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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
3.8
431 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 431 reviews

March 05, 2025

Perfectly located really close to our neighborhood, the staff was friendly and they have a great inventory More

by Ariel Maltez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

Ariel, we're delighted to hear that our location and inventory worked out well for you at Koons Kia of Woodbridge! Thanks for the kind words about our team.

March 05, 2025

Listened to my needs Listened to my needs. Helped resolve my issues Listened to my needs. Helped resolve my issues. Updated me on questions I had More

by Jmellette71
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was attentive and helpful in addressing your needs. Thank you for sharing your experience with us!

March 05, 2025

While some of the folks there appear to be very upstanding, the actual sakes agent with whom I worked was either dishonest or incompetent when addressing features on the vehicle. He also made nume More

by smlee50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

It's concerning to hear about your experience with the sales team, and I apologize for any inconvenience caused. We strive for professionalism and accuracy in all interactions, so it's disappointing that we fell short here. If you're open to discussing this further or have additional concerns, please feel free to reach out. We'd like to assist in the best way we can. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 05, 2025

Good. Took more time to complete. I was told 2 hrs, it took 3 hrs More

by greg.grace.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

Thank you for leaving Koons Kia of Woodbridge a review. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

March 04, 2025

The team at Koons Kia if Woodbridge were friendly and efficient. They were prompt, courteous. They got us into the vehicle we wanted and got us on our way. More

by csheldon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sopele B.
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Mar 04, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us! We're happy to hear that our team at Koons Kia of Woodbridge provided friendly, efficient service during your purchase. Enjoy your new vehicle!

March 04, 2025

My check engine light came on when I left and it didn't come with floor mats More

by ashley.h.elliott
Recommend Dealer
No
Employees Worked With
David Mateer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

Ashley, we take customer satisfaction seriously, and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 04, 2025

They had really good service and I found what I liked and it’s a nice car More

by tyasiaaaa12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

We really appreciate you taking the time to leave Koons Kia of Woodbridge this awesome review, thank you!

March 04, 2025

Simple and effective. No price haggling. Very professional service and I would advise anyone to buy from this dealer: More

by Robinsonandre390
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for the positive feedback! We're thrilled to hear that your experience at Koons Kia of Woodbridge was straightforward and professional, and we appreciate the generous recommendation.

March 04, 2025

This dealerships staff is friendly and professional although the process of purchasing a new car has been automated it still takes a while to complete the process. More

by USERP4552
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback! We're glad to hear that our team at Koons Kia of Woodbridge provided friendly and professional service. We appreciate your patience with the process, and we'll continue working on ways to make it more efficient.

March 04, 2025

They are so kind and helpful👍 I’m very very happy ~~~ Next day I went back for help, He did for me and very patient 🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽 I’m going to recommend to my friend and family too🙂 More

by kihyang3470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Koons Kia of Woodbridge provided such kind and helpful service. We appreciate your recommendation and look forward to assisting your friends and family in the future!

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