Koons Clarksville Chevrolet Buick GMC

Win Kelly in Clarksville, Maryland has rude and obnoxious sales associates and managers. I had an appointment for 2pm on Sunday, someone started helping me at 4pm. I was told to ride aound and che obnoxious sales associates and managers. I had an appointment for 2pm on Sunday, someone started helping me at 4pm. I was told to ride aound and check other dealers for cars while they helped other customers. The car that was advertised on line was dirty with mudd and debris inside and out and parked in a field far from the dealer. The sales manager Gary was irritated that I asked him to get if for me. I was also insulted when I was offered 3k dollars under the fair price for my 2002 Mazda Tribute ES 4WD. Since that time 3 other dealers including CarMax have offered me the true value of the vehicle. This was a disturbing experience and is the reason why I prefer to shop on line . Hopefully this will help others choose another dealer wiling to earn their business with good customer service. More

I would recommend this dealer but not for the reasons you may think.<br><br>I bought a nice 2 year old off-lease Suburban from Win Kelly Chevy. I had seen it on cars.com and did most of the legwork over the may think.<br><br>I bought a nice 2 year old off-lease Suburban from Win Kelly Chevy. I had seen it on cars.com and did most of the legwork over the phone with a nice fellow Paul. He was great. No probs.<br><br>Went in the next day, Paul was not in and I got a real joker who could not get my name right. I fired up the Burb just to make sure it was running. Offered him $31000 on the spot. He mutters something about talking to his manager. He comes back 5 mins later and says "You said $30000 Mr. xxx". I said "Sure" and we shook hands. Drove the thing home about an hour later. <br><br>Instant $1000 discount. <br><br>I have no other reason to recommend this place. The chevy side appeared shady to me. <br><br>Beware, unless you get my salesman :)<br> More