Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Rip Off I leased a new car and they talked me into buying a plan that would pay for 5 oil changes and tire rotation. It cost $500. They did not tell me that I leased a new car and they talked me into buying a plan that would pay for 5 oil changes and tire rotation. It cost $500. They did not tell me that I would get two free oil changes and tire rotation and that the oil change plan was only good for 36 months. There is no way anyone would need 7 oil changes in 3 years. The plan is a rip off and doesn’t pay for itself. More
No Dealer games here!! I have been searching for a 4x4 truck for almost 2 months going from dealership to dealership in hopes of just finding a solid rust free dependable tr I have been searching for a 4x4 truck for almost 2 months going from dealership to dealership in hopes of just finding a solid rust free dependable truck while staying within my budget. So many other dealerships would say anything to get me to come out to look at the vehicles they were trying to get rid of. When I spoke with Kyle he was very patient in listening to my needs and instead of trying to guide me to higher priced models he showed me the 2013 Silverado that I purchased. No problem coming together on a price that was fair for both of us and the deal was completed. Financing was a breeze with Rich Northrup, solid finance man, and it was a great car buying experience. Not sure why the other 6 dealerships I visited didn't use the same simple approach but that is their loss. Kyle is a awesome guy who really is just interested in helping you get into a vehicle that works the best for you. More
VGreen Al was so reassuring throughout my repair. He also identified with the circumstances of my personal situation...UNEXPECTED and all kinds of AMAZING! T Al was so reassuring throughout my repair. He also identified with the circumstances of my personal situation...UNEXPECTED and all kinds of AMAZING! Thanks Again! More
Best Experience I don’t with Bob Haas AT when Kelly I had visited several other car dealerships and left feeling very frustrated and defeated However after my I don’t with Bob Haas AT when Kelly I had visited several other car dealerships and left feeling very frustrated and defeated However after my first conversation with Mr. Haas I knew I was going to purchase my car from Win Kelly. Mr. Hoss was extremely helpful giving me the exact option I wanted to purchase my car He went over and above what I thought you needed to do to make sure I got my car was very satisfied customer I would highly recommend anyone looking for a new car contact Bob Haas at Win Kelly. More
Great deal and courteous salesperson My wife and I were extremely pleased with our experience in purchasing our GMC Acadia from Win Kelly. Our sales person, Robert Haas, was very courteou My wife and I were extremely pleased with our experience in purchasing our GMC Acadia from Win Kelly. Our sales person, Robert Haas, was very courteous, knowledge of the SUV, responsive to all our questions, gave us plenty of time to enjoy the vehicle on test drives, and made us a great purchase offer. We were also pleased with the help we received from the staff to complete the purchase. More
Smooth transaction! From pricing to delivery, everything was easy and smooth. Randy Balderson could not have done anything more to ensure I am a customer again. Came back From pricing to delivery, everything was easy and smooth. Randy Balderson could not have done anything more to ensure I am a customer again. Came back to a Chevrolet van after disappointing performance from our new Transits. More
Out standing and courteous service from All and the staff I was greeted with awesome and professional courtesy from AL, who was completely thorough with explaining my warranty. The staff was also very warm a I was greeted with awesome and professional courtesy from AL, who was completely thorough with explaining my warranty. The staff was also very warm and inviting along with a good coffee which my book is very important. More
Great customer service Barry and Rob were very knowledgeable and went out of their way to ensure I was satisfied with everything. I was very happy with the whole experience. Barry and Rob were very knowledgeable and went out of their way to ensure I was satisfied with everything. I was very happy with the whole experience. More
Wonderful, accommodating experience! My work schedule is so sporadic and I can’t keep a phone on me, I needed a lot of my communications to be via email. I previously was working with JBA My work schedule is so sporadic and I can’t keep a phone on me, I needed a lot of my communications to be via email. I previously was working with JBA, but it was a let down. I found this dealership and reached out to them when I found a vehicle I liked. Robert contacted me very quickly and was such a champ with working with me via email. I bought my new Traverse from the dealership within 5 hours of initial contact and could not be more thrilled! All the employees I interacted with were lovely. Best experience I’ve ever had or experienced at a dealership (either as a buyer, advisor for a friend, etc) I can’t say enough about how much I highly recommend Win Kelly! Robert was so helpful and honest while working with me. I appreciated it so much! 10/10! More
Purchase of Frontier I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was I was very satisfied with the way I was treated at WIN KELLY Used Cars by KYLE WILLIAMS. I explained my interest and we test drove the vehicle I was interested in; and not just around the BLOCK. Kyle was quite patient and willing to satisfy my needs in a vehicle. More