Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Easton Toyota
Easton, MD
318 Reviews
Koons Easton Toyota specializes in the sales and service of Toyota and Scion vehicles along with full-line certified pre-owned. Koons is proud to serve customers in all Eastern Shore of Maryland communities, including Salisbury MD, Cambridge MD, Seaford MD, and Milford DE.
Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” in 2009, 2010, 2011 and 2012. Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 318 reviews
October 17, 2025
The salesman was professional informative and a great personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous. personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous. More
by 2blackdogs
October 14, 2025
Polite, thorough, provide recommendations, options for droping the truck off, service remonders. They're good dudes (dudettes) droping the truck off, service remonders. They're good dudes (dudettes) More
by tfmcdonn
Verified CustomerOctober 14, 2025
Quick and easy experience. Felt no pressure to buy and they walked me through every step!Great experience! 10/10 Felt no pressure to buy and they walked me through every step!Great experience! 10/10 More
by smilenwildley06
Employees Worked With
Other Employees :
Christian Holbrook and Tanner Holbrook
October 13, 2025
Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More
by clubnev
Employees Worked With
October 13, 2025
The service was great and not a long wait. I will be coming back again I will be coming back again More
by audragordon47
October 13, 2025
wonderful service. ...prompt and courteous.... they make my life ez ... great communication always thanks smc ...prompt and courteous.... they make my life ez ... great communication always thanks smc More
by JEROME_MC
October 13, 2025
Great service and enjoyable to deal with. Service takes a little time but I do feel confident in the quality of the repairs Service takes a little time but I do feel confident in the quality of the repairs More
by shorebilly68
October 13, 2025
I bring my Chevy Suburban here through a maintenance package I purchased with the vehicle when I bought it from another Koons dealership in Tysons Corner. Although the first couple of service appointmen package I purchased with the vehicle when I bought it from another Koons dealership in Tysons Corner. Although the first couple of service appointments were a bit cumbersome in getting my information crossed over, the employees here always did everything they could in the most caring way to assist me. Rachel is always so pleasant to deal with, and makes sure my concerns are dealt with effectively and promptly. More
by Kelly Kiley
Employees Worked With
Rachel (not sure her last name)
