Koons Kia of Woodbridge

Excellent customer service Sean by far is one of the best car salesman I have ever met, his attention to detail and great follow ups makes a huge difference. He communicated and Sean by far is one of the best car salesman I have ever met, his attention to detail and great follow ups makes a huge difference. He communicated and provided us with multiple vehicle options until we found the right vehicle at the right price that would suit our needs. Also Kent the finance manager worked with us and found us and amazing deal we could not have asked for more we were taken care of and we will refer them to all of our fiends and family. More

friendly, great customer service people, professional i went to car max to buy my car but the people there didn't seem to want to help me, it was like i wasn't even there .no help not friendly ignored me i went to car max to buy my car but the people there didn't seem to want to help me, it was like i wasn't even there .no help not friendly ignored me so i walked out and went to the Kia dealership, as soon as i went in the door it was very friendly the people were so nice , Gus went over everything with me about buying a car, no pressure it was funny because we went over the whole lot until i found the one i wanted and getting it finance was great Mr Chris was just as friendly and helpful .i left the dealership with a brand new car and a big smile on my face it was a great experance and i will tell all my friends about it , well i did tell all my friends about it More

Easy, Great and Professional Experience My father and I recently purchased two vehicles from Koons Kia in Woodbridge, VA. I was in the hunt for an upgrade to what I currently had and my fath My father and I recently purchased two vehicles from Koons Kia in Woodbridge, VA. I was in the hunt for an upgrade to what I currently had and my father had been looking for months for a work vehicle. When we walked into Koons Kia, off the bat there was no sales pressure, or salesmen following us. We like to look around on our own first and then speak to someone about the questions we have. Matthew was who we worked with. He was extremely knowledgable and professional, again no pressure or pushing a car onto us. He listened to what our needs were and what we were looking for. With that, he was able to show us two prospects and we took them out on a test drive. While on the test drive he was able to explain to us what all the gadgets did/do. Again, his product knowledge was great and helped us understand what the car can or cannot do. Now to the part that no one likes, negotiation on price. We had a budget in mind and were firm to it. Matthew understood this and began crunching numbers to where we would feel comfortable (never easy). Instead of the whole constant back and forth, he went back once and brought the GM, Ali. Ali introduced himself and asked us how he could help to make us feel comfortable with the purchase of the two vehicles. We explained to Ali what we thought about both cars and where we stood. We chatted a little bit more about the cars and ourselves. It was nice to feel that we weren't being shoved something down our throat but to feel respected and that he was taking the time to know us. This lasted about 10-15 mins and then he asked to give him a few mins as him and Matthew walked back to his office. A few mins later they both came back and said "Congratulations!". We shook hands and Ali walked us over to financing, after that we were done! Both cars were outside detailed and ready to go. Again, both Ali and Matthew were outside to see us off, shook our hands and said thank you. Honestly, we couldn't thank them enough about the smooth process. As long as Ali and Matthew are at Koons Kia, I will be a customer for life. Thank you again to Ali and Matthew!! More

Best Experince Ever!!! I recently purchased a vehicle for my daughter at Koons Kia of Woodbridge. Everyone was very friendly from the time we walking in the door. No harassi I recently purchased a vehicle for my daughter at Koons Kia of Woodbridge. Everyone was very friendly from the time we walking in the door. No harassing salesman, seeking to make money off of me. Instead, Gus, took time to understand my needs and was very knowledgeable of the vehicles that best fit our budget; even included a warranty to make sure my daughter was covered and safe while driving. This was a very family friendly and well organized dealership in which I didn't spend most of my day there. This experience changed my opinion completely of the car buying process. Thank you Gus and Kia Koons for employing such professional and knowledgable staff. More

Great experiance and professional sales people. I initially looked at several Kia's online. I saw Koons Kia of Woodbridge had a managers deal promotion and asked for a sales person to give me a call I initially looked at several Kia's online. I saw Koons Kia of Woodbridge had a managers deal promotion and asked for a sales person to give me a call. I was called within 5 minutes. I provided them what I was looking for and they provided me with what they had and with the sale price. My husband was unable to go with me the first day. Once I got there, I was still uncertain about the exact vehicle, so I was allowed to drive a vehicle home (1 hour away). I was able to make the decision of which Sorento I wanted to go with. The next day we went back to the dealership and we purchase the vehicle I decided on. They were very reasonable for the trade in of my truck. The financing department was not pushy with extras which I appreciated. Everyone at the dealership was nice, polite, not pushy, and professional. A special thank you to my sales person Gus Acheampong, I loved working with you and thank you for your patients. Thank You, Chrissy G. More

Easy and Simple I recently purchased a car from this dealership and the salesman that assisted me (Gus) was excellent. I definitely would recommend him if there is an I recently purchased a car from this dealership and the salesman that assisted me (Gus) was excellent. I definitely would recommend him if there is anyone that I know that needs a vehicle More

New car Overall things went well. Friendly staff and a great selection. Finance was good and worked hard to get a deal done. I would recommend this dealership Overall things went well. Friendly staff and a great selection. Finance was good and worked hard to get a deal done. I would recommend this dealership. More