Koons Kia of Woodbridge

Walked in and was welcomed immediately by Darwin. I’m a first time buyer so I was nervous about everything. He made me feel comfortable and answered all my questions. He gave me all the options I cou I’m a first time buyer so I was nervous about everything. He made me feel comfortable and answered all my questions. He gave me all the options I could get and prioritized what I wanted for my car. I was deciding and couldn’t pick between cars, Darwin waited and also helped me to choose which car would be the best for me. Darwin, gave me amazing service which led me to purchasing my first car on the first day of my search and the first dealership I went to. More

Wayne is wonderful! Give him a raise! He was very detail oriented and attentive to our needs. Give him a raise! He was very detail oriented and attentive to our needs. More

It was fine. ..all the work was completed ..even did a recall I wasn't aware of ..all the work was completed ..even did a recall I wasn't aware of More

-Sales person Brenna did a great job; Professional caring knowledgeable communicates very well. -Extremely happy with the vehicle at this point. — Had an issue with the financing: topline price was wrong: knowledgeable communicates very well. -Extremely happy with the vehicle at this point. — Had an issue with the financing: topline price was wrong: agreed price was $17k, written for $17995. - undesired service contracts were added “to bring my rate down”…to the tune of $5270. I called multiple times: ; started at 10am: this am to get it fixed didn’t get called back till 5pm; Ramon, no resolution; said he’d call me tomorrow. I walked in the door preapproved through Navigator… 10.49%, 60 months. I need this resolved. I want to keep the car.; please help me! Thank you! More

There was a good stock of cars to look at. Tony was very helpful throughout the entire process. Tony was very helpful throughout the entire process. More

very good reception, with professional agents ready to serve and support the customer while understanding the customer's needs serve and support the customer while understanding the customer's needs More

Colin my service advisor helped me greatly by getting my warranty transfer issue resolved in order to make my experience easier. warranty transfer issue resolved in order to make my experience easier. More

I always love getting my vehicle serviced at this location due to the wonderful staff. location due to the wonderful staff. More

My last visit to your Kia Was the appointment. You did some work at a cost of $1100.00, the washer fluid was leaking. You fix the hose now nothing is working. This is so inconvenient for to go b You did some work at a cost of $1100.00, the washer fluid was leaking. You fix the hose now nothing is working. This is so inconvenient for to go back and forth. Thanks but no thanks, Marie Sapp More

I actually enjoyed spending a ton of money buying a car! Tony helped me smoothly navigate a very easy trade in, and made the experience so friendly. He did seem genuinely interested in helping me get the be Tony helped me smoothly navigate a very easy trade in, and made the experience so friendly. He did seem genuinely interested in helping me get the best deal. I really appreciated his expertise in the car, and throughout the buying process. I also had a great experience with Johnathon who came off unassuming and gentle. I’ve had a totally different experience at another local, high end dealership and felt so much better about this one. More