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Koons Kia of Woodbridge

Woodbridge, VA

4.2
657 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 657 reviews

March 24, 2025

Yes Elvis greeted me as I arrive to get my Telluride services he took care of me right away very please with the services More

by Lady Tooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mohdahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Elvis provided you with prompt and satisfying service at Koons Kia of Woodbridge. Thank you for choosing us, and we look forward to assisting you in the future!

March 23, 2025

Very disappointed I was given a quote of $460 prior to getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating i More

by tjfoster4485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 24, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with the billing and service recommendations. We strive for transparency in our pricing, so it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Jonathan Ponce Deleon - Service Manager - 703-494-3333 ext. 29100

March 23, 2025

Friendly, knowledgeable, listened to concerns, quick, promised the car would be done as soon as possible More

by khoyle50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided friendly and efficient service while addressing your concerns. Thank you for sharing this positive feedback!

March 23, 2025

Great Service Manager Who took care of me was fantastic, would highly recommend to everyone else More

by jbertotti8995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Thank you for recommending our team at Koons Kia of Woodbridge!

March 23, 2025

Thank you for being prompt, kind, and always cleaning the outside of my car after! More

by sbnelson1108
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We couldn't ask for a better review of Koons Kia of Woodbridge. Thanks so much!

March 23, 2025

The process of buying our new Carnival HEV is was really easy. Darwin Orellana and the rest of the team made this a great process. Happy to have found them and got a great deal on the new Carnival. More

by joonkim0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Joon, we're delighted to hear that Darwin and the Koons Kia of Woodbridge team made your Kia Carnival HEV purchase a smooth experience. Enjoy your new ride!

March 23, 2025

David knew exactly what I wanted,He was on top of the things that I want and he delivered. More

by Addismahalet84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We couldn't ask for a better review of David and Koons Kia of Woodbridge. Thanks so much!

March 22, 2025

Customer service sucks! Even requested supervisor. Never once talked to my advisor. Called twice in two days with no response or he was out and no one could answer me about More

by LELANIMUNOZ
Recommend Dealer
No
Employees Worked With
Advisor was Christian but had no contact with him. Talked to Collin a few times
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Lelani, I'm sorry to hear about your experience with our customer service. This is not the level of communication and assistance we strive for, and I apologize for any inconvenience caused. Please reach out so we can address this situation promptly. Thank you, Brian Groleau - Service Director - 703-494-3333

March 22, 2025

Fast and easy for me. save lots of time and great attitude Awesome Everything online More

by Jerry512714059
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mateer
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Thank you for reviewing Koons Kia of Woodbridge! It was so kind of you to share your experience, Jerry.

March 22, 2025

Very professional and respectful people, my car buying went smoothly. Thanks to Roman who helped More

by Hedayat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roman Aryoubzai
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We really appreciate you taking the time to leave Koons Kia of Woodbridge this awesome review of Roman — thank you!

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