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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

Overview
Reviews
Vehicles
4.5
400 Reviews
Call Dealership (410) 988-9522
View Awards

12421 Auto Drive

Columbia, MD

21029

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Showing 400 reviews

July 20, 2022

Karen Fuentes was absolutely wonderful at helping coordinate my car purchase. Please give her commendation!! More

by teresacurzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fuentes did a wonderful job!!
Report | Print
Jul 20, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you so much for sharing your appreciation for Karen! We will be sure to share your five-star review with her. Until next time! - The Koons Clarksville Chevrolet Buick GMC Team

July 14, 2022

Everyone was nice and helpful, the dealer had lots of choices, and they worked with all my needs!! More

by G.mcdaniels13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Jul 14, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for letting us know about your pleasant experience at Koons Clarksville Chevrolet Buick GMC! We hope you have a wonderful day.

June 19, 2022

I have A 2017 GMC Acadia I have had brake problems with this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes bu More

by Frrosa1952
Friendliness
Recommend Dealer
No
Employees Worked With
Kacey Burriss
Report | Print
Jun 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

I'm very sorry to hear about the issues you are having with your vehicle. We want guests to be confident in our services and I'd like to step in here to see if I can assist you further. Please consider giving me a call. Thank you, Keith Williams - Service Manager - 410-988-9522

May 29, 2022

Kacey is AWESOME. Appointments are adhered to and there is great communication as well as follow up. Thank you. More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Report | Print
May 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We appreciate your support and are happy to hear that Kacey delivered such a successful service experience. Drive safely, and we hope to see you back at Koons Clarksville Chevrolet Buick GMC!

Jun 04, 2022 -

Coach responded

Only the very best for service.

April 23, 2022

Dave Hammond was excellent give him a Big 10 rating he kept me inform about my car and was very friendly and the service was very good! More

by gigogne2110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond
Report | Print
Apr 25, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your review! We appreciate the kind words about Dave here at Koons Clarksville Chevrolet Buick GMC. See you again next time!

April 19, 2022

I received excellent service and the staff explained everything they did in detail. Would definitely recommend. More

by jjjrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lawrence , Kacey Burriss
Report | Print
Apr 19, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you back!

March 30, 2022

The service was great. The staff was friendly. The truck is beautiful. I am happy. More

by Downsouthdonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Jordan
Report | Print
Mar 30, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Koons Clarksville Chevrolet Buick GMC team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

My service advisor was amazing thank you kacey Burriss for everything ❤️ ❤️ ❤️ ❤️ I will be back More

by Rhodes.lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Report | Print
Mar 21, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review, Lynn! We appreciate your support and are happy to hear that Kacey was able to assist with your vehicle. Drive safely, and we are looking forward to seeing you again at Koons Clarksville Chevrolet Buick GMC!

March 14, 2022

My experience was excellent very good service from the time I walk in until the time I left with my new truck More

by vicsmooth42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mistags lbrahim sales and Desmond Dowdy finance
Report | Print
Mar 14, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

We're glad you had an excellent buying experience from beginning to end! Congratulations on the new truck, and thank you for trusting Koons Clarksville Chevrolet Buick GMC to help you find it. We hope it serves you well!

March 12, 2022

The service advisor paid attention to my concerns and made very good notes to be sure he covered all my issues More

by Smalldan51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond
Report | Print
Mar 12, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Addressing your concerns is our top priority when you bring your vehicle in for service. We're glad to hear that you're satisfied with the attentive and detailed care you received, and we'll be sure to pass along your kudos to our team. From all of us at Koons Clarksville Chevrolet Buick GMC, thank you for trusting us to take care of your service needs and drive safely!

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