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Koons Kia of Woodbridge
Woodbridge, VA
340 Reviews
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Showing 340 reviews
January 01, 2015
Service of Koon's Woodbridge Excellent customer service and they take care of their customers. State inspection and oil change completed within a timely manner and covered under Excellent customer service and they take care of their customers. State inspection and oil change completed within a timely manner and covered under my maintenance plan and their services. More
by LaShonda
Employees Worked With
Ann Hensley
December 29, 2014
Go to KIA in Woodbridge, VA I had done plenty of research and I thought if i went to KIA I would get the best bang for my buck. The price and quality of the cars seemed perfect I had done plenty of research and I thought if i went to KIA I would get the best bang for my buck. The price and quality of the cars seemed perfect for me. All of my thoughts were proven to be true when i arrived at KIA in Woodbridge, Va. The moment I stepped foot in the door I was greeted with warm welcomes from the General Manager John Fee, Justin Boyd and Sales Manager Alan Miller. Justin was the one who sold me my car and he was AWESOME!!! He's not one of those people who hawk you and make you feel as if you should buy something you don't really want. OVERALL very awesome experience! Go to KIA in Woodbridge and ask for Justin! GM John fee and the whole gang were nothing but good to me! More
by Mel
Employees Worked With
John Fee, Alan Miller, Justin Boyd
December 29, 2014
Fantastic experience!! I just purchased a 2015 Kia Sorento from Koons Kia Woodbridge and had the easiest most awesome experience I have ever had buying a car. This was first I just purchased a 2015 Kia Sorento from Koons Kia Woodbridge and had the easiest most awesome experience I have ever had buying a car. This was first dealership I had been to that I was actually able to come in and say this is the car I want and that was the car that I drove off the lot with! Jessy Villena was awesome to work with and made the process very easy! I will definitely go with them again for my next vehicle and I highly recommend them to anyone! More
by jenfett
Employees Worked With
Jessy Villena
December 24, 2014
Service in short form I discovered my headlight was out once the sun went down and I was able to call in to schedule an appointment and get the problem taken care of in the I discovered my headlight was out once the sun went down and I was able to call in to schedule an appointment and get the problem taken care of in the same day. More
by Northern
Employees Worked With
Ann Hensley
December 22, 2014
Fantastic experience! Alan Miller and Lori Bacon made our buying experience as painless as possible. We drove in with our trade and out with our brand spankin new Sorento i Alan Miller and Lori Bacon made our buying experience as painless as possible. We drove in with our trade and out with our brand spankin new Sorento in less than 3 hours! The whole experience far surpassed my expectations. I would highly recommend Koons Kia of Woodbridge to anyone looking for a new Kia. Very impressed! More
by Wombatnipples
Employees Worked With
Alan Miller, Lori Bacon
December 18, 2014
Nothing but the best! I recently purchased a certified pre-owned 2013 Kia Optima from Kia of Woodbridge and I have to say, I have never had a better experience with buying I recently purchased a certified pre-owned 2013 Kia Optima from Kia of Woodbridge and I have to say, I have never had a better experience with buying a car! Dayz was super friendly and well informed. She really took the time to get to know me and understand my needs/wants before going on the test drives. I never felt pushed, bullied or badgered (as I had come to expect from previous experiences at a different dealership) Put it this way, I liked working with her so much I brought my parents back to her and they bought a car too! I really appreciated the courtesy phone call and card after I made my purchase, it was a nice personal touch that I don't often see. Bottom line: Dayz and the folks at Kia of Woodbridge are the absolute best!!! More
by mcwigg
Employees Worked With
Dayz Brooks
December 14, 2014
Shop Elsewhere 2 bad experiences here. Good: nice facility, pleasant sales staff, good selection. Bad: sales staff not empowered to deal - managers take forever to m 2 bad experiences here. Good: nice facility, pleasant sales staff, good selection. Bad: sales staff not empowered to deal - managers take forever to make counter offers - literally wasted hours before taking business up the road. Beware dealer installed accessories that can add $1000 to price of car. web says Koons gives you more but you pay more for it. A lot more. Beware 125pct of blue book. Take trade to CarMax first then compare appraisals. And oh yes web ad says Amazon gift card for test drive. It never materialized. Expected much more from the guys -got more than I expected from competitor who painlessly closed deal at price Koons wouldn't consider. More
by Newsboston
December 05, 2014
Best car buying experience EVER! I was looking for Nissan Rouge and I found exactly what I wanted for the perfect price. Dayz was amazing! She had the car ready to test drive, the c I was looking for Nissan Rouge and I found exactly what I wanted for the perfect price. Dayz was amazing! She had the car ready to test drive, the carfax and the personality was fun and engaging. She was very professional and knowledgeable and honest which I greatly appreciate. I would highly recommend Koons Kia in Woodbridge for your next car purchase! More
by Patriciaglenn
Employees Worked With
Carol Hall, Dayz Brooks
November 30, 2014
Sold me a car with a small dent I didn't see until I got hom I bought a pre-owned 2014 kia sorento from koons kia of woodbridge, VA. I loved the car, I took it home and when I got home I noticed a small dent and I bought a pre-owned 2014 kia sorento from koons kia of woodbridge, VA. I loved the car, I took it home and when I got home I noticed a small dent and scrap on the drivers side of the back tire below the gas cap and ran across to the other side. I didn't notice this while I was there because I was very excited to be getting the car I wanted I didn't thoroughly check the vehicle on the outside. I contacted them to inform them I saw this upon getting home and asked why no one disclosed this to me, when they say they don't sell cars with dents. There was nothing on the website about the dent. They told me there was no dent and a rock probably did the damage on my way home, that dent is not from a rock. They told me they could give me a rate to fix the dent, I was very unhappy with what they had to say about this and when I said I wasn't paying to fix the dent they said sorry to hear that and was done talking to me . If you do buy a used car from them check the car everywhere, I wouldn't trust them anymore after this. Terrible customer service after they've sold you the car. More
by Tara M
Employees Worked With
Dayz Brooks
October 14, 2014
Bait and switch So sorry we ever went to this place. My husband was going to eventually buy the big truck I wanted, but when this guy Jewel said he could have the one So sorry we ever went to this place. My husband was going to eventually buy the big truck I wanted, but when this guy Jewel said he could have the one I wanted and for a price we could afford we thought ok. He even made a list of everything I asked for. It was not what we got. They wore us down, we had no food other than popcorn. Jewel said he was going up the road to get our truck, when he came back it was after 9pm.We never got to test drive the truck and were told to lie about a $4,000 down payment. We weren't even offered a military discount. We were supposed to get 2008 GMC XL, we ended up with a 2013 that didnt have anything from my list. We went back the next day and were told they couldn't do anything for us and that our Highlander had been taken to auction 2.5hrs. after we left.They did a bait and switch on us and I'm still pissed. We're stuck with a truck we can't afford. Do not buy from these people. More
by shaarmila
Employees Worked With
dont remember any names other than Jewel
