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Koons Kia of Woodbridge

Woodbridge, VA

4.3
712 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 712 reviews

May 07, 2025

They were all helpful and friendly Can u please stop im at work right now More

by razia.r.mughal
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Pereyra
May 07, 2025 -

Koons Kia of Woodbridge responded

We love seeing 5-star reviews. Thanks!

May 07, 2025

Quentin was very helpful throughout the entire buying process. I really appreciated the fact that he listened to what I was looking for and delivered the perfect product. I am happy with his services. More

by mpolkm2
Recommend Dealer
Yes
Employees Worked With
Quentin
May 08, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Quentin provided such helpful service during your purchase at Koons Kia of Woodbridge. It's great to know he listened and delivered exactly what you were looking for. Enjoy your new vehicle!

May 07, 2025

Kept me updated throughout the day and gave good recommendations on what to fix and what could be delayed. More

by tripkap
Recommend Dealer
Yes
May 08, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge kept you informed and provided helpful recommendations. Thanks for trusting us with your vehicle's care!

May 06, 2025

it was good it was very good it was very very good it was very very very very very good! More

by MERV6150
Recommend Dealer
Yes
Employees Worked With
Elvis
May 06, 2025 -

Koons Kia of Woodbridge responded

All of us at Koons Kia of Woodbridge are happy to see this wonderful feedback!!

May 06, 2025

This was my second lease from this dealership in 5 months. They are so pleasant and easy to work with that it convinced me to get a second car, which I had been avoiding. They did not pressure at all More

by caseyblackburn
Recommend Dealer
Yes
Employees Worked With
Darwin
May 06, 2025 -

Koons Kia of Woodbridge responded

Casey, it's fantastic to hear that your experience at Koons Kia of Woodbridge was so positive that you returned for a second lease! We're glad Darwin and Faith made the process smooth and pressure-free. Thank you for recommending us, we appreciate it greatly!

May 06, 2025

It was good and they got my car done fast Very kind and polite Amazing More

by devontadietz123
Recommend Dealer
Yes
May 06, 2025 -

Koons Kia of Woodbridge responded

Thank you for leaving Koons Kia of Woodbridge a five-star review! We are happy to hear that everything went smoothly with your service visit.

May 06, 2025

Great service when i had my car in for an oil change and inspection! Thanks! More

by Cdelisle150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 07, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the review. We look forward to your next visit to Koons Kia of Woodbridge!

May 05, 2025

Not pushy, offered viable options and good deals; however, quite slow on follow up after-sales support More

by Chat Q.
Recommend Dealer
Yes
Employees Worked With
Mathew Ball
May 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your feedback about Koons Kia of Woodbridge. We're glad to hear that the sales process was smooth, but we apologize for any delays in after-sales support. Your comments are valuable and will help us improve our service moving forward!

May 05, 2025

The agent is the worst ever in my history of customer service. He does not pick calls and mislead me. The dealership still owe my refund from title and registration and a car part which the David Mateer More

by matthewaparandi
Recommend Dealer
No
Employees Worked With
David Mateer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
May 05, 2025 -

Koons Kia of Woodbridge responded

Matthew, I'm sorry to hear about your experience with our agent and the issues you've faced. This isn't the level of service we strive for, and I apologize for any inconvenience caused. I will search for your contact information, but please also reach out so we can address these concerns directly and work towards a resolution. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

May 05, 2025

I received excellent customer service for this appointment. My representative ensured I had all the facts about my service before anything happened More

by brenda.hentnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you received excellent customer service at Koons Kia of Woodbridge, Brenda! Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for sharing your experience with us!

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