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Koons Kia of Woodbridge

Woodbridge, VA

3.0
339 Reviews

14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 339 reviews

July 12, 2023

They never responded. Maybe they didn't even have the car. Why else would they ghost someone who wants to buy a car? Fraud? More

by shelgw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one responded
June 24, 2023

I was very satisfied with the customer service Andy was a great salesman and your finance officer was great too you got me an excellent deal on my purchase More

by GMC Savana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy was my salesman
Jun 26, 2023 -

Koons Kia of Woodbridge responded

We're so glad to hear that you had a great experience with our team at Koons Kia of Woodbridge! Andy and our finance officer are committed to providing excellent customer service. Thank you and enjoy the ride!

Jul 29, 2023 -

GMC Savana responded

Mat in the service Department made sure that the undercoating was taking care of so my truck could pass Maryland inspection I like to thank Mat for his hard work to get it done.

Jul 31, 2023 -

Koons Kia of Woodbridge responded

We are so glad that our service department was helpful! We will be sure to pass your kind regards along to Mat and thank him for his hard work. See you next time! -The Koons Kia of Woodbridge Team

June 15, 2023

Elijah was professional, courteous, and a pleasure to work with. I would be delighted to buy another vehicle from this dealership. More

by havok693
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 16, 2023 -

Koons Kia of Woodbridge responded

We're so glad to hear that Elijah welcomed you with such a positive experience at Koons Kia of Woodbridge! Thank you for taking the time to leave us a great review. We look forward to serving you again in the future!

June 01, 2023

We found the dealership to be pleasant to work with. They didn’t pressure us. They gave us time to check our options and processed the transaction professionally. Elijah was excellent, answered lots of More

by gil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah
Jun 02, 2023 -

Koons Kia of Woodbridge responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Elijah and the Koons Kia of Woodbridge team. Drive safely, and we hope to see you back again down the road!

May 26, 2023

All staffs are kind and professional to serve customers. Whenever I asked for something they are carefully listening and helping. l went to every kia dealer in VA before I buy new car then I realized that More

by cocodse5367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Sadeqi, Matthew Strehlow
May 29, 2023 -

Koons Kia of Woodbridge responded

The team at Koons Kia of Woodbridge appreciates your kind review! It was our pleasure to ensure you had a positive car-buying experience and we look forward to working with you again in the future. Enjoy the ride!

May 08, 2023

Always great service especially Tryique. Kept me informed all the way through to the end of the process. Service team got oil and filer changed in no tin More

by dj bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrique
May 09, 2023 -

Koons Kia of Woodbridge responded

Thank you so much for reviewing Koons Kia of Woodbridge! We will be sure to pass along your appreciation to our wonderful team. See you next time!

May 02, 2023

Darwin took really good care of me and I am very pleased with the purchase of the Mustang. You can’t beat Koons prices!! More

by sigwaltb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darwin
May 03, 2023 -

Koons Kia of Woodbridge responded

Thank you for your 5-star rating and shoutout to Darwin! Congratulations on your Mustang! –The Koons Kia of Woodbridge Team

April 22, 2023

Find another dealership I purchased the vehicle and less then a month service light was on and the brakes and rotors were bad. Scheduled an appointment and was told they were OK. Upon leaving same issue was More

by Harryheart123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Madueno
Apr 24, 2023 -

Koons Kia of Woodbridge responded

Harry, I'm very sorry for the continued trouble you've experienced with your vehicle. We always strive to provide top-notch service and it's disappointing to hear we missed the mark in your case. I'd like to learn more about what happened and see how I can assist you. If you could please give me a call, I would be more than happy to help make things right. Thank you for bringing this to our attention. - Mike O'Neil - Service Manager - 703-494-3333 ext. 29200

April 22, 2023

Absolutely fantastic customer service! My salesman, KG was awesome, knowledgeable, no pressure - he went above and beyond! Financing was easy and straightforward. All were a class act, and More

by feketerj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi G
Apr 24, 2023 -

Koons Kia of Woodbridge responded

Woohoo! We are delighted to see that you enjoyed working with our team during your recent purchasing process. Thank you for choosing Koons Kia of Woodbridge!

March 21, 2023

Ahmed is a great man. But the used car manager sucked. I was buying a 4runner but I live in Washington, so I submitted a credit app, it was ran but then the used car manag More

by M.kabir92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car manager
Mar 21, 2023 -

Koons Kia of Woodbridge responded

While we're delighted Ahmed earned your confidence, it's disappointing to see that other members of our team did not leave the same positive impression on you. This certainly does not sound like the attentive professionalism I expect from our staff, and I will make sure this concern gets properly addressed so we can prevent it in the future. If there's anything else we can do for you, please give me a call. Thank you, Tearolon Harris - Customer Relations Manager - 703-494-3333 ext. 29107

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