Koons Sterling Ford

Mike always does a great job with my car. Service tech Eric makes sure the car is running great and he identifies any potential issues before they become a problem. Excellent customer service Service tech Eric makes sure the car is running great and he identifies any potential issues before they become a problem. Excellent customer service team at Koons Ford!! More

Very helpful and got me right in and addressed the problem I was having. Had me back on the road so I could get home for the weekend problem I was having. Had me back on the road so I could get home for the weekend More

Service manager was real great helpful and took time to discuss the issue with ford for warrantees. Very helpful and great manner advising myself etc. great job discuss the issue with ford for warrantees. Very helpful and great manner advising myself etc. great job More

Bilal and Matt were friendly, knowledgeable, and helpful in selecting the right vehicle with the right options. With highly competitive pricing and great service, I selected Koons over three other dealers. in selecting the right vehicle with the right options. With highly competitive pricing and great service, I selected Koons over three other dealers. Great job by Bilal, Matt, and the rest of the team getting me in and out with my new vehicle in a short afternoon. More

Easy to set up an appointment ! Took me on time and did my oil change in a timely matter !! Also let me know what other things I would need to do my next visit Took me on time and did my oil change in a timely matter !! Also let me know what other things I would need to do my next visit More

We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was v We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was very knowledgeable about all Ford products. More

Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! More

I took my car in for a routine oil and filter change, a fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service tec fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service technician did he found and repaired a torn CV Joint. Excellent work and my car was returned clean and to my satisfaction. The technician, Nathan Ayoub did an excellent job and made a huge catch and repair of the CV Joint. Nathan Ayoub should be given a 10 STAR rating. Thanks to The Sterling Ford Team. More

Great service thank you and good people I was happy with it all..thatnis it it all..thatnis it More

Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need servi Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need service. More