Koons Kia of Woodbridge

Amazing! I am so happy I emailed Koons Kia when I was looking for a new van and a car for my daughter. What an awesome team and company. I worked with Chris I am so happy I emailed Koons Kia when I was looking for a new van and a car for my daughter. What an awesome team and company. I worked with Chris in Finance and Tamara is sales and Jennifer is Finance and I couldn't tell you how happy I am with their work and with our vehicles. I bought both vehicles and they had Daniel drive both cars to me as I live quit a bit away two different times. All the paperwork was easy and Daniel was nice enough to take his time to drive the cars to me and sit through the paperwork with me. What an awesome company with great people. Daniel should be promoted and get a customer service award. I will be sure to deal with Koons Kia in the future and refer my friends and family. Thank you everyone! More

Kia Representavive; Tamara Suvorova Tamara Suvorova, was very detailed and showed exceptional attention to detail and expertise to my needs and desires relative to the recent purchase of Tamara Suvorova, was very detailed and showed exceptional attention to detail and expertise to my needs and desires relative to the recent purchase of my 2016 First Owner Kia Cadenza SLX. She should be commended on a job well done. Satisfied Consumer! More

Great place. Great people. Great service. If you're looking at a new car in dealerships in NOVA, you've gotta try this place out. Everyone here is nicer than at any other dealership. Alex and If you're looking at a new car in dealerships in NOVA, you've gotta try this place out. Everyone here is nicer than at any other dealership. Alex and Donovan were absolutely awesome. They worked with me to get a great deal going for my Kia Soul and made sure my car was running fine for months afterward with followups. I had to get rid of two cars to trade in for a new one after moving out here to Virginia. Went to many dealerships and none of them even came close to the customer service and deals I received here! Truly exceptional service and people here from sales to finance and even the service department. Would recommend 10/10 More

False information - wasted my time Send in a serious inquiry via text to the dealership about purchasing Black Lexus , Sean sales guy responded that it was still available but that Send in a serious inquiry via text to the dealership about purchasing Black Lexus , Sean sales guy responded that it was still available but that there were additional fees and dealer fees of almost $1000 more than the advertised price (Plus taxes and registration which I was expecting) . Coming from Baltimore an hour and a half away for the purchase to discover that it was not available anymore. Really disappointed and Sean would not return my calls . More

Total Lairs, Swindlers, Smooth-talking Con Artists Koons Kia of Woodbridge lied repeatedly, ripped me off and also lied to the BBB when I filed a complaint. I attempted to deal with the used car mana Koons Kia of Woodbridge lied repeatedly, ripped me off and also lied to the BBB when I filed a complaint. I attempted to deal with the used car manager (Mustafa Sadeqi), sales manager (Amir Seyedan), general manager (Ali Zaka) and car salesman (Augustine Kwarteng-Acheampo, aka Gus) - - ALL of whom were smooth talking lairs (multiple times). This dealer refused to honor their so-called 7-day exchange guarantee, lied about inspecting the car, lied about the condition of the car, lied about the features/options, lied about returning items from the car that I traded-in. I don't write reviews - but this experience makes me feel it is necessary to write one. If I could give a 'minus' review/w flashing lights on this dealer, I would. This rip-off house called a dealership also appears to have the Virginia BBB in their pocket, because when I filed a complaint, the dealer lied to the BBB and saId they spoke with me, all issues were resolved and that I was totally satisfied. Despite me telling the BBB the dealer was lying, the BBB email said that since the dealer stated the issues were resolved they are closing the case. I tried opening a new case and the BBB immediately closed it - guess they are actually the 'For Business Bureau' - - - WHAT A SCAM AND RIPOFF BY WELL REHEARSED SWINDLERS AND CON ARTISTS!! BUYERS BEWARE - RUN AWAY AND AVOID LIKE THE PLAGUE! More

Great Staff Alan Miller was very helpful and great to work with. I had multiple conversations with him regarding car buying and he genuinely wanted to help me. Alan Miller was very helpful and great to work with. I had multiple conversations with him regarding car buying and he genuinely wanted to help me. More

very great Alan was very great he talked me through everything and didn't rush he took his time and right when I got there he pointed out a car for us now I'm ge Alan was very great he talked me through everything and didn't rush he took his time and right when I got there he pointed out a car for us now I'm getting it thank u so much Alan More

Poor customer service I buyed a car more than 2 months ago, the service of the sales representative(Moe Farooqi ) is too poor after I took the car out of the door. They pr I buyed a car more than 2 months ago, the service of the sales representative(Moe Farooqi ) is too poor after I took the car out of the door. They promised me they will email me the gift card, 2 years oil change and few other. I need to call 100 times to they don't respond, worst customer service and I strongly don't recommend this dealer. More

Brand New Vehicle I purchased a new vehicle on May 20, 2017. Before I drove off the lot I noticed the speakers not working properly. So after poor customer service comm I purchased a new vehicle on May 20, 2017. Before I drove off the lot I noticed the speakers not working properly. So after poor customer service communication. I was told they would pick it up bring me a loaner. Well they did, they picked it up May 23. I didn't hear anything from no one about the status of my brand new vehicle until I wrote a review May 26. I was told the part will be in on my brand new Kia May 31. Well May 31 came and went. So once again lack of communication. I called June 1 only to be told my car would be ready that day. Schedule to have it delivered back to me June 2 sometime after 7pm. OK OK . Well guess what!!! I received a call at 6:25pm June 2 not from the service department but by the nice porter only to tell me my car is still not fixed! I do not recommend this dealership to anyone! The lack of communication and service! They should of by now just gave me another new car. I purchased May 23 and I only was able to drive it 2days. I'm just over it! Don't buy from here run!!!! More