Back

Koons Kia of Woodbridge

Woodbridge, VA

4.3
755 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for ...
Contact Dealership
Today: 9:00 AM - 9:00 PM Open Now
View All Hours

14208 Jefferson Davis Highway

Woodbridge, VA

22191

Directions

By Type

Showing 755 reviews

May 05, 2025

I received excellent customer service for this appointment. My representative ensured I had all the facts about my service before anything happened More

by brenda.hentnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you received excellent customer service at Koons Kia of Woodbridge, Brenda! Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for sharing your experience with us!

May 05, 2025

Not pushy, offered viable options and good deals; however, quite slow on follow up after-sales support More

by Chat Q.
Recommend Dealer
Yes
Employees Worked With
Mathew Ball
May 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your feedback about Koons Kia of Woodbridge. We're glad to hear that the sales process was smooth, but we apologize for any delays in after-sales support. Your comments are valuable and will help us improve our service moving forward!

May 05, 2025

The agent is the worst ever in my history of customer service. He does not pick calls and mislead me. The dealership still owe my refund from title and registration and a car part which the David Mateer More

by matthewaparandi
Recommend Dealer
No
Employees Worked With
David Mateer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
May 05, 2025 -

Koons Kia of Woodbridge responded

Matthew, I'm sorry to hear about your experience with our agent and the issues you've faced. This isn't the level of service we strive for, and I apologize for any inconvenience caused. I will search for your contact information, but please also reach out so we can address these concerns directly and work towards a resolution. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

More
May 05, 2025

We had a rattle sound which ended up being a clamp rusted through. They fixed it affordably and did our brakes and oil change expeditiously More

by jonmol1777
Recommend Dealer
Yes
Employees Worked With
Colin
May 05, 2025 -

Koons Kia of Woodbridge responded

We're glad to hear that our team at Koons Kia of Woodbridge was able to fix the rattle and take care of your brakes and oil change efficiently. Thanks for choosing us!

May 04, 2025

Honest and welcoming. Fair pricing. Dave really listened to what I was looking for in a used vehicle. More

by Oswald
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
May 05, 2025 -

Koons Kia of Woodbridge responded

Oswald, we're delighted to hear that Dave provided you with an honest and welcoming experience at Koons Kia of Woodbridge. Thanks for sharing your feedback, and enjoy the ride!

May 04, 2025

Okay Colin tried to accommodate me as best can given the situation with a loner not being available and the delays with the parts. More

by JOAHAYS
Recommend Dealer
Yes
Employees Worked With
Colin
May 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for your understanding and patience during the process. We're glad Colin was able to assist you as best as possible here at Koons Kia of Woodbridge. We appreciate your support!

May 04, 2025

I had a nice experience with Koons - I was in and out in 3 hours after having agreed a price ahead of time More

by eziska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

Eziska, we're delighted to hear that your experience with Koons Kia of Woodbridge was smooth and efficient. Thank you for sharing!

May 04, 2025

Very perfessional and good communication. Got my vehicle taken care of in a timely manner that is unheard of. My car was there for maybe a week or was very fast and friendly! More

by ZIGGYBOI07
Recommend Dealer
Yes
Employees Worked With
Elvis
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear about your positive experience with our team at Koons Kia of Woodbridge! Thank you for highlighting the professionalism and efficiency. Safe travels in your vehicle!

May 04, 2025

Very friendly and straightforward. Representative Dave really listened to me in what I was looking for and my budget. From overlooking the used car inventory to test driving to gatheri More

by Oswald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

Oswald, we're delighted to hear that Dave and the team at Koons Kia of Woodbridge made your car-buying experience smooth and straightforward. Thank you for choosing us!

May 04, 2025

Great service. The salesman was very helpful and very knowledgeable about the vehicle that I selected More

by mikelinder22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Asimana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

Mike, we're so pleased to hear that you received great service and found our team at Koons Kia of Woodbridge helpful and knowledgeable. Thanks for choosing us!

...
7
...