Koons Sterling Ford

The service advisor addressed all service requirements, including a recall, and total costs in an excellent manner. including a recall, and total costs in an excellent manner. More

Sales agent Chuck Morris is a competent guy and ready to help at all times which I like to work with much :) Thank you to Koons to have such professional employees help at all times which I like to work with much :) Thank you to Koons to have such professional employees More

Service agent was very courteous and knowledgeable , i was impressed how fadt the 3 problems were fixed, and pkeased all under warranty was impressed how fadt the 3 problems were fixed, and pkeased all under warranty More

The service writer was great very helpful will use him again I’ll use the service department again I’ll use the service department More

Excellent service each time. Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! More

Brian was welcoming, and friendly. Service was fast and thorough. Every encountered was nice thanks Service was fast and thorough. Every encountered was nice thanks More

I reached out to other dealerships. Drew was the only person who went out of his way to help me out. He gave me several options and I was able to drive off in a new car that day. Drew was the only person who went out of his way to help me out. He gave me several options and I was able to drive off in a new car that day. More

Keon Hunter, the salesman with whom I worked, was extremely helpful, courteous, knoweldgeable and brought a frank honesty to this transaction that really strengthened my confidence that buy a Ford R extremely helpful, courteous, knoweldgeable and brought a frank honesty to this transaction that really strengthened my confidence that buy a Ford Ranger was the right choice. He is first rate More

My experience with service department was excellent. My experience with trying to get appointment and trying to speak to someone about what maintenance might be recommended was a F- rating. I was transf My experience with trying to get appointment and trying to speak to someone about what maintenance might be recommended was a F- rating. I was transferred from person to person. I would start over trying a different number selection and just as bad. When I could speak with someone no one could answer my question. Finally I got an “advisor” got answers and an appointment. More

Ordered a Bronco in November expecting a 6 month wait, but it came in the first week March to my surprise! Hamza did a great job getting it ready and provided a demo. Buying process including financing but it came in the first week March to my surprise! Hamza did a great job getting it ready and provided a demo. Buying process including financing was very smooth! More