Koons Kia of Owings Mills

It was so worth going to Koons vs the Kia dealership closest to my house. The staff were so much friendlier and more courteous, and Hamid was truly amazing to work with. I was able to test drive everyth closest to my house. The staff were so much friendlier and more courteous, and Hamid was truly amazing to work with. I was able to test drive everything I wanted to drive and easily put a deposit on the incoming vehicle I decided I wanted. Hamid was so patient with my nearly daily (ok daily) texts to check on the arrival of my new car, and when it looked like it wouldn’t arrive until after I left for vacation (it ended up arriving on time after all), Hamid made sure the car could be held for me an extra week until I was home to test drive it and then finish the purchasing process. Since it did arrive on time, Hamid had all my paperwork ready to go to make the purchasing process as quick as possible. Truly loved working with Hamid and Koons Kia and I absolutely LOVE my new EV6! Highly recommend Koons and I’m case I wasn’t clear enough - ask for my friend Hamid! More

Had a great experience- car came back cleaner than it was going in. Cynthia was great. Excellent customer service!! going in. Cynthia was great. Excellent customer service!! More

I live and Cleveland, and Alex Juarez did something my local Kia dealer could not do, put me in a new KIA Stinger GT1 AWD. He was professional, personable, and showed great patience dealing with someone local Kia dealer could not do, put me in a new KIA Stinger GT1 AWD. He was professional, personable, and showed great patience dealing with someone who lives 300 mi away. Great job, great service, thank you Alex! More

Great customer service, very professional staff, knowledgeable about what needed to be serviced on my car. knowledgeable about what needed to be serviced on my car. More

My service experience was satisfactory after I returned the car because service related issues were fixed. the car because service related issues were fixed. More

Awsome team. Everything was as promised and more. Recommend this dealership to anyone. Peter, chris, Jason and Brandon were awesome to deal with. Got a car and ha Everything was as promised and more. Recommend this dealership to anyone. Peter, chris, Jason and Brandon were awesome to deal with. Got a car and had an awesome time with thise guys More

The people were friendly and curious. Service was fast. I was told exactly what was going to be done and approximately how long it was going to take. I was told exactly what was going to be done and approximately how long it was going to take. More

The dealership is very nice Mr Firestein in service is The dealership is very nice Mr Firestein in service is the nicest person to deal with. The dealership is very nice Mr Firestein in service is the nicest person to deal with. More

I recently had recall work and safety inspection on my 2015 Kia Optima. Cynthia D. Harvey was the service advisor and she was very knowledgeable, accommodating, professional and polite. The service was pe 2015 Kia Optima. Cynthia D. Harvey was the service advisor and she was very knowledgeable, accommodating, professional and polite. The service was performed with excellent quality by the Mechanic. Great Dealership. More

Like to thank Carey for helping me with my hybrid Camry this week and for making it easy this week and for making it easy More