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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
400 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 400 reviews

February 15, 2023

Service is the best I have experienced. They care about their quality and it shows. Our driver's door could not be opened from the inside or outside. They scheduled an appointment for the n More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
Feb 15, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted our team could provide prompt assistance with this issue! Thank you so much for sharing this supportive feedback. We hope to work with you again down the road here at Koons Clarksville Chevrolet Buick GMC!

February 13, 2023

The service is always good, I never have an issue when I wait for my vehicle. More

by larollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
Feb 14, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

We're happy to hear you can always count on the Koons Clarksville Chevrolet Buick GMC team! Thanks for the shoutout and we look forward to your next service visit. Drive safely!

January 20, 2023

We have always had a great experience at Koons. Al has always been Helpful and answered any and all questions and made suggestions for both of our vehicles. More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
Jan 20, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Scotty, thank you for the review! We appreciate the kind feedback and will be sure to pass it along to Al. We hope to see you again at Koons Clarksville Chevrolet Buick GMC!

January 16, 2023

Good, but I think your check up should include a car wash at least windows and mats More

by Stephanie B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
Jan 16, 2023 -

Koons Clarksville Chevrolet Buick GMC responded

Stephanie, thank you for the great review! We are so glad to hear that you had a successful experience working with us. With regard to the rest of your feedback, we appreciate you taking the time to share and will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Keith Williams - Service Manager - (301) 748-4178

December 17, 2022

As always Kacey does a great job on my truck. And always get me in and out in a timely manner. Thank you More

by Douglasrider61
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Dec 18, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Kacey exactly as you described. She has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at Koons Clarksville Chevrolet Buick GMC, we hope to see you back again!

December 14, 2022

DONT BUY ANY USED Vehicles …I purchased my first SUV from this place on Aug 24th… it’s been one problem after the next …If you could rate "0" stars I would with the Koons Clarksville location. I purchased a More

by Marlenedhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All
November 02, 2022

I had an excellent experience. Please note that different Koons dealerships are managed differently. This one was professional; felt like the salesperson, manager and director of More

by Santiago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 02, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Hi Santiago - Thank you for supporting the hard work of the Koons Clarksville Chevrolet Buick GMC team! We are glad that you had a five-star experience with Karen and feel confident in your vehicle. Congrats!

August 31, 2022

Great customer service and the service advisor was great! Got the car back in a timely manner More

by sylvesterhackney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond, Al Cecchini
Aug 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the lovely compliments to our service team here at Koons Clarksville Chevrolet Buick GMC! Come by anytime!

August 31, 2022

This was the best car buying experience I have ever had. My salesman, Jake, was extremely knowledgeable when it came to the product line, as well as cars in general. He helped me with my decision process. W More

by bobmsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Halem
Aug 31, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Jake and will be sure to let him know you are loving your newly purchased vehicle. Thank you for choosing Koons Clarksville Chevrolet Buick GMC and we hope to see you again next time!

August 20, 2022

Easiest and fastest car buying experience ever. Definitely recommend to everyone in the market new or used More

by jeremy10441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
Aug 22, 2022 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks for putting your trust in the Koons Clarksville Chevrolet Buick GMC team. We appreciate your kudos and hope you enjoy the new ride!

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