Koons Kia of Woodbridge

Excellent, Amazing, wonderful. My experiments at Kia was amazing! Gus was good with working with me, he made sure that I was well taken care of. He was really good at finding me gre My experiments at Kia was amazing! Gus was good with working with me, he made sure that I was well taken care of. He was really good at finding me great cars that fit my budget. More

The place to buy!! Best automobile purchasing experience ever! The staff was friendly, not aggressive, knowledgeable, and efficient. The car is great and the price was Best automobile purchasing experience ever! The staff was friendly, not aggressive, knowledgeable, and efficient. The car is great and the price was, too. Buy you next car HERE! More

Chris Dunham !!!!!! Chris Dunham and the Kia of Woodbridge va staff are simply amazing! They will do everything in their power to get you set up with a brand new ride!!! Chris Dunham and the Kia of Woodbridge va staff are simply amazing! They will do everything in their power to get you set up with a brand new ride!!! Sales manager Sean is the best! If you need a car go see Chris Dunham at Woodbridge Kia !!!!! If they can get me into a new car they can definitely help you! CHRIS DUNHAM !!!!!!!! Sincerely , Christopher Ayres - satisfied Kia customer!! More

Friendly people. Fast service. Reasonable prices. Good service by friendly people on a short time and good mechanics. Prices are very affordable and reasonable. For the last 5 years I had the same ki Good service by friendly people on a short time and good mechanics. Prices are very affordable and reasonable. For the last 5 years I had the same kind of service. More

Unbelievable Service! I cannot say enough about my experince with Koons Kia of Woodbridge. This dealership diminished every stigma there is about car salesmen. I worked d I cannot say enough about my experince with Koons Kia of Woodbridge. This dealership diminished every stigma there is about car salesmen. I worked directly with Kenneth Everhart who was truly amazing! From the beginning he was not pushy, he asked me questions and listened to everything that I had to say and answered all of my questions. The staff was one of a kind. They did everything that they could to get me into my brand new Kia Optima, from working with me regarding my trade-in and financing. My next vehicle most definitely will come from this dearlership in the future. Thank you to you all! More

Terrible Warranty Service I have a 2014 Kia Optima SXL that was purchased at this dealership. I drive very little, so the car has less than 15,000 miles on it. In short, nev I have a 2014 Kia Optima SXL that was purchased at this dealership. I drive very little, so the car has less than 15,000 miles on it. In short, never take your vehicle here for warranty service. It doesn't matter how small the issue is. They are incapable of fixing anything. They must hire mechanics that were fired from Jiffy Lube. My car has been in and out of their shop many times for various reasons, and every time they find a way to make the experience terrible. My most recent experience involved a clunking noise that my car started making about a month ago while going over bumps and also while turning the steering wheel side to side while parked. It's very easy to hear. My service advisor stated she can hear it clearly and reproduce it too. I took the car in 2 weeks ago for a first attempt at fixing the problem. Parts had to be ordered since this shop never stocks parts for their mainstream family sedan. Picked the car up 3 days later. During a stop, I turned the steering wheel right and left, and naturally the clunking noise is still there. Extremely obvious that nobody bothered to test the vehicle after the 'repair'. A few days later I drop the car off again, and I confirm once again that the service advisor hears the noise and she agrees that something is wrong. This time the car sits in the shop for a full week. This time around, some parts in the steering column were (supposedly) replaced. I pick the car up again, drive it down the road, stop, and turn the wheel right and left again. The clunk is still there and now it's worse. So I have a 2 year old vehicle with 15,000 miles on it and a simple defect that this joke of a dealership is apparently unable to fix. A problem that they agree is there, and they know how to reproduce. And yet they keep returning the car to me with the same exact noise. I don't know whether they're simply stupid or they are hoping that I somehow won't notice. Either way it's utterly disgusting behavior from the dealership that I purchased a $35,000 car from. I've also had the car sit in the dealership for over 2 weeks while waiting for a rattle in my dashboard to be fixed (which of course came back). And I had to wait 2-3 weeks each time I had to get my taillights replaced when they filled with water (happened twice, thanks Kia engineering). Don't buy anything here unless you place on having it serviced elsewhere. More

Best car shopping experience I've ever had! I had heard great things about this dealership and wanted to purchase a Kia Sorento so I stopped by. I wasn't fully ready to purchase yet but after ar I had heard great things about this dealership and wanted to purchase a Kia Sorento so I stopped by. I wasn't fully ready to purchase yet but after arriving there, I knew that was the day to buy my new car. The gentleman that helped me was Ali Zaka. He is the GM there but I would have never known that because he was SO hands on and helped me with my 1 million questions. The service I received was exceptional! I felt so comfortable and really safe in my purchase. As a woman, you always hear horror stories about buying a car and being ripped off but I honestly could say that was not the case here! I surely received superb quality service with Ali! Thank you Ali and thank you Koons Kia of Woodbridge! I couldn't be happier. More

Second Time Around is a charm I had just bought a 2015 Cadenza when my nephew needed a new car. I went back to Dayz Brooks and we were able to get a 2016 Optima EX. He was nervous I had just bought a 2015 Cadenza when my nephew needed a new car. I went back to Dayz Brooks and we were able to get a 2016 Optima EX. He was nervous since this was his first car but the sales process was handled gracefully by Dayz giving him the piece of mind he could get the car. The car was delivered in immaculate condition with Dayz making sure the delivery was explained in simple and clear detail. Jessie in Finance made is simple as well. First time buyers should go to Koons Kia for their first car. Thanks again for a job well done Dayz and Jessie... More

Couldn't have been better! Love my Cadenza! Dayz Brooks made it happen again for me. She has an uncanny ability to anticipate my needs and then address them. Throughout the process she made my b Dayz Brooks made it happen again for me. She has an uncanny ability to anticipate my needs and then address them. Throughout the process she made my buying experience both seamless and painless. My deal was excellent and I appreciate Dayz. She sold me my Optima and I came back because of her. Jessie was excellent in the Finance Department. She was crystal clear in explaining the loan terms and made that signing process fun. Thanks.... More