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Koons Kia of Woodbridge
Woodbridge, VA
340 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 340 reviews
July 12, 2022
I visited Koons Kia of Woodbridge and had a excellent buying experience. They are a large but professional and laid back environment. The Manager Paris will work with you and make it happen. My Salesman buying experience. They are a large but professional and laid back environment. The Manager Paris will work with you and make it happen. My Salesman Levi was the best. He is a humble and nice person from beginning to end. Go see these guys when you want to buy a Kia. They have the inventory and know how to earn your business. More
by wardenterprise
Employees Worked With
Levi and Paris the Manager
June 12, 2022
This Dealership is the worst dealership ever! Sold me an accident car. Lied that it was minor but it really took a good hit. Sold the car with a broken headlight, tpms was out, fake painting job! Sold me an accident car. Lied that it was minor but it really took a good hit. Sold the car with a broken headlight, tpms was out, fake painting job!.. please DO NOT go to this dealership if you love yourself. All of them at that location are all liars!!!! More
by Olayiwola
Employees Worked With
Paris, Bobby, Zac
June 03, 2022
It was definitely a wonderful experience. Due to salesman Andres Garcia Marquina. He made the experience not just a sale but cared for me as if I were family. . Appreciated his professionalis Due to salesman Andres Garcia Marquina. He made the experience not just a sale but cared for me as if I were family. . Appreciated his professionalism as well . More
by gordon james
Employees Worked With
N/A
May 28, 2022
Matthew and the KIA Staff at the Woodbridge Branch provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services recommended by the KIA staff. The service for the vehicle was completed as promised and in a timely manner. The services rendered and insight into the needs of my vehicle have been extremely beneficial and I’m grateful to have been able to bring my vehicle to the Woodbridge location for services. Thank you. Very Respectfully. More
by Kingtsj5019
Employees Worked With
Matthew
May 27, 2022
Worst service ever. There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my rotors wrong, went back and one of the sales guys gave me $20 for the “inconvenience”; and this recent time, they DIDNT TIGHTEN MY LUG NUTS on the drivers side tire. I thought it was my wheel bearing - that’s how’s bad it was. This is unacceptable. I have children and drive over an hour to get serviced there and will NEVER return. More
by Scott.michelle
Employees Worked With
Not sure
April 24, 2022
The worst dealership ! Do not buy a car with them! There is no customer service! I left the dealership at nighttime with the front bulb down but sound like it was normal fo Do not buy a car with them! There is no customer service! I left the dealership at nighttime with the front bulb down but sound like it was normal for the saler. They do not care. Temporary tags expired, no tags, no title, no update, no call back, no one take your calls… More
by So
Employees Worked With
Bobby Mohdahmed, Timothy Duckett
March 20, 2022
PLEASE DO NOT BUY A CAR FROM THIS DEALERSHIP! !!! This dealership by far is just a factory. They get you in and get you out with poor customer appreciation. I brought a car in January of this yea !!! This dealership by far is just a factory. They get you in and get you out with poor customer appreciation. I brought a car in January of this year and 34 days later, I had problems with the transmission. I did not buy the extended warranty as I planned to purchase a warranty plan with a privately owned mechanic shop. When I brought the car into my shop, thinking it was something minor, it was not. He immediately instructed me to go back to Koons and speak with them because the car should not be doing that if it was a 2018 car. Unfortunately, after several attempts, the sales manager told me “it is nothing they could do.”Please note: I haven’t even paid my first car note. I came back twice to speak with management to see how they are able to help me; again, I was turned away. Two months later, I have a new problem and they still will not help me. Again, I am so disappointed as I thought this car was a great deal! How I was wrong. More
by Felicia
Employees Worked With
Sales Manager-Tim
March 19, 2022
The most unprofessional dealership I have ever dealt with in my 71 years. Unknowledgeable, condescending and untruthful. The only bright spot was Alie. the young lady who handles internet requests. Again, in my 71 years. Unknowledgeable, condescending and untruthful. The only bright spot was Alie. the young lady who handles internet requests. Again, the salesman to the manager I spoke with were rude and unprincipled. Don't waste your time! More
by bruz97
Employees Worked With
Darwin
