Koons Kia of Woodbridge

We drove two hours to get the vehicle we wanted and Koons Kia was the place to go. Kal took care of us to get an agreed upon price. We even had to drive to a different location to find the vehicle we were in Kia was the place to go. Kal took care of us to get an agreed upon price. We even had to drive to a different location to find the vehicle we were interested in. Everyone was very friendly and responsive to make our purchase a great and easy buying experience! More

Matt T in the service dept was great. Communicated with me throughout the repair of my vehicle and had it ready for me when i came by to pick it up. Wonderful customer service. Communicated with me throughout the repair of my vehicle and had it ready for me when i came by to pick it up. Wonderful customer service. More

We had problems with the air conditioning on our Sorento. The service department at Koons Kia Woodbridge is THE ABSOLUTE WORST of any business I have ever encountered. My wife and I both wasted hours dealing The service department at Koons Kia Woodbridge is THE ABSOLUTE WORST of any business I have ever encountered. My wife and I both wasted hours dealing with various employees, were lied to, had emails and texts ignored, were texted fraudulent invoices with no explanation of work performed, and treated like lunatics for simply wanting our car repaired on the day and price agreed to. AND THE AIR CONDITIONING STILL DOES NOT WORK PROPERLY. More

I visited Koons Kia of Woodbridge and had a excellent buying experience. They are a large but professional and laid back environment. The Manager Paris will work with you and make it happen. My Salesman buying experience. They are a large but professional and laid back environment. The Manager Paris will work with you and make it happen. My Salesman Levi was the best. He is a humble and nice person from beginning to end. Go see these guys when you want to buy a Kia. They have the inventory and know how to earn your business. More

This Dealership is the worst dealership ever! Sold me an accident car. Lied that it was minor but it really took a good hit. Sold the car with a broken headlight, tpms was out, fake painting job! Sold me an accident car. Lied that it was minor but it really took a good hit. Sold the car with a broken headlight, tpms was out, fake painting job!.. please DO NOT go to this dealership if you love yourself. All of them at that location are all liars!!!! More

I experienced very nice, respectful and friendly service. l felt very much taken care of here. l felt very much taken care of here. More

It was definitely a wonderful experience. Due to salesman Andres Garcia Marquina. He made the experience not just a sale but cared for me as if I were family. . Appreciated his professionalis Due to salesman Andres Garcia Marquina. He made the experience not just a sale but cared for me as if I were family. . Appreciated his professionalism as well . More

Matthew and the KIA Staff at the Woodbridge Branch provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services recommended by the KIA staff. The service for the vehicle was completed as promised and in a timely manner. The services rendered and insight into the needs of my vehicle have been extremely beneficial and I’m grateful to have been able to bring my vehicle to the Woodbridge location for services. Thank you. Very Respectfully. More

Worst service ever. There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my rotors wrong, went back and one of the sales guys gave me $20 for the “inconvenience”; and this recent time, they DIDNT TIGHTEN MY LUG NUTS on the drivers side tire. I thought it was my wheel bearing - that’s how’s bad it was. This is unacceptable. I have children and drive over an hour to get serviced there and will NEVER return. More

The worst dealership ! Do not buy a car with them! There is no customer service! I left the dealership at nighttime with the front bulb down but sound like it was normal fo Do not buy a car with them! There is no customer service! I left the dealership at nighttime with the front bulb down but sound like it was normal for the saler. They do not care. Temporary tags expired, no tags, no title, no update, no call back, no one take your calls… More