Koons Easton Toyota

We had a great experience at Koons Toyota from our Salesman Mike Jacob’s right down to our service advisor Rachel. Salesman Mike Jacob’s right down to our service advisor Rachel. More

Rachel Coyne Asst Service Manager at Koons Easton Toyota was excellent to work with. She signed me in for my Prius oil change and answered all my questions with technical responses. After the service she sh was excellent to work with. She signed me in for my Prius oil change and answered all my questions with technical responses. After the service she showed the inspections done to my vehicle while it was in! My 2017 prius is in great condintion and I can thank Koons Easton Toyota for their qualifed staff. Thanks Rachel! More

Our salesman Mike Jacobs was great. He was energetic knowledgeable and an all round positive force. He explained the cars many features and made sure we understood and didn’t have any q He was energetic knowledgeable and an all round positive force. He explained the cars many features and made sure we understood and didn’t have any questions. We were glad he was our salesman. More

Very pleased with kevin & service provided. James the driver taking car in & back very courteous James the driver taking car in & back very courteous More

when to koons toyota of easton was going to buy a truck from them they told me they were going to hold it why they were working on the financing part it was on a saturday told me that they would let me from them they told me they were going to hold it why they were working on the financing part it was on a saturday told me that they would let me no monday what they came up with called monday only to find out they sold it with out so much as a phone call the sales rep was really good it was ashton i wouldnt send anyone there or ever us them again very pisted off More

My wife and l were shopping for a new car. First went to Koons in Easton and talked to Bill Thompson he gave me a price and we checked with three other dealers. One was a Nissan dealer the oth First went to Koons in Easton and talked to Bill Thompson he gave me a price and we checked with three other dealers. One was a Nissan dealer the other two were Toyota dealers. The other two were not even close to the first quote from Bill. We wanted a color that they didn't have but found one and had it in a couple days. Bill was a pleasure to work with and explained everything about the options on the car and there were many. Thank you Bill More

Dealership was great. Mike Jacobs was extremely knowledgeable and easy to work with. Great experience Mike Jacobs was extremely knowledgeable and easy to work with. Great experience More

My salesman Lewis Scott was a big part of why I made my purchase. He sent me a walk around video that got me interested. That got me to go and take a look. And the vehicle I purchased is really nice! Tha purchase. He sent me a walk around video that got me interested. That got me to go and take a look. And the vehicle I purchased is really nice! Thanks Lewis! More

It took 3 visits, 1hr, 2. 5hr & 1hr to get one parking assist sensor bracket replaced. I had had the problem diagnosed at another dealership while traveling. I called Koons S 5hr & 1hr to get one parking assist sensor bracket replaced. I had had the problem diagnosed at another dealership while traveling. I called Koons Service and gave the part numbers needed to Kevin who assured me he would order them. I showed up for the service appt, waited an hour to finally learn there were no parts. Second visit it took 2.5hr to determine that they had the sensor but not the bracket. Finally fixed on 3rd visit. It is annoying that Service & Parts don’t communicate. As a customer, I expect that Service will manage any parts needs with Parts Dept. but this is not the case at Koons Easton. When I called Service to check availability of a part that they ordered & will install, I was immediately transferred to Parts (this has also happened several times in the past on recall items). No single point of contact for the customer here. The only positive interaction I’ve had at this dealership was with Rachel Coyne. More

I'm thrilled with my new SUV! Everyone at the dealership was courteous and made the process super easy. Special thanks to my sales rep Christian who walked me through every detail Everyone at the dealership was courteous and made the process super easy. Special thanks to my sales rep Christian who walked me through every detail. More