Koons Ford of Annapolis - Service Center

Fast, efficient, and excellent service. I have kept my Navigator for more than 15 years and it is still well-maintained, thanks to you. I have kept my Navigator for more than 15 years and it is still well-maintained, thanks to you. More

All but two of my Explorers since they were introduced in the early '90s came from Koons. Service on all of the vehicles was done at Koons. The only reason I didn't buy the other two there was they couldn't the early '90s came from Koons. Service on all of the vehicles was done at Koons. The only reason I didn't buy the other two there was they couldn't get the one I wanted. The reason I had/have them all serviced at Koons is because they provide excellent service. Mike Treas has been my Service Rep for the last three Explorers and is always thinking about what's best for his customers. More

Very efficient service by the check in staff Mike Tress. He was the only one on staff and did a great job with the long line of cars He was the only one on staff and did a great job with the long line of cars More

The service was great because they provided all of the necessary needs in a timely manner. necessary needs in a timely manner. More

I always go to Koons for car purchases and tuneup very satisfied with Mike Teas help satisfied with Mike Teas help More

The best people make the best place. Koons is the best. Thanks for all they do. Koons is the best. Thanks for all they do. More

Overall a good experience, they took too long though. 3 hours for an oil change. 3 hours for an oil change. More

Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. cars at Koons Ford Annapolis. More

Mike Treas is always very responsive and explains requirements well. Service effective and as estimated. requirements well. Service effective and as estimated. More

Everything went as planned, staff was very nice and the waiting area was comfortable. I would return for future service. waiting area was comfortable. I would return for future service. More