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Koons Kia of Woodbridge
Woodbridge, VA
452 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 452 reviews
Verified Customer
March 13, 2025
Sales process a year ago went smoothly. Both trips to the service center have been effortless as well. Colin who wrote up my service order was helpful, professional and knowledgeable. I’m p Both trips to the service center have been effortless as well. Colin who wrote up my service order was helpful, professional and knowledgeable. I’m pleased with my experiences at Koons Kia. More
by jtk6310
Employees Worked With
Colin
March 13, 2025
I've been using this Service center exclusively since 2012. I've spent over $5,000 recently 'chasing' a problem. It started with wheel lig nuts not tightened on one wheel, and cross threaded on another 2012. I've spent over $5,000 recently 'chasing' a problem. It started with wheel lig nuts not tightened on one wheel, and cross threaded on another. Many months later, I brought it in for a regular service and reported an engine noise. It was diagnosed as front wheel bearings - repair authorized. But a worse noise developed and I felt it was unsafe to drive. Car returned and noise diagnosed as rear wheel bearings - repair authorized. Within a short distance I noticed yet another noise. Returned car again, this time diagnosed as front axles - repair authorized. Although barely audible now, what I thought was an engine noise is still perceptible. My confidence and trust in this facility has greatly diminished. More
by DAVEG.WK
Employees Worked With
Nobody in sales
March 13, 2025
I visited the center for my recall maintenance and they were not serious and not cooperative. They said, they don't have the part, will order and fix in a week. After three weeks no call from them, I call were not serious and not cooperative. They said, they don't have the part, will order and fix in a week. After three weeks no call from them, I call myself still no clear answer. I visited again and did the maintenance. More
by adilla2000
Employees Worked With
Jonathan and Cristian
March 13, 2025
I had specifically stated that i would be using self financing, but still my credit score was checked out...quite unfair financing, but still my credit score was checked out...quite unfair More
by remmyaluko2000
Employees Worked With
March 13, 2025
David Mateer took great care of us. He had the car we were interested in ready when we got there and was the perfect balance of attentive but not overbearing. This was the best experien He had the car we were interested in ready when we got there and was the perfect balance of attentive but not overbearing. This was the best experience I have ever had buying a car (and this is #5), hands down. More
by winifredgray
Employees Worked With
March 13, 2025
Very nice representatives, did their best to find what car I was looking for and did not pressure me. car I was looking for and did not pressure me. More
by donnal12
March 11, 2025
Very professional and pleasant staff. Valued my business and time, and kept things to the point. Valued my business and time, and kept things to the point. More
by Sr703123
