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Koons Kia of Woodbridge

Woodbridge, VA

4.2
654 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 654 reviews

March 26, 2025

The sales department was quite helpful knowledgeable about the car that I wanted and the finance department was very efficient. I didn’t spend six hours or not even an hour inside the finest department. More

by scttoneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to hear that our sales and finance departments provided efficient service. It's great to know the team made everything smooth and enjoyable for you. Enjoy your new car!

March 25, 2025

These guys are great. They are honest and go over everything with you. Only spend a hour than picked up my new car More

by Jerry512714059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your experience at Koons Kia of Woodbridge was efficient and transparent. Enjoy your new car, and thank you for choosing us!

March 25, 2025

sales men are very polite and professional. The financial person also friendly and proficient. we felt welcomed and comfortable in purchasing process. More

by Jiequnwu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Nazami
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Mohdahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Orellano Rodurguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made you feel welcomed and comfortable during your purchase. Thank you for sharing your positive experience with us!

March 24, 2025

Excellent customer service with great communications on the service of your vehicle. Skilled technicians that meet all your expectations. More

by gsrothenberger62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tearolon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

Thank you for highlighting the excellent customer service and skilled technicians at Koons Kia of Woodbridge! We're delighted to know that our team met all your expectations. We appreciate your feedback and look forward to serving you in the future!

March 24, 2025

I had a great experience the staff was very professional and on time , very thorough , I had the best experience since I started coming thank you for the great service More

by EBONIGREEN6891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had such a positive experience with our team at Koons Kia of Woodbridge! Thank you for your kind words and continued trust in us. We look forward to serving you again soon!

March 24, 2025

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Madueno
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your feedback. While I'm glad to hear the service center staff was decent, it's disappointing that your overall experience didn't meet expectations and that there were issues with John. We strive for better interactions and would like to discuss this further if you're open to it. Please feel free to reach out at any time. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 24, 2025

Had an excellent experience at your dealership! The staff was friendly, knowledgeable, and made the car-buying process smooth and enjoyable. I'm very happy with my new vehicle and would highly reco More

by sbach1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sopele
Mar 25, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear about your excellent experience at Koons Kia of Woodbridge! Our team is committed to providing friendly and knowledgeable service, so it's wonderful that you found the car-buying process smooth and enjoyable. Enjoy your new vehicle, and thank you for recommending us!

March 24, 2025

Yes Elvis greeted me as I arrive to get my Telluride services he took care of me right away very please with the services More

by Lady Tooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mohdahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Elvis provided you with prompt and satisfying service at Koons Kia of Woodbridge. Thank you for choosing us, and we look forward to assisting you in the future!

March 23, 2025

Very disappointed I was given a quote of $460 prior to getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating i More

by tjfoster4485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 24, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with the billing and service recommendations. We strive for transparency in our pricing, so it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Jonathan Ponce Deleon - Service Manager - 703-494-3333 ext. 29100

March 23, 2025

Friendly, knowledgeable, listened to concerns, quick, promised the car would be done as soon as possible More

by khoyle50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided friendly and efficient service while addressing your concerns. Thank you for sharing this positive feedback!

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