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Koons Kia of Woodbridge

Woodbridge, VA

3.8
439 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 440 reviews

February 28, 2025

Everyone is nice and knowledgeable. Shaun Z is a great technician.I would highly recommend this service department More

by Cshort2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Mar 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for the recommendation! We're delighted to hear that Shaun and our team at Koons Kia of Woodbridge provided such a positive experience. We appreciate your support and look forward to serving you again!

February 28, 2025

This dealership has great customer service! The sales and service teams have been amazing and I love my new Kia! More

by rwric001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Elvis
Mar 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you're enjoying your new Kia and had a great experience with our sales and service teams at Koons Kia of Woodbridge! Thank you for the kind words, we appreciate your support.

February 27, 2025

I experienced timely and quality maintenance for my vehicle and great customer service during the whole process More

by KESHIAGIBBS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Asimana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you received timely and quality maintenance along with great customer service at Koons Kia of Woodbridge, Keisha. Thank you for sharing your experience!

February 27, 2025

I had a pleasant experience purchasing my vehicle. The staff went out of their way to have everything run smoothly and quickly. More

by dortiz69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Asimana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hernandez
Feb 27, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your vehicle purchase went smoothly at Koons Kia of Woodbridge! Our team always aims to provide a seamless experience. Thank you for choosing us, and enjoy your new ride!

February 27, 2025

Good experience. They offered $1000 over the Kelly Blue Book of my trade in. Staff nice and professional. Nice snack bar. Also liked they offer a USB with a contract More

by Paige B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel and Christian
Feb 27, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear you had a positive experience at Koons Kia of Woodbridge! It's great that the team, especially Itzel, made everything smooth and efficient for you. Enjoy those little conveniences like the USB contract info - we think they make all the difference too!

February 27, 2025

The service consultant was very helpful and informative about all the questions and concerns that I had in relation to my Vehicle. The only other comment would be that the waiting area for your customers w More

by shane.bignold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy with Red hair and beard in the service department.
Feb 27, 2025 -

Koons Kia of Woodbridge responded

Shane, thank you for your feedback! We're glad to hear our service consultant was helpful. We appreciate your suggestion about the waiting area and will certainly take it into consideration as we strive to improve our facilities. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

February 27, 2025

All employees at the dealership were helpful and willing to work with us to get us everything we needed. More

by wellb1873
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Asimana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was able to assist you and meet your needs. Thank you for sharing your experience with us!

February 26, 2025

Very attentive and straight forward with purchasing process. Not pushy at all and understanding. L More

by pace_2389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Koons Kia of Woodbridge responded

Thanks for choosing Koons Kia of Woodbridge. We are glad to hear that our team provided excellent sales support.

February 26, 2025

Horrible service. Service department staff were not helpful so I probably won't ever use Koons again. More

by tsheltonsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John and Christian
Feb 27, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with our service department. We strive for helpful and attentive service, so it's disappointing to learn we fell short. If you're open to discussing this further or have any other concerns, please reach out at your convenience. Thank you, Jonathan Ponce Deleon - Service Manager - 703-494-3333 ext. 29100

February 26, 2025

It has improved since the last time I was there. More staff, shorter wait times. More

by devinsmum13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Koons Kia of Woodbridge responded

We're grateful to have you as a Koons Kia of Woodbridge customer. Thanks for the review!

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