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Koons Kia of Woodbridge

Woodbridge, VA

4.2
665 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 665 reviews

March 22, 2025

Nice folks. Getting the vehicle was quick enough and fairly easy. However, this dealership tells you one thing only to do another. I have yet to receive ANY of t More

by morgan.billing1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faith Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele (salesperson)
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Morgan - It's disappointing to hear about your experience. We strive for clear communication and it's concerning that we fell short here. I would like to assist you further, so please feel free to reach out to me directly at your convenience. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

Apr 16, 2025 -

morgan.billing1 responded

Hi Tearolon, It’s simple. I just want what I was told I was going to get in the same manner I was told I can get it….which was for me to get the spot on the vehicle fixed at ANY facility in my area. It’s going to take at least three days to complete and the trip to your facility is one hour and forty five minutes each way. If you can do that, we’re golden. Nothing more, nothing less. If you would like to talk via phone, please feel free to call me. Thank you.

March 21, 2025

The are a excellent company and they will do everything possible to work with you More

by palmoremyra5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Koons Kia of Woodbridge responded

We are honored to receive your support. Thank you! - Koons Kia of Woodbridge Team

March 21, 2025

Great working with team. End of the month deals are the best. They even helped with shipping. More

by scottashelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itzel Sifuentes
Mar 21, 2025 -

Koons Kia of Woodbridge responded

Thank you for taking the time to review Koons Kia of Woodbridge!

March 21, 2025

I’m 100% disabled veteran. They picked up my car in my driveway, performed warranty work, and returned car to driveway same day. Excellent service! More

by SPENCERJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Reyes?
Mar 21, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to hear that our team provided excellent service and made the process convenient for you. We appreciate your support and look forward to assisting you in the future!

March 20, 2025

I experienced very good service and very timely service and very courteous service as I have before. More

by ppauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 20, 2025 -

Koons Kia of Woodbridge responded

We are so happy that our Koons Kia of Woodbridge team earned your five stars. Thanks for your review!

March 20, 2025

They were quick and honest with the diagnosis of my car. They played no games when it came to finding the problem and getting my car to 100%. More

by CWell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
Mar 21, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided a straightforward and efficient service for your car. Thank you for trusting us with your vehicle's care!

March 20, 2025

Amazing experience. Very efficient dealership and a willingness to work with you. I never felt pressured to purchase and doing the paperwork was seamless. Itzel and Jona More

by onlyendi09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel (sales), Jonathan (finance)
Mar 21, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your amazing experience with Koons Kia of Woodbridge! We're delighted to hear that Itzel and Jonathan made the process efficient and pressure-free. Enjoy your new ride, and feel free to reach out if you need anything else!

March 20, 2025

Good dealer ship fr fr frr fr f fr fr Darwin is very nice yup More

by Gbedall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Koons Kia of Woodbridge responded

Thanks for the shoutout to Darwin! We appreciate your support here at Koons Kia of Woodbridge.

March 19, 2025

It was very good, I wish I didn't have to write comments to this review. More

by bleuzetfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Mar 20, 2025 -

Koons Kia of Woodbridge responded

Thank you for the 5-star review of Koons Kia of Woodbridge!

March 18, 2025

Staff staying back from their commitment s I ended up paying more than the decided price More

by shah.kirti01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Montgomery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Koons Kia of Woodbridge responded

I'm sorry your experience fell short of expectations. We are committed to honest, transparent processes and are disappointed you were left feeling otherwise. Please reach out if there are any outstanding questions or concerns I can address about your purchase. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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