Koons Kia of Woodbridge

A Liar. Told me he would help me out with a service issue the day the vehicle was sold to me. Then, after not hearing back from him and I had to call him AND after the exchange time had passed, he sai issue the day the vehicle was sold to me. Then, after not hearing back from him and I had to call him AND after the exchange time had passed, he said it was a closed sale and there was nothing he could do. Hung up on me on the phone. Had to contact the General Manager who helped me with the simple issue. More

The Best Salesman Ever!! DARRELL TINSLEY, he doesn't deserve 10's but he does deserve 100's We were so pleased with his Cooperation, understanding, and patience. He SURPASSED ALL OUR EXPECTATIONS AND MO deserve 10's but he does deserve 100's We were so pleased with his Cooperation, understanding, and patience. He SURPASSED ALL OUR EXPECTATIONS AND MORE!!!!!!! We told him what we wanted and ( I still can't believe it ) he delivered, maybe not the 2014 Blue Cadenza, but the Satin Metal Cadenza. We love it and it's sitting in our driveway now. I must also send thanks for the help from ALAN MILLER , the Sales Manager, between the two of them " They Made Our Day " a Great one. THANKS Again from Joyce & Rodger. More

Today I purchased a 2013 Optima..yeah. I first visited the store last Sunday...the numbers weren't meeting my expectations...so we left. But last night I received a call with numbers I couldn't refuse. the store last Sunday...the numbers weren't meeting my expectations...so we left. But last night I received a call with numbers I couldn't refuse. We worked with Jennifer and Dayz they were great.... We even met the General Manager today..thanked us for our purchase and wanted to make sure we were happy. Everyone was great couldn't ask for any better Customer Service. I left the store today one happy lady. Thanks More

I've been to Koons Kia in Woodbridge on two occasions. The first was to meet with a dealer from MD that met us there to drop off a new car. The Koons staff accomodated us with their facility and services The first was to meet with a dealer from MD that met us there to drop off a new car. The Koons staff accomodated us with their facility and services. The next time was to pick up some items from the Parts Director, Caitlin Davis. She promised to contact me if these items became available, and she kept that promise. I appreciate Koons Kia and their staff. Sincerely, Colleen Boylan, Manassas VA More

Where as this is a good place to buy a car do not have any work done there we were told 2 hrs it has been 4 hrs as of now and still waiting no one has come to tell us why or even offer a drink. Unfortunat any work done there we were told 2 hrs it has been 4 hrs as of now and still waiting no one has come to tell us why or even offer a drink. Unfortunately we traveled from Lake Anna so the option to go home is not an option. We have 2 Kia's I think we will stay local from now on. More

In the market for a new vehicle and because a good friend has a new Optima I decided to give KIA a look. My intention today was to gather a brochure on the Optima and the Sportage then head home to research has a new Optima I decided to give KIA a look. My intention today was to gather a brochure on the Optima and the Sportage then head home to research. I always joke that a new car salesperson can smell a buyer faster than any shark can smell a gallon of blood and today proved it correct. I was approached within 45 seconds of leaving my car. I asked and received the brochures and was given the courtesy of checking out several cars even though the dealer knew I was not going to buy or had even made my mind up on a dealer or make of car. I was treated like a neighbor over for tea and time was taken to show me the vehicles I was interested in without pressure or obligation. I was sent on my way with a handshake, the brochures I asked for, and more information in person than was expected. This will be my new dealer if I choose KIA – and after today they are my top choice. More