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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.6
405 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 405 reviews

December 14, 2022

DONT BUY ANY USED Vehicles …I purchased my first SUV from this place on Aug 24th… it’s been one problem after the next …If you could rate "0" stars I would with the Koons Clarksville location. I purchased a More

by Marlenedhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All
November 02, 2022

I had an excellent experience. Please note that different Koons dealerships are managed differently. This one was professional; felt like the salesperson, manager and director of More

by Santiago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 02, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Hi Santiago - Thank you for supporting the hard work of the Koons Clarksville Chevrolet Buick GMC team! We are glad that you had a five-star experience with Karen and feel confident in your vehicle. Congrats!

August 31, 2022

Great customer service and the service advisor was great! Got the car back in a timely manner More

by sylvesterhackney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond, Al Cecchini
Aug 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the lovely compliments to our service team here at Koons Clarksville Chevrolet Buick GMC! Come by anytime!

August 31, 2022

This was the best car buying experience I have ever had. My salesman, Jake, was extremely knowledgeable when it came to the product line, as well as cars in general. He helped me with my decision process. W More

by bobmsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Halem
Aug 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Jake and will be sure to let him know you are loving your newly purchased vehicle. Thank you for choosing Koons Clarksville Chevrolet Buick GMC and we hope to see you again next time!

August 20, 2022

Easiest and fastest car buying experience ever. Definitely recommend to everyone in the market new or used More

by jeremy10441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Aug 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks for putting your trust in the Koons Clarksville Chevrolet Buick GMC team. We appreciate your kudos and hope you enjoy the new ride!

July 20, 2022

Karen Fuentes was absolutely wonderful at helping coordinate my car purchase. Please give her commendation!! More

by teresacurzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Fuentes did a wonderful job!!
Jul 20, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you so much for sharing your appreciation for Karen! We will be sure to share your five-star review with her. Until next time! - The Koons Clarksville Chevrolet Buick GMC Team

July 14, 2022

Everyone was nice and helpful, the dealer had lots of choices, and they worked with all my needs!! More

by G.mcdaniels13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jul 14, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for letting us know about your pleasant experience at Koons Clarksville Chevrolet Buick GMC! We hope you have a wonderful day.

June 19, 2022

I have A 2017 GMC Acadia I have had brake problems with this truck since it was new I am still having problems with the brake system On this vehicle I am being told that the mechanic cannot smell brakes bu More

by Frrosa1952
Friendliness
Recommend Dealer
No
Employees Worked With
Kacey Burriss
Jun 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

I'm very sorry to hear about the issues you are having with your vehicle. We want guests to be confident in our services and I'd like to step in here to see if I can assist you further. Please consider giving me a call. Thank you, Keith Williams - Service Manager - 410-988-9522

May 29, 2022

Kacey is AWESOME. Appointments are adhered to and there is great communication as well as follow up. Thank you. More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
May 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review! We appreciate your support and are happy to hear that Kacey delivered such a successful service experience. Drive safely, and we hope to see you back at Koons Clarksville Chevrolet Buick GMC!

Jun 04, 2022 -

Coach responded

Only the very best for service.

April 23, 2022

Dave Hammond was excellent give him a Big 10 rating he kept me inform about my car and was very friendly and the service was very good! More

by gigogne2110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond
Apr 25, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your review! We appreciate the kind words about Dave here at Koons Clarksville Chevrolet Buick GMC. See you again next time!

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