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Koons Kia of Woodbridge
Woodbridge, VA
665 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 665 reviews
April 11, 2025
I have purchased two vehicles from this dealership. I am disappointed with the way the situation was handled by the Service Manager. I brought in my 2023 Kia with no cracked windshield and left the dea I am disappointed with the way the situation was handled by the Service Manager. I brought in my 2023 Kia with no cracked windshield and left the dealership with a huge crack. The only explanation I was given is that it was somehow my fault because there was apparently a small chip in the windshield that caused the crack when your mechanic scraped off the sticker to put the new safety sticker on the vehicle. I have never seen anything like that in all my years of owning a vehicle, especially from a dealership I have bought two vehicles from and was considering buying a third vehicle. Once, a BMW dealership in Tucson chipped my windshield years ago and they fixed the problem immediately and replaced the entire windshield. Additionally, the service manager stated that he was the authority, and nobody was above him. Having spent 21 years in the military, I know we all have bosses, and if his name is not Koons, then he is not the ultimate boss. In my experience, when someone goes on that type of defensive attack, they are most likely at fault. Finally, the main reason we went to the dealership was to fix an OBD Error Code (Engine Light) for Evap Emission Ctrl. System Small Leak detected, and that was not resolved. This is the second time we've been to your dealership (third time total) regarding this issue, and your team has done nothing to resolve it. You probably understand where I am going with this and my frustration with this dealership’s service department. Do not get your car serviced through Koons Kia you may get blamed for a crack windshield. More
by shahins13
Employees Worked With
Service Manager
April 10, 2025
Extra key was mentioned during the discussion but it was not added to the contract so when I asked for it, they did not honor it. I received Carfax but it seems like there are some damages to the car tha not added to the contract so when I asked for it, they did not honor it. I received Carfax but it seems like there are some damages to the car that was not noted. Maybe they are selling clean carfax cars with previous accidents that were not recorded. More
by eunk21
Verified CustomerEmployees Worked With
don't remember who I worked with
April 10, 2025
David, Darwin and Mariana were an amazing team to work with. They took the time to make sure I found the vehicle I truly wanted and walked me thru the whole process with ease. This was the best and fastes with. They took the time to make sure I found the vehicle I truly wanted and walked me thru the whole process with ease. This was the best and fastest vehicle purchase experience I have had. More
by jerivera1721
April 10, 2025
This is the 3rd car I have bought from Koons Kia. The employees are super friendly and very knowledgeable which is why I always go back to them! I am very happy with the entire Koons Kia team and wou The employees are super friendly and very knowledgeable which is why I always go back to them! I am very happy with the entire Koons Kia team and would highly recommend them! More
by olandertl
April 09, 2025
Walked in and was welcomed immediately by Darwin. I’m a first time buyer so I was nervous about everything. He made me feel comfortable and answered all my questions. He gave me all the options I cou I’m a first time buyer so I was nervous about everything. He made me feel comfortable and answered all my questions. He gave me all the options I could get and prioritized what I wanted for my car. I was deciding and couldn’t pick between cars, Darwin waited and also helped me to choose which car would be the best for me. Darwin, gave me amazing service which led me to purchasing my first car on the first day of my search and the first dealership I went to. More
by chloebercasio
Employees Worked With
April 09, 2025
Wayne is wonderful! Give him a raise! He was very detail oriented and attentive to our needs. Give him a raise! He was very detail oriented and attentive to our needs. More
by virginia_nguyen2003
Employees Worked With
