
Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Wonderful, accommodating experience! My work schedule is so sporadic and I can’t keep a phone on me, I needed a lot of my communications to be via email. I previously was working with JBA My work schedule is so sporadic and I can’t keep a phone on me, I needed a lot of my communications to be via email. I previously was working with JBA, but it was a let down. I found this dealership and reached out to them when I found a vehicle I liked. Robert contacted me very quickly and was such a champ with working with me via email. I bought my new Traverse from the dealership within 5 hours of initial contact and could not be more thrilled! All the employees I interacted with were lovely. Best experience I’ve ever had or experienced at a dealership (either as a buyer, advisor for a friend, etc) I can’t say enough about how much I highly recommend Win Kelly! Robert was so helpful and honest while working with me. I appreciated it so much! 10/10! More
Purchase of Frontier I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was interested in; and not just around the BLOCK. Kyle was quite patient and willing to satisfy my needs in a vehicle. More
good very good took care of everything very happy and tokk cae of every thing I needed very fast and fixed the problem ihad would go back will go back took care of everything very happy and tokk cae of every thing I needed very fast and fixed the problem ihad would go back will go back More
Great Sales Support My wife and I were interested in a new 2018 Enclave Avenir, and our sales consultant, Robert Haas provided us personal and knowledgeable, support. We My wife and I were interested in a new 2018 Enclave Avenir, and our sales consultant, Robert Haas provided us personal and knowledgeable, support. We previewed an Enclave in Premium trim, and when an Avenir finally arrived on the lot, Robert contacted us so we could see the highest version of this new model. A test drive later, we knew this was the vehicle for us. We needed to order our new vehicle because we wanted a specific color. When it came time agree on a price, Win Kelly gave us a fair and competitive price. I would highly recommend coming in to Win Kelly and meeting Robert Haas if you are shopping for a new vehicle. More
Great car buying experience. The salesman, Brian B., was very personable, professional and did not pressure me one bit. As a matter of fact, I was undecided during a couple of vis The salesman, Brian B., was very personable, professional and did not pressure me one bit. As a matter of fact, I was undecided during a couple of visits and email correspondence. He was patient, though and never tried to rush my big decision. I finally found my car and the whole buying and paperwork process was smooth and painless. I got a tour of the service facilities by a service center representative and was very satisfied with the whole experience. I have already started recommending Win Kelly for my friends’ car buying needs. More
Great Service Experience Had a great service experience on Jan 23. Took my Suburban in for an oil change and a check engine light on. While I was there the vehicle battery die Had a great service experience on Jan 23. Took my Suburban in for an oil change and a check engine light on. While I was there the vehicle battery died and they replaced it also, as well as two light bulbs on the front, and an oxygen sensor in the emissions control system. Al Cecchini arranged all this to happen in about a 2 hour time period, while I was waiting in a small, pleasant waiting area. I give Al 5 stars for a really great and fast response. The cost was fair and reasonable. More
Great dealership Win Kelly customer service cares about the customer, has a clean service center, listens to the customer, and informs the customer when the service is Win Kelly customer service cares about the customer, has a clean service center, listens to the customer, and informs the customer when the service is completed. More
Great Place to buy a new vehicle Great experience easy going sales no pushy salesmen very very very good experience I would recommend this dealership to anyone interested in buying a Great experience easy going sales no pushy salesmen very very very good experience I would recommend this dealership to anyone interested in buying a used or new vehicle. More
Great staff and service! I am always pleased with the service received at Win Kelly. They are courteous, knowledgeable and get you in and out on within the time they tell you. I am always pleased with the service received at Win Kelly. They are courteous, knowledgeable and get you in and out on within the time they tell you.Kudos to Cassie and Cristin! More
Service Department Rating Vehicle was repaired exactly as promised both schedule wise and cost wise. Interaction with everyone at the dealership was friendly and positive. Chri Vehicle was repaired exactly as promised both schedule wise and cost wise. Interaction with everyone at the dealership was friendly and positive. Chris Parsley is superb both with respect to customer service and explanation of needed work. More