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Koons Kia of Woodbridge
Woodbridge, VA
340 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 340 reviews
May 26, 2016
Outstanding dealer When we started contacting Kia agent though Kia Koon web site chat, Mr Math was very proactive to give and to guide us how to search our car expectati When we started contacting Kia agent though Kia Koon web site chat, Mr Math was very proactive to give and to guide us how to search our car expectation. More
by Tisoa 1963
Employees Worked With
Jimmy Czywczynski, Matthew Strehlow
March 23, 2016
Great Service Dept. I was happy with the service I received at Koons Kia, Woodbridge today. Melissa booked the appointment quickly, and Adam was very helpful. He made s I was happy with the service I received at Koons Kia, Woodbridge today. Melissa booked the appointment quickly, and Adam was very helpful. He made sure he understood my issues, did a great job of explaining everything to me, and was very polite and friendly. The technician, Donald, fixed the problem with the seat cover and eliminated a rattle. I appreciate the service reps and technicians at Koons Kia! More
by CSR
Employees Worked With
Adam Kontzamanis
March 02, 2016
Great Service Adam always makes my visit to the service department at Koons Kia a pleasurable experience. He takes the time to explain and answer even the simplest Adam always makes my visit to the service department at Koons Kia a pleasurable experience. He takes the time to explain and answer even the simplest questions without getting annoyed. Stephine Anfield More
by Steph
Employees Worked With
ADAM KONTZAMANIS
February 28, 2016
Quick, Professional & Excellent Service Brought my car in for service and it was done in the time they originally predicted even though the car needed more service than originally thought. Brought my car in for service and it was done in the time they originally predicted even though the car needed more service than originally thought. Before the extra work was done, i received a phone call with very clear details and there was no pressure to do the extra work right then. I highly recommend this dealership! More
by LoriT
Employees Worked With
Liana Welch
February 15, 2016
Exceptional After looking at other places with no luck, Koons Kia came through. They gave me top dollar for my trade and got me the car I wanted with my must have After looking at other places with no luck, Koons Kia came through. They gave me top dollar for my trade and got me the car I wanted with my must have features plus more that I thought I could only have dreamed of. Laverne was so wonderful and inspirational through the whole process. Reggie came through with an awesome car and great financing and even Jimmy made the signing papers process a ball!! I enjoyed my experience and LOVE my new car!!! Quick, professional and fun! What more could you ask for!!! Thank you all!! More
by Bykachk
Employees Worked With
Laverne Nunfio, Jimmy Czywczynski, Reggie Ellis
February 15, 2016
Title work night mare Back in July, I purchased a KIA Sportage from Woodbridge dealer. Chrisy, the sales dealer was very helpful for me and my daughter. She provided excell Back in July, I purchased a KIA Sportage from Woodbridge dealer. Chrisy, the sales dealer was very helpful for me and my daughter. She provided excellent service.However, the dealer was supposed to transfer the tags from the old vehicle that I traded in, which they did not do. For five months, I was driving an unregistered vehicle without knowing until I was pulled over. I went to MVA in Maryland to straighten things up. I was told this vehicle does not have any records in Maryland. I called the manager of the dealer, she was very rude and unapologetic, she then transferred me to the sales manager who sent me temporary tags and promised to fix everything in 30 days.A month later my temporary tags are expired, I went to MVA in Maryland, they said same things my vehicle does not have record in Maryland. By the way, I have been paying car note every month. Very disappointed customer. More
by amani
Employees Worked With
Alan Miller
February 10, 2016
Professional, helpful, and not pushy. Great place to shop for a car. Everyone works together to be as helpful as possible. My husband and I love the Kia Sorento, so we were very happy to Great place to shop for a car. Everyone works together to be as helpful as possible. My husband and I love the Kia Sorento, so we were very happy to be able to once again lease this vehicle. More
by jandj5
Employees Worked With
We met several employees who were great, but can't remember names., Alex Madueno
January 30, 2016
Excellent service! Friendly customer service reps. Work done correctly and on time. A service rep called me to let me know that two of the maintenance items I requeste Friendly customer service reps. Work done correctly and on time. A service rep called me to let me know that two of the maintenance items I requested were not yet due and explained that if I was experiencing a specific symptom or otherwise wanted them done they would gladly take care of it. But these two items were not necessary at the time and could safely be deferred for one more year. That's what I call customer service! More
by TheRooster
Employees Worked With
Taylor, Tim and Larry in the service department.
January 14, 2016
Great experience From Alex the salesman to Fran the finance guru the service was fantastic. I feel I drove away with a great deal. I will go back there again. From Alex the salesman to Fran the finance guru the service was fantastic. I feel I drove away with a great deal. I will go back there again. More
by KiaGuy
Employees Worked With
Fran, Matt, Alex Madueno
December 31, 2015
Amazing experience!! Amazing deal!! We had the best car shopping experience thanks to Lori Bacon at Woodbridge Kia. She listened to what we needed and she delivered! She gave us caring, We had the best car shopping experience thanks to Lori Bacon at Woodbridge Kia. She listened to what we needed and she delivered! She gave us caring, personalized attention that we really appreciated! More
by ksscompton2007
Employees Worked With
Lori Bacon
