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Koons Kia of Woodbridge
Woodbridge, VA
612 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
Verified Customer
April 18, 2025
PERFECT! !! David is the best salesman I've ever worked with. He promised to make the deal happen and thanks to him and Ali in the finance department they got !! David is the best salesman I've ever worked with. He promised to make the deal happen and thanks to him and Ali in the finance department they got me right. More
by DEYJUANW
April 18, 2025
Colin was professional, researched maintenance required, listened, kept me informed on progress, and ensured work was completed as agreed. Overall outstanding service experience. listened, kept me informed on progress, and ensured work was completed as agreed. Overall outstanding service experience. More
by millerew0302
Employees Worked With
Colin (Service) 5 Stars
April 18, 2025
Why are you charging almost 200. 00 for a new headlight bulb? And no, I didn't have it done .Also, why am I being told my warranty is expired? I bought the car at about 43,000 miles. 00 for a new headlight bulb? And no, I didn't have it done .Also, why am I being told my warranty is expired? I bought the car at about 43,000 miles. I'm at about 94,000 miles. So, I had to pay for my oil change. It's all the time when I come in there. I got the extended warranty. And the state inspection. Va doesn't honor it or something of that nature. We'll that's nuts. It's part of my package. It's in the warranty/payment I signed in my contract. Isn't that a breach of contract? Seems like it is. More
by Dylanicboys
Employees Worked With
I don't remember who I dealt with
April 17, 2025
For 3 years, this dealership has provided top notch service for two different Kia vehicles. Luckily for me, they are close to the house service for two different Kia vehicles. Luckily for me, they are close to the house More
by thomas.adam007
Employees Worked With
April 17, 2025
Everything went well and I thank Elvis for providing excellent service!!!!! Thank you Koons Kia excellent service!!!!! Thank you Koons Kia More
by JW.JAMIESON
April 17, 2025
The service worker down the desk from mine was quite rude to his customer. She was upset because your schedulers didn't know what's happening in the actual department, and he couldn't actually accommodate he to his customer. She was upset because your schedulers didn't know what's happening in the actual department, and he couldn't actually accommodate her in the schedule. He was saying it wasn't his fault. But it wasn't hers either. Every time she tried to talk, he would interrupt saying, I'll do the service again. She would try to ask something and he would just repeat that. I didn't have exact wording as I was trying to listen to my person. But the tone, interruption, and the snarky attitude of "will that make you happy?" was unpleasant. As for my service, I was in several weeks ago. They diagnosed the problem and were able to replicate it. They said they would call. I heard nothing back and called myself. "Oh yeah" ... So pretty sure they forgot. Was told in order to get it covered by Kia, I needed another diagnostic. I sat for several hours. Then was told they couldn't replicate it this time and that Kia needed a recording of the problem. I also couldn't replicate it. Though it has happened several times in the last few days. Your people saw it last time. If you don't trust your people witnessing it, why should I trust them? More
by ADDISON42
Employees Worked With
Service. Christian
