Koons Clarksville Chevrolet Buick GMC
Columbia, MD
Filter Reviews by Keyword
By Type
Showing 400 reviews
Service is the best I have experienced. They care about their quality and it shows. Our driver's door could not be opened from the inside or outside. They scheduled an appointment for the n They care about their quality and it shows. Our driver's door could not be opened from the inside or outside. They scheduled an appointment for the next day and fixed it immediately! We are impressed with the staff and service. More
We have always had a great experience at Koons. Al has always been Helpful and answered any and all questions and made suggestions for both of our vehicles. Al has always been Helpful and answered any and all questions and made suggestions for both of our vehicles. More
DONT BUY ANY USED Vehicles …I purchased my first SUV from this place on Aug 24th… it’s been one problem after the next …If you could rate "0" stars I would with the Koons Clarksville location. I purchased a this place on Aug 24th… it’s been one problem after the next …If you could rate "0" stars I would with the Koons Clarksville location. I purchased a truck Dodge Journey 2017 in Aug 2022 and it's been a nightmare. The truck is a lemon i got it home (2) days it won't start. dealership gave me a loaner for several days. A month later truck would' t start again. Following month tires deflated and rear door wouldn't lock with remote. Now I have a roof leak and the truck has no sunroof!... run please don't purchase nothing from this dealership... now they telling me the leak is not covered under warranty and it's my responsibility...!please save your money and go to Dars Cars …Don’t Live my nightmare! More
I had an excellent experience. Please note that different Koons dealerships are managed differently. This one was professional; felt like the salesperson, manager and director of Please note that different Koons dealerships are managed differently. This one was professional; felt like the salesperson, manager and director of finance where all straightforward, proactive in trying to make the sale, but transparent. Going through the carfax and the report on what the dealer had done to put the car in the market where very helpful when buying a used car. Overall I highly recommend them. Karen was a very good sales associate. More
This was the best car buying experience I have ever had. My salesman, Jake, was extremely knowledgeable when it came to the product line, as well as cars in general. He helped me with my decision process. W My salesman, Jake, was extremely knowledgeable when it came to the product line, as well as cars in general. He helped me with my decision process. When I first came in a month or so ago I wasn't sure if I wanted a Pickup, an SUV or a Sedan. He was patient and never pushy. He helped me see the pros and cons of each option and in the end he helped me make the right decision for me and my family. More