
Koons Clarksville Chevrolet Buick GMC
Columbia, MD
Filter Reviews by Keyword
By Type
Showing 407 reviews
I was very pleased with the experience my son and I had. That says a lot since I am not a big fan of car dealerships or the sales people as a rule. It was a delightful experience. We were able to find the That says a lot since I am not a big fan of car dealerships or the sales people as a rule. It was a delightful experience. We were able to find the car of my sons dreams and at a price he could afford. Sally and Scott More
I have had my car maintained at this Dealership and been I have had my car maintained at this Dealership and been satisfied. However, my most recent visit was for replacement of the radio. My first visit I have had my car maintained at this Dealership and been satisfied. However, my most recent visit was for replacement of the radio. My first visit concerning the radio...radio was returned to where ever it was ordered from. I believe this was perhaps a miscommunication. So, a gentleman named Mike Porter assisted me and ordered another part. I received a call that the part was in and I traveled with my husband (who is handicaped) to your dealership to have the radio put in and through no part of Mike's the wrong part was sent. Well Mike was kind enough to go the extra mile and he came to my home and picked up my car, drove it back to your dealership, replaced the radio and returned the car in perfect condition, radio and all working just fine. I must say you have a very special employee in Mike Porter. You see my husband is quite ill and it is rather difficult for him to get around and I can not leave him home alone, so when Mike said he would pick up my car, it was such a great help. It is a little distance to travel to your store; but if only for Mike's assistance I will continue to have my car maintained by your store. Thank you, Janice Smalarz 11165 Chambers Ct. (Bldg 9-C) Woodstock, MD 21163 More
It was a great experience buying our new Chevy Cruze over the holidays. My wife and I love this car! Stephen Weaver was our salesperson and he was very knowledgeable and professional yet also "down to earth" the holidays. My wife and I love this car! Stephen Weaver was our salesperson and he was very knowledgeable and professional yet also "down to earth" and personable. He made us feel very informed and comfortable. I strongly recommend Stephen and Win Kelly! More
Excellent overall experience at this dealership and one of the best experiences I've ever had buying a new car. The 3 listed people we interacted with were all professional, knowledgable, informative, fri of the best experiences I've ever had buying a new car. The 3 listed people we interacted with were all professional, knowledgable, informative, friendly, easygoing and not pushy, and we thus able to settle on a very fair price. More
My 2003 Deville had a "service engine soon" light go on. I called and made an appointment with Cassie Kelly and told her I needed a loaner car. She was great - the car was done on time and I was able to ge I called and made an appointment with Cassie Kelly and told her I needed a loaner car. She was great - the car was done on time and I was able to get a loaner. It's a pleasure working with Ms. Kelly. More
Five stars, PLUS, all the way. Needing to buy TWO new cars, and not sure if we'd really be able to....all went so smooth, without a hitch! We were able to get exactly what we were looking for, and then cars, and not sure if we'd really be able to....all went so smooth, without a hitch! We were able to get exactly what we were looking for, and then some. They truly care about their customers, and the situations they may be in. We are more than satisfied, and Win Kelly will be our dealership going forward. Have already passed names on to others we know who are in the market for a new car! More
I took my car in for a routine oil change and Gary was friendly and very helpful. Service was completed promptly. I will be back for additional service and possible purchase a new vehicle in the near fu friendly and very helpful. Service was completed promptly. I will be back for additional service and possible purchase a new vehicle in the near future. Thank you Gary for your great customer service. Tsai Elletson More
Since 2000, Pro-Built Construction has been purchasing vehicles through Win Kelly in Clarksville, MD. The reason we return to them over any other dealership is because the customer service far exceeds ou vehicles through Win Kelly in Clarksville, MD. The reason we return to them over any other dealership is because the customer service far exceeds our expectations everytime we work with them. Their friendly, helpful, prompt, and professional customer service does not end at the sale of the vehicle; their service department is truly exceptional. Employees and extended family members of our business have also used Win Kelly as their source for purchasing their personal vehicles because of the positive experience Pro-Built has had with Win Kelly. They have a bright, clean and engaging showroom, a 5 star sales team, a conscious finance department works diligently to find the right option that works within your budget, a large inventory to choose from on site, the trade-in process is quick and easy with very fair price value for the trade-in vehicle, and with certified world class technicians on site, the service over the life of the vehicle is second to none. Plus, they are big supporters of their local community, they have fun events to attend at the dealership, like the Camaro Club, customer appreciation parties, and the unveiling of new cars is a big party with music and catered food and beverages! It is easy for me to continue to highly recommend Win Kelly to anyone interested in purchasing a vehicle and join the extended family of Win Kelly where they truly value you and your business. More
I have purchased my third car from Win Kelly and found them to be direct, honest and interested in my consideration and reasons for purchasing the vehicle. I believe the President, and possibly the owner them to be direct, honest and interested in my consideration and reasons for purchasing the vehicle. I believe the President, and possibly the owner of the dealership, Kevin Bell seems to always be available to discuss any problems or just say a friendly hello. As with any dealership, personnel change, however Mr. Bell seems to manage to bring out the best in his employees as everyone seems to be interested and happy when dealing with customers. It is tough to do business these days and Mr. Bell and Win Kelly personnel seem to realize how important it is to "go the extra mile" and make it well worth bringing one's business to Win Kelly. I would highly recommend this dealership to anyone interested in great service, personal attention and a fair price. John Van Horn More
The entire staff at Win Kelly was courteous and acted very professionally. I have bought several vehicles here over the years and would not consider going anywhere else. They have always gone the extra very professionally. I have bought several vehicles here over the years and would not consider going anywhere else. They have always gone the extra mile to get the most for my trade in and have always given me the best deal in the area. I recommend this dealership highly. The service department has always provided prompt and professional service when needed, and been very flexible to my scheduling needs. More