
Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Great Service! Reasonable cost! Great coffee! Friendly Environment! My new service center! Al took the time to explain every detail of service needed for my vehi Reasonable cost! Great coffee! Friendly Environment! My new service center! Al took the time to explain every detail of service needed for my vehicle and the cost. Let’s just say I’ve been to many GMC Chevrolet service centers and this so far has been the best. I was pleasantly surprised. More
Smoothest Car-buying Experience We've Ever Had! My husband and I recently purchased a car from Win Kelly, and it was the easiest and smoothest car-buying experience we've had in 40 years of marriage My husband and I recently purchased a car from Win Kelly, and it was the easiest and smoothest car-buying experience we've had in 40 years of marriage. Barry Gleis was our sales representative, and he got us exactly what we wanted in a car, without unwanted extras and with absolutely NO high pressure tactics. We really appreciate the professionalism exhibited by him and all the people we dealt with at Win Kelly, and we appreciate the fact that he listened to us and what we wanted, rather than try to sell us something else. We would definitely recommend this dealership to anyone looking to purchase a car! More
The Winn Kelly experience By far this dealership has been one of my best experiences that I had in awhile. From the beginning when I purchased the vehicle. Stan the salesman By far this dealership has been one of my best experiences that I had in awhile. From the beginning when I purchased the vehicle. Stan the salesman was awesome, no pressure approach, cool calm and collective as he showed me the vehicles. Then it was Kacey and the crew in the service department that had me in and out in reasonable time and when I had issues with the radio she did everything she could to get me out but she wanted done right so I ended up in a loaner vehicle for the day. So far I’ve had a great experience with Winn Kelly. More
Warranty Work Recently I had an issue with a piece of chrome coming apart on the roof of my 2016 Buick Enclave. I brought the vehicle information service and they Recently I had an issue with a piece of chrome coming apart on the roof of my 2016 Buick Enclave. I brought the vehicle information service and they fixed it promptly. Kudos to the service team!! More
Quality service Rich, Barry, Rob, & Lyle at Win Kelly are amazing! Couldn’t have asked for a better experience!! Thank you all so much for going above & beyond and ma Rich, Barry, Rob, & Lyle at Win Kelly are amazing! Couldn’t have asked for a better experience!! Thank you all so much for going above & beyond and making the process of getting a new SUV smooth & painless! More
Phenomenal service from start to finish. Al, our Service Advisor was professional, thorough and put our concerns to rest. Tom, our Service Technician was polite, friendly and engaging. They' Al, our Service Advisor was professional, thorough and put our concerns to rest. Tom, our Service Technician was polite, friendly and engaging. They're both true assets to this dealership. I look forward to working with them for many years to come. Thank you both! More
It was nice having Barry walk us through the process . People at the dealer ship are so friendly .will always visit and shop around !Barry is such a nice man he walked us through the process of buying my c People at the dealer ship are so friendly .will always visit and shop around !Barry is such a nice man he walked us through the process of buying my car until the end More
New car purchase Stoped by dealership last minute on a Sunday evening 45 mins before closing. Found a new vehicle within 30 mins with Randy Silver. Randy, thanks again Stoped by dealership last minute on a Sunday evening 45 mins before closing. Found a new vehicle within 30 mins with Randy Silver. Randy, thanks again for the laughs while we looked for cars! and Robert handled the sale. I could tell that Robert knew what he was doing from the first handshake! He was very polite, knowledgeable, easy to work with and didn’t add any pressure to buy a car. I have purchased numerous vehicles over the years and have to say this was one of the easiest sale. Even though the dealership closed while I was there on a Sunday evening, they stayed after hours to take care of me. Robert Haas, I will be back to see you for my next purchase. More
Excellent Experience Love my new car! Never felt any pressure. Responses to questions were very quick and helpful. Helped me decide on the perfect car for me. Thank yo Love my new car! Never felt any pressure. Responses to questions were very quick and helpful. Helped me decide on the perfect car for me. Thank you Marty for all your work to make everything go so smoothly, More
par excellence Mr. Rich was very kind, easy going and not pushy. My husband and I knew what we wanted and Mr. Rich was more than happy to oblige. He greeted us like Mr. Rich was very kind, easy going and not pushy. My husband and I knew what we wanted and Mr. Rich was more than happy to oblige. He greeted us like family. His knowledge of the Silverado 2500 HD was awesome. On the test drive, he explained the options in the truck with excitement. Upon returning to the dealership (on a Sunday) he offered us coffee, tea, and water. He asked pertinent questions that afforded us to get additional discounts that we didn't know we were entitled to. Ms. Thomas was very pleasant and walked thru the finance process with ease. Mr. Rich paired our smartphones with the truck and spent a decent amount of time explaining all the bells and whistles. I am very pleased with the excellent service we received at Win Kelly. More