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Koons Sterling Ford

Sterling, VA

4.1
717 Reviews

46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 717 reviews

October 15, 2024

We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was v More

by abndf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Sipple
Oct 15, 2024 -

Koons Sterling Ford responded

It's fantastic to hear that Greg Sipple helped you find the perfect truck at Koons Sterling Ford! We're glad your buying experience was smooth and informative. Enjoy your new ride, and thank you for choosing us!

October 15, 2024

There were so many trucks to choose from. We drove 6 trucks to find the right one. Our salesman Greg Sipple was very knowledgeable about every Ford product. No other dealer had the selecti More

by abndf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Sipple
Oct 15, 2024 -

Koons Sterling Ford responded

We're delighted to hear that Greg and the Koons Sterling Ford team provided you with a great selection of trucks and knowledgeable service. Thank you for choosing us, and enjoy your new ride!

October 10, 2024

Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! More

by utuva95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 10, 2024 -

Koons Sterling Ford responded

We're glad to hear that Terry provided a thorough explanation of the repairs and that your truck is running smoothly now! Thank you for choosing Koons Sterling Ford, and we appreciate your feedback.

October 05, 2024

I took my car in for a routine oil and filter change, a fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service tec More

by WOODY3368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Ayoub, Michael Borosky
Oct 07, 2024 -

Koons Sterling Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Nathan and the Koons Sterling Ford team provided excellent service, catching and repairing the CV Joint issue. We appreciate your kind words and look forward to serving you again in the future!

September 27, 2024

Great service thank you and good people I was happy with it all..thatnis it More

by kaygeeme41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Stickman, Linda Orosco, Michael Borosky, Jack Fetchko, Robert Teasdale
Sep 29, 2024 -

Koons Sterling Ford responded

Thanks so much for stopping in for service and leaving us a five-star review. We look forward to your next visit to Koons Sterling Ford!

September 25, 2024

Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need servi More

by ashbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 25, 2024 -

Koons Sterling Ford responded

Ashbert, we're delighted to hear that Terry and the team at Koons Sterling Ford provided such excellent service. Thanks for sharing your positive experience!

September 11, 2024

It was great having a deal at koons ford with bilal. Bilal helped me through every step. More

by Kbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal
Sep 12, 2024 -

Koons Sterling Ford responded

Thank you for leaving Bilal and Koons Sterling Ford a five-star review!

September 08, 2024

We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of More

by Electrictech41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales was Daniel and front manager that we did not get his name., Adrian Tiaga
Sep 09, 2024 -

Koons Sterling Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Daniel and the team at Koons Sterling Ford made your purchase of the new Ford Maverick smooth and pleasant. We appreciate your kind words and look forward to assisting you again in the future!

September 03, 2024

Mike Daley is always my gi to guy and he never fails to please. Work is always sequenced inn and completed as quick as possible. More

by Jim4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Daley
Sep 04, 2024 -

Koons Sterling Ford responded

We're delighted to hear that Mike Daley consistently provides excellent service at Koons Sterling Ford. Thanks for sharing your positive experience!

August 26, 2024

Great service coming to my house to do my explorer oil change. Save me the trip to the dealer and also time that I use it to work. Very convenient for me and I really happy and thankful for this service. More

by Eddy J
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Sachit Bhatia
Aug 26, 2024 -

Koons Sterling Ford responded

Eddy, we're glad to hear our at-home service made things convenient for you! Thanks for choosing Koons Sterling Ford and sharing your positive experience.

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