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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

Overview
Reviews
Vehicles
4.5
412 Reviews
Call Dealership (410) 988-9522
View Awards

12421 Auto Drive

Columbia, MD

21029

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By Type

Showing 412 reviews

August 31, 2022

This was the best car buying experience I have ever had. My salesman, Jake, was extremely knowledgeable when it came to the product line, as well as cars in general. He helped me with my decision process. W More

by bobmsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Halem
Report | Print
Aug 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Jake and will be sure to let him know you are loving your newly purchased vehicle. Thank you for choosing Koons Clarksville Chevrolet Buick GMC and we hope to see you again next time!

August 20, 2022

Easiest and fastest car buying experience ever. Definitely recommend to everyone in the market new or used More

by jeremy10441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Report | Print
Aug 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks for putting your trust in the Koons Clarksville Chevrolet Buick GMC team. We appreciate your kudos and hope you enjoy the new ride!

July 20, 2022

Karen Fuentes was absolutely wonderful at helping coordinate my car purchase. Please give her commendation!! More

by teresacurzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fuentes did a wonderful job!!
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Jul 20, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you so much for sharing your appreciation for Karen! We will be sure to share your five-star review with her. Until next time! - The Koons Clarksville Chevrolet Buick GMC Team

July 14, 2022

Everyone was nice and helpful, the dealer had lots of choices, and they worked with all my needs!! More

by G.mcdaniels13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
Jul 14, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for letting us know about your pleasant experience at Koons Clarksville Chevrolet Buick GMC! We hope you have a wonderful day.

June 19, 2022

I have A 2017 GMC Acadia I have had brake problems with this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes bu More

by Frrosa1952
Friendliness
Recommend Dealer
No
Employees Worked With
Kacey Burriss
Report | Print
Jun 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

I'm very sorry to hear about the issues you are having with your vehicle. We want guests to be confident in our services and I'd like to step in here to see if I can assist you further. Please consider giving me a call. Thank you, Keith Williams - Service Manager - 410-988-9522

May 29, 2022

Kacey is AWESOME. Appointments are adhered to and there is great communication as well as follow up. Thank you. More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Report | Print
May 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We appreciate your support and are happy to hear that Kacey delivered such a successful service experience. Drive safely, and we hope to see you back at Koons Clarksville Chevrolet Buick GMC!

Jun 04, 2022 -

Coach responded

Only the very best for service.

April 23, 2022

Dave Hammond was excellent give him a Big 10 rating he kept me inform about my car and was very friendly and the service was very good! More

by gigogne2110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond
Report | Print
Apr 25, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your review! We appreciate the kind words about Dave here at Koons Clarksville Chevrolet Buick GMC. See you again next time!

April 19, 2022

I received excellent service and the staff explained everything they did in detail. Would definitely recommend. More

by jjjrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lawrence , Kacey Burriss
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Apr 19, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you back!

March 30, 2022

The service was great. The staff was friendly. The truck is beautiful. I am happy. More

by Downsouthdonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Jordan
Report | Print
Mar 30, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

My service advisor was amazing thank you kacey Burriss for everything ❤️ ❤️ ❤️ ❤️ I will be back More

by Rhodes.lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Report | Print
Mar 21, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review, Lynn! We appreciate your support and are happy to hear that Kacey was able to assist with your vehicle. Drive safely, and we are looking forward to seeing you again at Koons Clarksville Chevrolet Buick GMC!

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