Koons Sterling Ford
Sterling, VA
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Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need servi Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need service. More
We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of our new Ford Maverick was a pleasant event. Took about 3-1/2 hours. Very knowledgeable staff and extremely helpful. If I had a need to purchase another it would be well worth the drive to receive the treatment again More
Great service coming to my house to do my explorer oil change. Save me the trip to the dealer and also time that I use it to work. Very convenient for me and I really happy and thankful for this service. change. Save me the trip to the dealer and also time that I use it to work. Very convenient for me and I really happy and thankful for this service. More
Very helpfull. The service technician explained all the work that was done. I was given a schedule of when the work would be completed and everything was on time. I The service technician explained all the work that was done. I was given a schedule of when the work would be completed and everything was on time. I would recommend Koons for any service work. More
Pedro was our rep and he did a good job. He answered our questions and worked out all the details in our favor. The manager, JC was great also. I would have liked answers to questions from f He answered our questions and worked out all the details in our favor. The manager, JC was great also. I would have liked answers to questions from finance. When it came to the add ons, we asked three, maybe 4 times for the cost of them and he just kept pointing to the monthly payment with financing. He wasnt showing what the cost of each add on was. We were getting irritated and frustrated with that sales technique. Had to force the issue. More