Koons Sterling Ford Dealership always put our needs first, maki My father and I have been working with Steve Arnold for the past few years. He and the Koons Sterling Ford Dealership always put our needs first, making sure they always find whats best for us! More

Great experience Steve is a very helpful salesman , very friendly and he did what he could to help my and gave me a very clear understanding of my options. I am ver Steve is a very helpful salesman , very friendly and he did what he could to help my and gave me a very clear understanding of my options. I am very happy with the purchase i have made and i will gladly recommend steven to people willing to buy cars in the future. More

Another Great Experience! This was my second new-car buying experience at this dealership and it couldn't have went better. From sales to finance, everyone that I worked with w This was my second new-car buying experience at this dealership and it couldn't have went better. From sales to finance, everyone that I worked with was courteous and not pushy. They simply wanted to help me make the best decision. I have to give a special shout out to Steve Arnold who I have worked with on numerous occasions and have had nothing but positive experiences with every time. Plus, Koons Ford of Sterling always has very competitive pricing, which is icing on the cake. I highly recommend shopping Koons Ford of Sterling! More

Steve Arnold was the best! My uncle had called this dealership a few days before we actually went and spoke to someone who's name i don't recall, but when we actually got there My uncle had called this dealership a few days before we actually went and spoke to someone who's name i don't recall, but when we actually got there we were greeted by Steve Arnold, who was just so kind and helpful. We told him we had spoken to someone a few days ago and he went to find that person but he was just so nice that we asked if he could just help us instead. This was my first car purchase and Steve was so great in answering all my questions, and just being patient with me. I honestly was so stressed about beginning this process, but with this help and knowledge on cars he made it such an enjoyable experience. Steve also followed up with me a few days after I bought my beautiful mustang, and made himself available to me incase I had any questions after that. I 100% recommend this dealership, and Steve to anyone. Their customer service is exceptional!!! Thanks Steve! Deeba More

Great new car buying experience I always dread the hassle of purchasing a vehicle but with Jason Robles, this was not the case. We exchanged emails and made the deal. I flew in from I always dread the hassle of purchasing a vehicle but with Jason Robles, this was not the case. We exchanged emails and made the deal. I flew in from Arkansas to Dulles airport about 10 minutes from the dealership. Jason picked me up in my soon to be 2017 mustang gt and we signed the papers back at his office. It wasn't long and I was off for the 1,000 mile trip home. I will buy from him again. More

Couldn't ask for better. So my Wife and I decided it was time my tired old Jeep be replaced with a more fuel efficient and safe vehicle for my commutes of 30 miles one way. We So my Wife and I decided it was time my tired old Jeep be replaced with a more fuel efficient and safe vehicle for my commutes of 30 miles one way. We shopped around online and found an attractive offer we had to entertain on a new 2017 model Ford. Jason promptly introduced himself and was very welcoming when asking what we were looking for. We took a short test drive of the car we decided to look at and liked the drive. So we proceeded to start the process of paperwork and working out a deal that suited my Wife and I. Being first time younger car purchasers, we were not fully aware of the car buying process. Jason made sure he took the time to fully explain everything down to the last detail so we were never confused about anything. After a little back and forth we came to the conclusion that a new car simply wasn't in our budget. Jason not being put off at all by this, asked if we had considered a used car from their dealership. At no point did we feel pressured into making any decision, so Jason explained the process of buying used cars to us. Again he made sure to answer every question and it NEVER felt like he was "just trying to get another sale." We spent a few hours of his time just going over every little detail and he remained calm and friendly throughout the entire process. We finally came to an agreement on a 2014 used Ford Fiesta. We were very happy with the car, and Jason even cut us a little better of a deal than what he originally quoted which was very nice. If I had to choose two words to describe it all I'd have to say welcoming and informative. For all car buying needs, I recommend Jason of Koons Sterling Ford. More