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Koons Kia of Woodbridge

Woodbridge, VA

3.9
457 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 457 reviews

June 13, 2017

very great Alan was very great he talked me through everything and didn't rush he took his time and right when I got there he pointed out a car for us now I'm ge More

by Tashi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan millare
June 05, 2017

Poor customer service I buyed a car more than 2 months ago, the service of the sales representative(Moe Farooqi ) is too poor after I took the car out of the door. They pr More

by amtimaguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Farooqi
June 02, 2017

Brand New Vehicle I purchased a new vehicle on May 20, 2017. Before I drove off the lot I noticed the speakers not working properly. So after poor customer service comm More

by Kesha5hyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Madueno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service, Ali Zaka
February 26, 2017

horrible customer service my ac in my 2016 sorento wasn't working. already had an appointment for oil change and brakes. let them know my ac wasn't working and was told ok we m More

by Mishl20136
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
no idea and really dont care
Apr 20, 2017 -

Koons Kia of Woodbridge responded

We are very sorry to read that you did not have a five star experience at Koons. We take customer satisfaction very seriously and it is important to us that our customers leave with a positive experience. Although we do thank you for your feedback in order to improve our future process. If you have any other questions or concerns please do not hesitate to reach out and again, I apologize.

February 18, 2017

Friendly, Knowledgeable & Efficient Often the tag line for company marketing does not live up to expectations; but, at Koons Kia of Woodbridge, VA “We’re Gonna Wow Ya!” was an understate More

by Kevin S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Suvorova
Mar 19, 2017 -

Koons Kia of Woodbridge responded

Thanks for the review!

January 26, 2017

Best deal ever This is my second brand new KIA. Alex Madueño provided me excellent customer service and kept in contact throughout the process. He had the paperwork More

by Noelia1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Zaka
Feb 08, 2017 -

Koons Kia of Woodbridge responded

Thanks for the review!

January 24, 2017

bad customer service. service department managers have bad customer service and don't have welcome face to customer sit down in chair and acting bossy . it take me more tha More

by acura.kia koons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember the name.but it was Wednesday JAN/18/2017 - 12:00 PM-4:38 PM.
January 10, 2017

Sales tactics and manipulations of "wow price" Wow pricing is deceptive---here's why. The "wow price" excluded the destination charge of $850 which is required by law to be put into the MSRP/Stic More

by hotrod129
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Seyedan
December 22, 2016

Used Car Purchase - Koons Kia I recently purchased a used SUV from Koons Kia, experience was exclent. Staff was responsive and engaging. Overall purchase experience was excellent a More

by carguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seam Toro, Ali Zaka
Dec 27, 2016 -

Koons Kia of Woodbridge responded

I'm happy to read that you had such a great experience with Koons! Thank you for your business and we look forward to your next visit!

December 12, 2016

Excellent New Car Buying Experience My wife and I worked with Gus at Koons Kia from start to finish. We appreciated his professional approach to the process. He was extremely knowledgeab More

by GBP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Acheampong
Dec 19, 2016 -

Koons Kia of Woodbridge responded

Thanks for the review!

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