Koons Kia of Woodbridge
Woodbridge, VA
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Great Customer Service Tamara Suvorova and Finance Manager Donovan Badamirza were great on finding me the right car and deal and I would definitely recommend their services Tamara Suvorova and Finance Manager Donovan Badamirza were great on finding me the right car and deal and I would definitely recommend their services to anyone looking for a car new or used. More
2018 Kia Stinger GT2 On 12/26/18 (sorry for the late review), Jonathan Hernandez and Donavan Backmirza both helped me get a great deal on a new 2018 Kia Stinger GT2. They On 12/26/18 (sorry for the late review), Jonathan Hernandez and Donavan Backmirza both helped me get a great deal on a new 2018 Kia Stinger GT2. They both went out of their way to make the experience as painless as possible and the genuine interest they showed by getting me a deal I could not pass up speaks volumes for the dealerships attentiveness to customer satisfaction. Even after when I was about to drive off the lot, a general manager was outside and congratulated me on my new car purchase (customer satisfaction to the fullest extent in my humble opinion). Jonathan and Donovan have both been nothing short of outstanding with anything I have needed or requested in the following months since I purchased the car. Bonus, the car is SO much fun to drive and I am absolutely blessed that they were able to work a deal with me that allowed me to drive off the lot with the Stinger as a late Christmas present to myself. Thank you to everyone associated with Koons Kia of Woodbridge, you have a customer for life for sure! More
Great service and friendly staff! Great staff! They answered alllllll of the questions I had. I love my new car, thank you! Great selection of cars and was able to test drive every car Great staff! They answered alllllll of the questions I had. I love my new car, thank you! Great selection of cars and was able to test drive every car I wanted to until I found the one. More
Lemon tahoe ltz They sold me a Lemon with broken sway bar links and leaking coolant and swore to me they put the vehicle On a lift and that everything was operation They sold me a Lemon with broken sway bar links and leaking coolant and swore to me they put the vehicle On a lift and that everything was operational lies and they held my depoist for a week More
No Haggle service center! great service they were very nice to me and friendly.. The best part was they didn't Haggle they let me do the talking and they listened... no poundin great service they were very nice to me and friendly.. The best part was they didn't Haggle they let me do the talking and they listened... no pounding me with something I didn't want... walked out there with a Sportage that I loved :) More
Amazing Customer Service Ramon Nawabi and Donavan Backmirza both helped me get a great deal on a 2018 Kia Forte LX. I love the car!! It's Perfect!! Ramon Nawabi and Donavan Backmirza both helped me get a great deal on a 2018 Kia Forte LX. I love the car!! It's Perfect!! More
Trade In and purchase We worked with Shawn T and Don in the finance department. The general manager was also nice. The whole team made trading in our car and purchasing a We worked with Shawn T and Don in the finance department. The general manager was also nice. The whole team made trading in our car and purchasing a new Kia very smooth. We would definitely recommend them. More
Bate and Switch!! I called because of an adverted price on a 2018 Kia Soul. Was told by Eli that the car was on the lot and I should drive out to see it. We live an hou I called because of an adverted price on a 2018 Kia Soul. Was told by Eli that the car was on the lot and I should drive out to see it. We live an hour and a half away. Fifteen minutes before we arrived they called and told me the car I wanted was out on loan. They showed me another similar car with the same features but wouldn’t give me the same price. Quoted me at least 2,000 more. Tried to quote me for another car as well with 2019 with less features still more than the advertised price of the car I came to see. What a waste of time and it is just horrible to do that to someone! I will never deal with these people! It was Sunday Aug 5 2018! Manager on duty had no sympathy and Saleswoman didn’t either! She said this happens all the time and what are you going to do? She was writing up a deal for someone before and the car was bought by another customer before she could finish the deal! xxx More
Lying, incompetent, or lazy ? Had the car for two days, could not diagnose a problem after I explained the symptoms and likely cause three times. They finally told me rather smugly Had the car for two days, could not diagnose a problem after I explained the symptoms and likely cause three times. They finally told me rather smugly they fixed the problem when in fact they did not. Trying to get through by phone is very hit or miss, and they do NOT return phone calls. More
Warm welcome to Virgina. After living abroad for many years, moving to this area we needed to purchase a reliable vehicle ASAP. Shavon's welcoming smile put us at ease. Our d After living abroad for many years, moving to this area we needed to purchase a reliable vehicle ASAP. Shavon's welcoming smile put us at ease. Our dealer, Ramon Nawabi, made us feel super comfortable -- no pressure, no rush answering our many questions. Such a warm and friendly person! Finally, Ahmed "A.J." Noorzai helped us thru the financing. We really enjoyed meeting these kimd people. The car, although used, was given a major cleaning and "facelift", so driving away we felt as if we were in a new vehicle. We would definitely recommend this dealership. More